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Everything posted by Edward

  1. Christopher (at support) came back on my ticket. He reenabled my ID and all now good. Can write to the DrivePool. Just in case someone else encounters this problem use a fresh trial ID to get things going while waiting for support to reenable the paid ID.
  2. My drivepool (consisting of 4 drives) has gone into read only. However the individual drives (outside the partpool folders) are fully accessible. This *seems* to have followed the fix mentioned by @Christopher (Drashna) in this thread (and via a support ticket). On looking at drivepool and specifically at its authorization I see that my Drivepool ID is missing. Adding it back (both with and without the {} brackets) I get a not valid ID error. Not sure why the ID is missing (never had this issue through multiple updates over years) or why the ID is not now valid. Have sent in a ticket to support but posting here whilst the ticket finds it way to the top. Anyone else have or seen this behaviour? Fixes? I've tried to 'take ownership' as well as reshare the drive but no joy. cheers
  3. Thanks. Done Hope the solution is easily found.
  4. Anyone have any ideas on this please? paging @Christopher (Drashna)
  5. Hi I keep getting a notification saying an update is available. When I click on Install update I get an error "the system cannot find the file specified". See attached screen grab. I tried installing via downloading the latest beta from the website, but the latest (apparently 1277) is not available - only 1244 which is already installed. Any tips on getting past this error condition please? E
  6. Thanks guys I plucked up the courage and went to beta on all apps and connected to the new cloud thing. Looking good!
  7. Thanks Tim, I'll go to beta on Scanner and probably CloudDrive. Reluctant to go to Beta on DrivePool as it contains live data.
  8. Trying to sign up for StableBit Cloud (thanks for the invite). I have 3 licenced StableBit apps (DrivePool, CloudDrive & CloudDrive) but can't see the cloud icon in any of these apps. I have latest stable versions installed. Do I need to be on the Beta channel for the underlying apps to sign up for StableBit Cloud? Thanks
  9. Resurrecting an old thread - hope ok. Is dedup still on the roadmap?
  10. I initially did the simple take ownership process (cross referenced above in this thread) and that worked for a while but then I started getting similar access denied errors. When I did the full process (as mentioned here: https://wiki.covecube.com/StableBit_DrivePool_Q5510455) on the DP drive itself it worked. Few notes: 1. Important to do on the DP drive itself (not a folder within the drive). 2. Seems important to delete the erroneous/existing elements in the permissions tab and then add back in the default permissions (Administrators, SYSTEM etc). 3. The new permissions will be inherited by the underlying drives that make up the DP drive. So far (crossing fingers) things are stable and I get no access denied errors. Also all my LAN shares and RDP items survived the process intact.
  11. Hi @vrcsix I'm still struggling to reach a conclusion on this sadly. I opened a ticket regarding the child poolparts not appearing on the underlying HDDs and Christopher (at support) came back and said: ______ _____ However, before I could start 'seeding', I ran into a 'permissions' error state which Christopher helped me out by pointing out the following link: https://wiki.covecube.com/StableBit_DrivePool_Q5510455 I've now done that and still only see partial poolparts so I will need to do the 'seeding' mentioned but it is not clear how. So I've gone back to support asking for details on how the seeding should take place. However I'm 8 hours ahead of support so the turnaround times become protracted. I'll update this thread when I can. E
  12. Well I deleted the parent pool (which I had called HybridPool) which contained LocalPool which itself did contain 4 real HDDs all of which contains the relevant poolparts for LocalPool. I then rebooted and created HybridPool again and only added LocalPool (skipping CloudPool for now). Now the relevant child poolparts (created by the creation of HybridPool) are only seen in 2 of the 4 real HDDs. So something screwy happening here. I'll ask Christopher via a ticket for his assistance. I had hoped to get this wrapped up now, but will have to wait for Christopher's timelime (I know he is super busy). By the way where do users here get such massive cloud storage? For example Google charges over $200pm for 10tb which is way above what I would pay.
  13. Hi srcrist I took yesterday (Dec 25th) off, but now coming back to this. Thanks for your patience. So conceptually I think I have this. Stop the drivepool service, move (within each pooled drive) all folders/files I have at the same level as the first poolpart folder into the child poolpart folder, restart drivepool service. Change drive letters etc. Small issue however, one of the pooled drives (drive F: in image below) does not show the child poolpart folder. Am confused. Any ideas? Cheers
  14. Thanks again for your valuable input srcrist. Hmm, yes after I posted I did imagine I would need to move data around and likely it would involve poolparts. I certainly did see various poolparts being created. I'll need to drill down and make sure I do it correctly as I would hate to move things around and inadvertently delete things. In the community post you mentioned there is a link to some additional help (see here) which I will also digest. I'm also wondering if after I move folders/data around the relevant shares will move as well? Also there are various apps that point to specific locations for their data (e.g music files for Roon and video files for Plex), but I guess I may just have to re-define them.
