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Shane last won the day on September 8

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About Shane

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  1. It could be due to files on that drive being locked by another program, or by physical problems with that drive? You could also try to "cancel" by restarting the computer, that won't harm the pool.
  2. Shane

    how to get support

    Did you use the Contact form? That's the preferred way as it's easier for Stablebit to track support tickets that way.
  3. I'd suggest a tool called Everything, by Voidtools. It'll scan the disks (defaults to all NTFS volumes) then just type in a string (e.g. "exam 2020" or ".od3") and it shows all files (you can also set it to search folder names as well) that have that string in the name, with the complete path. Also useful for "I can't remember what I called that file or where I saved it, but I know I saved it on the 15th..." problems.
  4. Shane

    Shadow Copies

    Only on the drives that make up the pool.
  5. Perhaps options in the Throttling menu?
  6. I'm stumped. There's just been a new stable release ( of DrivePool; if that doesn't fix it, might be worth opening a Support ticket as something's going on that literally doesn't add up.
  7. Hmm. Might be a file/NTFS permissions issue. Try a utility called TreeSize Free as administrator? It lacks the shiny pincushion map, but it handles permissions a bit better and might help you track down the file(s) so you can check that. Edit: might also want to run a chkdsk on the drive.
  8. You could try resetting DrivePool via the cog icon, Troubleshooting -> Reset all settings... Also, if you're on Windows 10 that recently updated to build 2004, check that you are running the latest stable release of DrivePool. It should be version
  9. 1. Are the drives that you used to form the pool still showing up in Windows Explorer / Disk Management? 2. When entering the activation ID, did you include the curly braces {} ? Though even in trial mode, your pool should still be visible.
  10. That's not expected behaviour.
  11. Yeah, it shouldn't be doing that. Are D: and G: drives used for any non-pool files? Maybe take a look at D: and G: drives with a program like WinDirStat (running as administrator, with Show Free Space and Show Unknown checked in Options)?
  12. Are you saying that the pools are showing up in DrivePool but not in Explorer? Can you provide a screenshot showing the problem?
  13. It should be possible to write a balancer that controls real time file placement, since that's what the SSD Optimizer and the Ordered File Placement balancer plugins do. DP defaults to writing to the disk with the most free space in bytes rather than by percentage to minimize the possibility of running out of space on the destination disk during writing, because it is not possible to guarantee the size of the write in advance (for example, a 1 TB GB disk with 10% free space has only a fifth of the space available of a 10 TB disk with 5% free space).
  14. I'm kind of following, I think... what would your preferred strategy be? (for example, "I want new files to go to X, then Y, then Z.... and I want it to balance old files at 1am to Y, Z and J so X is freed up again.")
  15. There shouldn't be any corrupted files, as DrivePool does not "split" a file across drives. If duplication was enabled for any files that might have been on that drive, you shouldn't have lost any files. DrivePool will automatically re-duplicate those files given enough free space in the pool. If duplication was NOT enabled for any files that were on that drive... the short answer is "not via DrivePool". DrivePool doesn't keep a database of your files. You would have to compare your pool against your own backups (if any). If you "quick"-formatted your drive (and have not re-used that drive since then) there are third-party tools that can (attempt to) "unformat" it. However, this can also result in files that you deliberately deleted also being restored, which may be a factor in whether or not you want to do this.
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