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    • Christopher (Drashna)

      Getting Help   11/07/17

      If you're experiencing problems with the software, the best way to get ahold of us is to head to https://stablebit.com/Contact, especially if this is a licensing issue.    Issues submitted there are checked first, and handled more aggressively. So, especially if the problem is urgent, please head over there first. 


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Umfriend last won the day on December 8 2017

Umfriend had the most liked content!

About Umfriend

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  1. What constitutes "Other"?

    Hmm, I don;t get that first pic. It mentions DrivePoolDisk1 and 2 as Pooled but also als non-pooled below? Are drives these mounted as folders or something? What is also weird is that the Other on both appears to be equally sized, something I rarely see in Pools.
  2. What constitutes "Other"?

    Do you run server backup? Server backup can leave stuff in sysvolinfo, terribly annoying, but it tends to clear out when space becomes limited. There was a time that I was OCD enough to try and empty it all out but it is always a pain with first not having access rights (which infuriates me to no end, it's my own goddarn HDD!), then having to take ownership and even that failing. But generally, AFAIK, there is no need to worry.
  3. How to get drive pool to honor my new placement scheme

    Actually, no. One copy would be on D1 to D4, the other on D5 to D8. This is because Pool W will regard Pool U and Pool V as single HDDs and never place both duplicates on only U or ony V but rather one on U and one on V. If you then use the optional Ordered File Placement plug-in, you would fill D1 and D5 first, then D2 and D6 and so on (this does assume that D1 is od equal size as D5, D2 as D6 and so on). Some organise otherwise with the File Placement Rules. I wouldn't know but it may require that you offload data first indeed. But the question remains, why bother?
  4. How to get drive pool to honor my new placement scheme

    Couldn't you use hierachical Pools for this? 1. Set-up Pool 1 (say U:\) with HDDs D1 to D4, no duplication, file placement as desired 2. Set-up Pool 2 (say V:\) with HDDs D5 to D8, no duplication, file placement as desired 3. Set up Pool 3 (say W:\) with U:\ and V:\, x2 duplicattion. Done! Having said that, what do you mean by "go hunting thru 8 disks to find a file should the pool break"? If it is about one HDD failing then ypu do not need to sift thure disks as DP would re-duplicate the files that were on that HDD for you, for free and automativally (once you have removed the failing HDD from the Pool and provided you have sufficient space). And for that scenario, 1 Pool of 8 HDDs is better even.
  5. DP has offered hierachical Pools since rencently, version or so. If you're on an older version you'd need to update. Not sure if there has been a stable release already with this feature. I am running .746 BETA (an early adopter exactly for this feature).
  6. Drive suddenly missing!

    Ah OK, my bad. Thought you meant that was my recommendation (to move out of Pool first).
  7. Drive suddenly missing!

    Well I am happy all seems fine now. But where did you read you should get this drive out of the Pool as a first move? I would, as I said, only consider that if the Pool was fully duplicated. I am doubtfull about Server Backup being the cause and I would turn server backup off when hell freezes over. My guess is a bad cable or cable that is loossie. But who knows...
  8. Drive suddenly missing!

    Well, if everything was duplicated, you could have removed the HDD in DP, even if it was missing already, add another HDD and have DP rearrange and reduplicate everything. If you can read from it in another machine then making a quick copy of the files is never a bad idea but... are they not also on your Server Backup? If you want to feel secure, sure, make a copy. Now let's assume you make that copy and the HDD then fails. You have all your files but I am not sure how to efficiently put it all back into place. My guess would be to: 1. Add new HDD to Server and Pool 2. Stop the DP service (not sure if neccessary) 3. Copy all the files from the failed HDD, so now present somewhere else, to the hidden poolpart folder on the new HDD. 4. Start the DP service (only if you did 2) 5. Let DP do its magic. You may want to press re-measure. I would hope that DP manages everything for you but WARNING I am not sure. Christopher would know...
  9. Drive suddenly missing!

    I assume you do not have duplication on the Pool? In that case, *if* you can read from it on another machine, I would really try and reconnect in server using a different cable and/or port. If you're anal about it you want to know whether it is the cable, the port or whether the current cable became a bit loose only. I would want to know. If you get it OK on the server again, I would force scanner to rescan the drive (mark readable sector unchecked or somesort). On replacing, and assuming you have a port available and the HDD in question can be read (and is connected so that the Pool is in OK condition), what I would do is: 1. Add the new HDD to the Server 2. Add the new HDD to the Pool 3. Select the suspect HDD and chose Remove. The DP will do evertything for you. There are other perhaps faster ways but I rely on DP and rarely mess up that way
  10. Drive suddenly missing!

    I would consider: 1. Identify which HDD is reported missing 2. Shut down server And now either or: 3. replace cable / connect to differen port / attach in other machine If you can find it in another machine then it should nto be the HDD. It may be the port, the cable or simply that a good cable became a bit loose. I would not power up server until that HDD is attached again (although it should not be a problem I think).
  11. Unduplicated files with Pool file duplication

    Yes, that is a downside.
  12. Unduplicated files with Pool file duplication

    I do not know whether this has been solved yet but FYI, I have been able to work around this issue by using hierachical Pools ( ).
  13. Recommended server backup method?

    Use the USB attached HDDs as part of a Pool.
  14. Recommended server backup method?

    Well, you can certainly try then I guess. And for the rest, you got how it works.
  15. Recommended server backup method?

    LOL, I thought: "That is what I said!" but see that at my point 3, "V" was omitted. It should have read "3. Turn duplication X2 on V". Yes, new files will be written to both instantaneously. On USB, no, you wouldn't, because you use it for shorter periods when running a robocopy. Christopher knows more about this, I believe he stated that USB spec allows for periodic temporary disconnects and those are an issue when writing and scanning and what not.