  15. Well I gave this a go and hit a brick wall as the parent pool, containing my local and cloud pools, do not 'see' the folders/files in the local pool. Specifically I following the walk through examples mentioned here: https://blog.covecube.com/2017/09/stablebit-drivepool-2-2-0-847-beta/ When I try do folder duplication (or the relevant balancing) all I get are the hidden folders and not any of the folders within my LocalPool. This is contrary to what I expected in the walk through examples mentioned in the above link. Here is what I'm getting: This is what my LocalPool looks like. (NB, the sizes mentioned are incorrect, DP was still counting when I grabbed the screenshot). Clearly I have done something wrong but for the life of me don't see what. Any ideas please? cheers Edward
  16. Thanks again srcrist. I'll have a look at nested pools and see what they provide. To be clear I don't want to have a copy of all my local data in the cloud, only a subset of data, important data that is critical to survive a local disaster (fire, theft etc) . Maybe in time I will mirror all local data in the cloud, but for now cloud expense counts against that.
  17. Cheers srcrist, much appreciated. So I will destroy the existing clouddrives and start again. I will then use the same key for the newly formed cloud drives. Just created a new test cloudrive with encrption and that worked just fine. I also added that new test clouddrive to the existing (clouddrive) non encrypted drivepool and that also seem to have worked. But I will encrypt all cloud stuff once I recreate the drives. Edward
  18. As per title. I have various Cloud Drives based on OneDrive. I did not enable encryption when I first created the CDs assuming I can enable later on given that encryption works on the data not on the container. I guess it is not programmed that way and I will need destroy all CDs, re-create them and re-upload all data? But asking just in case I can avoid this headache. On a related note do I have to provide the same H key to all the clouddrives? I have them pooled into a DrivePool. Cheers
  19. HI Terry Many thanks for your most helpful and comprehensive response. Much appreciated. In fact your message, and in particular 'take ownership' got me thinking and remembered that I had encountered this before. The solution proved quite simple and indeed worked just fine in my present case. In the previous case the issue arose when I moved a hard disc to a different computer. So I recalled that I had also moved the discs that contains my driverpool to a different machine that was some time ago and all has been well. However on close looking at the permissions for the 'denied access' folder (as reported in DP) they were different to the other folders in the DP. The other folders were created after I had moved the discs. So I simply changed the 'owner' (within File Explorer) to the same owner as seen in the fully accessible folders. The path to this in File Explorer is Folder > Properties > Security > Advanced > Owner > Change. What appears to have occurred is that, even though I 'shared' the folder in File Explorer when I swapped the discs to a new machine, the 'owner' stayed the same and DP retained the old 'owner' leading to 'Access Denied'. Given that DP was reading/writing to all the folders in the relevant parent folder and I could read/write to all folders in File Explorer and other utilities (in particular RDP, I assumed all was well. This is amplified by the fact that when I migrated the DP licence to the new machine, DP very happily rebuilt the pool without reporting any conflict in 'owners'. So I would recommend @Christopher (Drashna) have a look at this and if I'm correct ask the developers to implement a routine to check 'owner' consistency when a user migrates a pool. The Winaero app looks interesting. I'll have a play with it. Thanks again for responding. E edit: I had to reboot to propagate the changed 'owner'.
  20. Looking for a clean strategy for backing up vital data to CloudDrive please. Up to now I've been using Crashplan for backing up vital data but want to migrate away from them (long story). Data in Crashplan comprises about 3tb. So far I have a DP (12tb with full x2 duplication) and a CD (2tb) using several OneDrive drives which I can readily enlarge/add to. My thinking, for simplicity, I would just synchronise my vital data (i.e. not all data) directly to the CD (one way synch with a synch/backup program). But it occurs to me that perhaps a better solution is to add my CD to the existing DP and do some form of folder duplication/balancing of vital data to the CD drives from the DP drives. Is this more optimal? Another alternative is to create a new DP and then include the existing DP and CD. Not sure what added benefit this would give me, but asking anyway. Data in the CD does not need to be duplicated within the CD (as by definition it will be stored locally and duplicated there and anyway I assume Microsoft's Onedrives are robust). However I need an easy way of including/excluding folders that get uploaded to the CD.
  21. I'm working on folder/file placement duplication and for my largest folder(s) in my pool I'm getting 'Unable to enumerate folder - access is denied' error in DP. However in Windows explorer (and other programs) as well as over the LAN I can access all the folders without issue. Where do I start troubleshooting this issue please?
  22. Interesting. I also use Macrium and will look at this with a view of moving my image files out of the pool.
  23. Fully recognize that the current issue is not mine (but I'm the OP) however would highly appreciate if: 1. How do I find out which files on drives are unduplicated? 2. That this thread is anyway updated with recommended processes/commands need to be followed when a problem occurs. Or a link to such processes/commands. cheers Edward
  24. I got notified about your new post on this old thread. Very disappointing to hear no progress has been made since I posted 4 years ago. Let's hope Christopher is able to sort out your immediate issues and longer term some progress is made on the issues Christopher and I discussed 4 years ago. I've not had any issues with drives since 4 years ago but I guess it is only time ....
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