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Shane

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Everything posted by Shane

  1. DrivePool GUI, cog icon, Notifications; tick both "Notify on missing disk" and "Notify by email..."
  2. I've occasionally had problems with using Windows own built-in security tab to fix pools where (very) long paths are involved and/or where the permissions have broken in a way that isn't repaired by the tab. And when the usual power combo of takeown+icacls didn't fix them either (and wow finding out "why not?" was a trip down a rabbit hole), that's when I went hunting and thankfully found SetACL (which is why I've finally gotten around to creating this thread). I have however now edited my second post above to mention the wiki article at the top.
  3. I've occasionally had problems with using Windows own built-in security tab to fix pools where (very) long paths are involved and/or where the permissions have broken in a way that isn't shown by the tab. And when the usual power combo of takeown+icacls didn't fix them either (and wow finding out "why not?" was a trip down a rabbit hole), that's when I went hunting and thankfully found SetACL.
  4. Um. Given your earlier troubles, I'm beginning to wonder if there is something rather wrong somewhere with your computer. Bad cable, bad controller, bad something.
  5. Which balancers do you have enabled and (if changed from the defaults) what are their settings?
  6. To possibly go here: default permissions and howtofix for the System Volume Information and Recycle Bin folders, FAQ, anything else appropriate.
  7. If it helps, copies of recent service logs are kept in the DrivePool programdata folder, normally "C:\ProgramData\StableBit DrivePool\Service\Logs\Service\". (though I expect they would only be at whatever logging level was set at the time)
  8. Since the existing Windows takeown and icacls utilities can have difficulties with unicode and long path support, I have created a new thread here. It describes the default NTFS permissions used by DrivePool and a guide to how I use a freeware utility call SetACL to fix broken pool permissions.
  9. After a quick test with a pair of USB drives, the answers to #3 are "yes you can instantly remove a missing disk" and "you should rename its PoolPart folder before reconnecting it otherwise it returns to the pool". @Alex, @Christopher (Drashna), could either of you answer #1 or #2?
  10. The poolpart folders do not need to inherit their permissions from their respective volume roots (though they default to doing so on a newly created pool using previously unformatted drives). The SYSTEM account must have full control of the poolpart folder, subfolders and files. The Administrators account is recommended to have full control of same. For more details, I have just created this thread.
  11. Edit: https://wiki.covecube.com/StableBit_DrivePool_Q5510455 is the normal, Stablebit-approved method to reset NTFS permissions. It should suffice in most cases, and it's easier to do than my method, so try it first. To fix broken NTFS permissions I now use a freeware program called SetACL because - at least in my experience - it properly supports both long paths and unicode and can fix damaged security records that Windows builtin tab and utilities like takeown and icacls can’t (for reasons that personally I boil down to “unicode and long paths were added to Windows partly via the progra
  12. Is the directory named in the service log that's accessible in the DrivePool GUI via the Cog icon -> Troubleshooting -> Service log... ?
  13. Spend long enough working with Windows and you may become familiar with NTFS permissions. As an operating system intended to handle multiple users, Windows maintains records that describe which user owns each file and folder and how much access each user has to those files and folders. These records are kept on the same volumes as those files and folders. Unfortunately, in the course of moving or copying folders and files around, Windows may fail to properly update these settings for a variety of reasons (e.g. bugs, bit errors, power interruptions, failing hardware). This can mean files a
  14. I've done it. It's literally plug-and-play. So long as DrivePool is installed on a computer and you have the physical ability to plug in your pooled drives, it'll automatically recognise the pool on those drives so you can play with your files straight away. Doesn't matter whether it's Windows 7/8/8.1/10/2008/2011/2012/2016/2019, Home/Pro/Enterprise/Server. In fact, even if every single copy of both Windows and DrivePool somehow disappeared overnight (cue spooky music), you would still be able to access your data with any other OS that can read standard NTFS volumes (they just wouldn't be
  15. Due to the way DrivePool works (each physical drive added to the pool gains a hidden poolpart folder that DrivePool uses to form the virtual pool drive), if you're willing to use the drives your files are already on to form your pool then you can directly move your existing files into the pool with a few precautions. Otherwise you would need to copy them into the pool at the usual speeds involved.
