Install update does not seem to work

[Edward]

Hi

I keep getting a notification saying an update is available.  When I click on Install update I get an error "the system cannot find the file specified". See attached screen grab.  

I tried installing via downloading the latest beta from the website, but the latest (apparently 1277) is not available - only 1244 which is already installed.

Any tips on getting past this error condition please?

E

 

 

[Spider99]

seeing the same with .1278

[Doug]

Hmm nothing about a update on website or changelog.

https://stablebit.com/DrivePool/ChangeLog?Platform=win

[Edward]

Anyone have any ideas on this please?

paging 

@Christopher (Drashna)

[Christopher (Drashna)]

That's ... odd and shouldn't be happening.  

 

If you can, open a ticket at https://stablebit./com/Contact

[Edward]

11 hours ago, Christopher (Drashna) said:

That's ... odd and shouldn't be happening.  

 

If you can, open a ticket at https://stablebit./com/Contact

Thanks. Done

Hope the solution is easily found.

[Christopher (Drashna)]

It should be.  I have a couple of guesses as to why, but we'll take a look into it. 

That said, in the meanwhile, you can manually download the latest installer and run it.  That should ... work around the issue. But yeah, ideally, it should download it, like it's supposed to. 

[Christopher (Drashna)]

This should be fixed in the latest beta versions, however, you may need to download the latest beta. 

You can find the download links here: https://wiki.covecube.com/Downloads

 

And for those curious, the cause of the issue, we think is that the installer would be downloaded and saved to a "temp" folder location.  If the temp folder was cleared out, it would remove the downloaded installer, but the updater wasn't intelligent enough to understand that.  We've added some additional checks, so that it should redownload the installer if this happens.

[Spider99]

Updated to .1285 beta via Dp interface - completed fine for me

[Christopher (Drashna)]

Glad to hear it!