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Everything posted by Shane

  1. Shane

    2nd request for help

    Note: Just in case it needs to be mentioned, a drive is only a "backup" if the files on it are also somewhere else. If at any point you don't have a copy somewhere else, you don't have a backup. So as gtaus and Umfriend have said, the simplest way would be to use DrivePool's Remove feature. To speed that process up, since you intend to stop using DrivePool and want everything in your pool moved to a single drive, you could do the following: If there are any files/folders in the pool that you do NOT want to keep at all, consider deleting them first. There's no point having DrivePool waste time moving them to the last drive. Open up the Manage Pool -> Balancing menu. Settings tab, ensure "Balance immediately", "Allow balancing plug-ins to force immediate balancing" and (if present) "File placement rules respect real-time file placement limits set by the balancing plug-ins" are all ticked. Ensure that "Not more often than every:" and (if present) "Balancing plug-ins respect file placement rules" are NOT ticked. Balancers tab, untick all balancers except Drive Usage Limiter (and StableBit Scanner if present). In the Drive Usage Limiter balancer, untick all drives except the one you plan to keep. Click "Save". DrivePool should start moving all files on the pool to that drive. You can also manually force it, tell it to increase the priority of the balancing, or just go directly to the next step. Proceed to use the "Remove" feature to remove the other drives. Set up your Synology Diskstation with the removed drives (or whatever drives you're planning to use). Copy your files across from (the last drive in) the pool to your new Diskstation array. The above should stop DrivePool from continuing to balance your files across the remaining drives as you remove each one, instead placing them all directly on your chosen drive, while still allowing DrivePool to warn you if there are any problems with doing that. P.S. If you must for some reason bypass Drivepool, yes, you could cut and paste as you suggested, but read Umfriend's warning about that.
  2. Yes, after reinstalling the OS and drivepool (in trial mode), and before it popped up the transfer request, I did change the computer name from the one Windows assigned.
  3. Reinstalled my desktop PC over the weekend and of course reinstalled Drivepool; chose the Trial option with the plan being that I'd dig up and use my key once everything was running smoothly. Today when I booted up the PC, it said I needed to transfer my existing license to the new machine and wouldn't let me do anything with DP's GUI until I did. So I agreed... and it went through, and the GUI came back... yet it's still saying I've got 28.5 days left in the trial and giving me the option to activate my license. Bug?
  4. I'd suggest Crashplan or similar local/cloud automatic backup software that supports email notifications ("computer xyz has not backed up in 2 weeks") and versioning ("family member deleted / saved over the wrong file" and "only realised a week later they needed the old file" situations).
  5. Fast ring updates?
  6. Shane

    I'm at a loss

    You might want to try new SATA cables anyway; they're cheap and while it's very rare they can still go bad. I'm under the impression that DrivePool's communication with the physical drives is strictly via the NTFS subsystem of the OS, thus its not going to cause SMART errors other than via wear (like any other app) because SMART operates at the hardware level. So your problems starting with a drive throwing up SMART errors is a bit of a sign. If you have spare SATA ports, try avoiding the port you had the faulty drive plugged into; if you have two SATA controllers on your board, try avoiding the controller you had the faulty drive plugged into. See if those make any difference. Has anything else updated recently - the VM software or the board drivers? And if you're running Windows 10 check if it's updated a driver behind your back, because that's something I've had to deal with repeatedly.
  7. Yes, it is fair to assume that with global duplication enabled you can just pull the drive. If you want DrivePool to double-check, tell it to Remove the drive (tick both "Duplicate files later" and "Force damaged drive removal") first.
  8. Very odd; DrivePool's default rule is to move/copy files to whichever drive(s) have the most free space, except as otherwise instructed by custom balance/placement rules. If you still can't remove the old drive via its button when you get back and can't find anything at fault in a custom rule, I'd suggest filing a support request via https://stablebit.com/Contact
  9. 1&2) when you remove a drive from a pool, it attempts to move all the files on that drive to the remaining drives in the pool. If there are no other drives left in the pool, it leaves the files intact, closes the pool and sets the normally hidden PoolPart folder - that contains all your files - visible. 3) not 100% sure what you're asking here. 4) You can use the Balancers and Placement rules (e.g. "keep anything in the Videos folder on local drive 1, local drive 2 and GSuite"). Otherwise, DrivePool will decide for you according to the Balancer rules: the default setting is to put new files on the drive(s) with the most free space. Note that if you want to have 4 local drives with x2 local duplication plus 1 cloud drive with everything duplicated to it too, you would need to set up as follows: * Pool Options > File Protection... > Pool File Duplication... > 3x Duplication (since you want two local copies plus one cloud copy) * Pool Options > Balancing... > Balancers > Drive Usage Limiter > Drive limit options > local drives only "Unduplicated" ticked and cloud drive only "Duplicated" ticked. This will should result in DrivePool keeping two duplication instances locally and one duplication instance on the cloud drive; because the File Protection rule is more important than the Drive Usage Limiter rule, the cloud drive gets a copy but DrivePool will still put the remaining two copies on the local drives. I have tested this myself, but you should test it yourself too. Also note that if you add another drive to the pool, you will have to update the Drive Usage Limiter rule to account for the new drive.
  10. It almost sounds as if you're saying you're relying on the Balancer to remove the files from the old drive rather than using the Remove button? If you mean that the Remove process is still using the engine and thus being slowed that way - have you tried turning off Automatic balancing before starting the Removal process, ticking "Duplicate files later", and/or setting a global file replacement rule to prioritise the new drive above all others?
  11. Shane

    I'm at a loss

    Your description reminds me of a file server where the fault was eventually traced to the hotswap rack the drives were kept in. Nothing showed up in event viewer (other than SMART reporting that yet another drive was dying) because the cause was below the OS level, and it killed several drives before everything else (including motherboard) was finally ruled out and the Rack Of Death was consigned to the trash. So if there's anything - and I mean anything - between your drives and the motherboard, consider it a possible suspect.
  12. Shane

    Speed Up Duplication?