  16. Stablebit does not have a large support department; as I understand it, your support request is going directly to the developers. As much as we'd all like personal 24/7 valet service for our USD$29.95, they do need to do other things from time to time. That said however, DrivePool simply should not need to balance first to remove a drive (caveat: so long as there's room), and certainly shouldn't sit there for 24+ hours doing nothing obvious and then require a reboot to get it unstuck! I hope that Stablebit is able to find the cause and fix it. Please keep us updated?
  17. Yeah, for keeping particular files and folder on particular drive(s) you need to use the File Placement rules (GUI: Manage Pool -> Balancing -> File Placement). The advantage is it's backup not duplication. Different measures for different risks. I have it on all the time so it can back up the main pool regularly, the versioning means it keeps the last 30 days of changes so if anyone needs to revert a file to an earlier version (e.g. because they accidentally deleted or saved over the wrong document) and doing it via a read-only share of the main server makes it harder for malwar
  18. I think at such a point you should perhaps be re-examining your entire backup methodology to see if there's a better alternative. E.g. "Okay, if disk Q dies, it has five hundred, eighty one thousand, seven hundred and forty two files on it. Do I really want to have to go through a list to see which particular ones I'd like to recover from drives X/Y/Z in my closet, or do I want to be able to just tell the computer to restore all the missing files so I can get on with other stuff?" That sounds somewhat like the old enterprise tape backup software I used decades (blergh) ago. I could tel
  19. While there is a difference between pools created under old versions (prior to v1.3 released in 2013) of DrivePool and pools created with newer versions - the former emulate MBR disks while the latter emulate GPT disks - there should not be any difference between a pool created under Windows 7 and a pool created under Windows 10 (caveat: the NTFS security pemissions of their content might be slightly different, but the pool structure itself should be the same). gtaus is however correct that DrivePool does not require the drives in a pool to have letters (this was added way back in version
  20. The files that show up in Disk Performance are files that are being accessed by something other than DrivePool. I.e. Windows or your other programs. If DrivePool is running a duplication pass, it WILL show "Duplicating..." with the percentage indicator and the animated yellow bar. If it is interrupted it may not automatically resume duplicating, but if a file is subqsequently accessed that should be (but isn't) duplicated it will schedule a duplication check of the entire pool. You can manually start a duplication check for all pools via the GUI using ⚙(Cog)->Troubleshooting->R
  21. The new screenshot looks much healthier! If DrivePool is performing a duplication pass you will get a progress indicator (the Pool Organization bar will turn yellow and animated, and "Pool Organization" will instead say "Duplicating... (nn.n%)" where nn.n is the percentage so far. If it is unable to complete duplication, the bar will be fixed at halfway and remain yellow, with a warning. Otherwise if it is successful it will return to the normal full green bar. For the "slow" read speeds in Disk Performance, DrivePool can have trouble measuring the actual speeds for the transfer
  22. As pools report to the OS as NTFS drives, I would guess based on the linked article that Dropbox is specifically checking whether it can make an extended attribute call; I would suggest making a feature request to Stablebit to see if the necessary extended attribute support can be added? EDIT: also there has just been a new stable release of DrivePool, version 2.2.5.1237, the changelog mentions support for extended attributes! Please let us know if the update helps?
  23. Yeah, sadly drives can die in a variety of ways and some of them just don't give you enough - or any - warning. Glad to hear you have backups and didn't lose anything critical.
  24. Any particular reason you have Scanner last? I am under the impression that it's recommended to have the Scanner as highest priority if it is being used, since it will only evacuate if something is going wrong and at that point you would presumably want it to be able to tell all other balancers not to interfere with evacuating.
  25. What does Windows report as its version and build numbers? (e.g. via Start button, "About your PC", under Windows specifications)
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