    The DP config particulars can be found here: http://wiki.covecube.com/StableBit_DrivePool_Advanced_Settings Try setting FileDuplication_BackgroundIO to False but be aware this may cause some lag in other disk operations (so even if it works, you may want to change it back after it's done its job).
  13. Indeed, the scenario you describe is one of the reasons why the mantra "RAID is not backup" exists. Q. Does DrivePool have a way of keeping track of what files are on what drive, so in the event of a failure, I could figure out which sets of files (or albums) were affected? Or do I need to be keeping track of that on my own? A. No - it does not maintain such a list. Yes - you would need your own method of keeping track.
  14. Hi Woodie3, DrivePool does not currently feature limiting usage on a per-drive basis. I'd go ahead with partitioning.
  15. Shane

    Will this work?

    Q: Can I copy a bunch of files directly to a poolpart folder on one drive and would DP do balancing _and_ duplication (if set)? A: Yes, although the balancing and duplication would only occur when DrivePool next performs its balancing and duplication consistency checks.
  16. Just for reference: 1. There's a privilege level a step beyond Administrator: the SYSTEM account. It is possible to launch applications (including Explorer windows) as SYSTEM, but it involves a bit of shenanigans. 2. Even if you are logged in as an Administrator, there is a feature/bug of Windows (at least as of v7, haven't tested v8) that your Explorer windows default to running with only Standard user privileges. I don't recall the specifics, since I'm quite sick at the moment. EDIT: for a workaround to #2, see http://superuser.com/questions/58933/how-do-i-run-the-windows-7-explorer-shell-with-administrator-privileges-by-defau
  17. Hi, sorry that noone appears to have responded, were you able to eventually create a ticket, or is this still outstanding?
  18. Long story short: folder placement should come "off" by default, and it should be completely up to you whether you want the extra administrative responsibility of using it to get that "extra mile" out of your pools. Long story long: folder placement is primarily a tool for (1) pools with large number of drives and/or (2) pools that are not using full duplication. 1. As the number of drives grow, so does the impact of physically scattered files on power consumption (inefficiently waking multiple drives from standy) and latency (waiting while those drives come out of standby) and bandwidth (if multiple users are accessing different areas of the pool, physical scattering increases the odds of any two users competing for the same physical disks) from negligible to significant. 2. In dealing with storage, there is a mantra ignored at peril: "RAID Is Not Backup". Since drives are not free, sometimes we have to choose between having enough drives for a fully duplicated pool and enough drives for the backup(s) - and for vital data you should always choose the latter. However, some backup software may lack certain features, such that performing a partial restore of physically scattered files is awkward (or to be more blunt, a right pain in the butt). Also, 3. Properly implemented, it provides an efficient alternative to the current awkward workaround of splitting files into multiple pools (which has its own drawbacks).
  19. Shane

    Remove Drive from Pool

    Hmm. Did your computer reboot during the night at all? (e.g. from a windows update)
  20. Hi James. Yes, if a trial version of DrivePool expires, it does become read-only (so your files are still intact and accessible) until you re-activate it with a paid licence. If you open the user interface for DrivePool, it should display how many days you have left in the trial or that it has expired.
  21. Hi Kaylus, I see noone has yet replied, do you still need help?
  22. I have both read reports of, and experienced myself, drives "fixing" their own SMART records re bad sectors. Whether this is because the drive is correcting a false positive, or because the drive firmware thinks you don't need to know that it used up some undocumented "slack space" to cover for the bad sectors, or some other reason, I've no idea and can only speculate.
  23. #1 - For future reference re MatBailie's query: if you physically remove a drive without removing it from the pool first, DrivePool will complain about the missing drive and switch to read-only recovery mode until you either plug the drive back in or tell DrivePool that it should drop the missing drive. DrivePool, like RAID, is not designed as a backup solution. It is designed as a redundancy solution. As Drashna suggests, for backing up a pool of drives you would use a second pool of drives and a sync tool (my current personal favourite is FreeFileSync, but that's just personal preference and your mileage may vary). #2 - Hi Dunedon, just a caution, there are certain conditions (involving the pool being near-full or being moved to a new OS) where disk content might NOT remain static. Drashna: this gives me an idea for a DrivePool suggestion - is it possible, or could it be made possible, for a user to see when DrivePool last wrote (including as part of a balancing operation) to a particular drive in the pool?
  24. Hmm. I would make sure v1 is uninstalled, and then reboot, before installing v2 (regardless of whether either was the "Win7" or "WHS" flavours).
  25. Hi, Vortex12. Because under normal conditions a file system will try to avoid using damaged parts of a drive, and the whole point of File Recovery is to deliberately access those damaged parts of the drive to attempt the recovery of broken files, it's unavoidable that the Read Error rate is going to go up fast - and any decent OS that monitors SMART is going to flag this as a Bad Thing. All that SMART knows is that there's a sizable number of pending dubious sectors and the read error rate is going up fast. Frankly I'd be a LOT more upset if it wasn't warning me about probable imminent drive failure! (like, coincidentally, last night, when the OS drive on my home server died without any warning at all... )
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