2 ATA channels of same #

Jackietools · January 6, 2015

Running WHS 2011 with Drivepool. Backups are extremely slow when new data is added to client. Is there something wrong with the double channels in device manager?? I have 2 ATA 0's and 2 ATA 1 channels on the server. Really like to send a picture. Again I can't upload images. Says only 35 kb allowed??

Christopher (Drashna) · January 7, 2015

This is definitely not caused by StableBit Drivepool.

If you notice in the "Storage Controllers" section, there is a "Covecube Drive Enumerator" controller. This is what is used by DrivePool. The only other device we create is the "Covecube Virtual Disk".

However, it looks like you have two "IDE" controllers on the system. That is most likely the cause here.

To verify, you can change the "View" type to be "Devices by connection". This may be more difficult to view, but it will show you have the devices are connected.

Jackietools · January 7, 2015

Thanks. How to I fix this? I tried "Devices by connection". It does not show the HDD's. What should I be looking for? I also just realized I had the wireless enabled but not connected to my network. Maybe that was causing a problem as it is connected by an AV power line RJ-45 cable

Christopher (Drashna) · January 7, 2015

If the wireless is connected, then it could cause the slow issue.

Another thing to check, the network adapter priority (will prevent it in the future).

Open the Control panel, click on "network and Internet" and then click on "network and sharing center".

Click on the "Change adapter settings" on the left hand sidebar.

Open the "Advanced" menu (you may need to hit "alt" to see it), and then select "Advanced settings".

Then make sure that the powerline connection is the top one. Once youv'e done that, hit "Ok". That should make sure that the powerline adapter connection is always the first used adapter.

Also, this:

Try enabling the 'Network IO Boost" option. This uses a bit more CPU and memory, but prioritizes network traffic over local traffic. This may help.

If not, then on both NICs, make sure that any "checksum" or "offload" settings are disabled. This use more CPU, and if not properly implemented can adversely affect your network speed and stability.

These settings are on the "Advanced" tab on the network adapter entries in Device Manager.

Jackietools · January 7, 2015

Thanks you've been a big help and I appreciate it. I'll try these things tomorrow and let you know how it goes. I see there are multiple checksum and offload categories for both IP4 and IP6. I would assume IP4 is used so disable all of them for IP4 and leave IP6 alone? Can't find I/O Boost option? Thanks again.

Christopher (Drashna) · January 7, 2015

Ideally for both, just in case. Unless you definitely have IPv6 disabled on the system.

As for the Network IO Boost, since it looks like you're using StableBit DrivePool 2.x:

Open the DrivePool UI.

Click on "Pool Options".

Open the "Performance" section.

The third option should be "Network IO Boost". Try toggling it and see if it helps.

Jackietools · January 7, 2015

Thanks. Enabled the IO Boost. Ill try the backup tonight with the Staem program "Wolfenstein" enabled for backup and see what happens. If it still does not get any better I'll disable all the checksum and offloads for IP4 and IP6

Christopher (Drashna) · January 7, 2015

Okay. And good luck!

Jackietools · January 8, 2015

No good. With Wolfenstein program set to backup stalled at 83% again. Could it be some copyright on the game program stopping it? I had a flight sim game years ago X-Plane that had the same problem. I simply left it unchecked. May have to do the same here. Still bothers me that we can't figure this out. Thanks for your help. I'm open to any other ideas you may have.

Christopher (Drashna) · January 8, 2015

Speaking of DRM....

http://wiki.covecube.com/StableBit_DrivePool_Q2159701

Also, are you seeing any errors in the event viewer? Either Shadow Copy, VSS, Disk or controller related?

This is on the client, specifically.

Jackietools · January 9, 2015

Getting NTFS File Sysytem Driver error. It says severity normal. Ill try to get some screen shots. I don't get an actual error in the Widows Server log. It just says job started then states when I stop it. I have some logs also. Log #4 is interesting. Shows a VSS error in Windows application log.. Ill try to get this over to you

Log Name: System

Source: Ntfs

Date: 1/8/2015 4:37:45 AM

Event ID: 55

Task Category: None

Level: Error

Keywords:

User: SYSTEM

Computer: Jackie-PC

Description:

A corruption was discovered in the file system structure on volume ??.

The exact nature of the corruption is unknown. The file system structures need to be scanned online.

Event Xml:

<Channel>System</Channel>

<Computer>Jackie-PC</Computer>

</System>

</Data>

<Data Name="Severity">Normal</Data>

<Data Name="Origin">File System Driver</Data>

<Data Name="Verb">Force Proactive Scan</Data>

<Data Name="Description">The exact nature of the corruption is unknown. The file system structures need to be scanned online.

</Data>

<Data Name="Outcome">Pseudo Verb</Data>

</Data>

<Data Name="CallStack">Ntfs+0x131c0c, Ntfs+0x82090, Ntfs+0xfe4c, ntoskrnl+0x7dacc, ntoskrnl+0x101440, ntoskrnl+0x1570c6</Data>

</EventData>

</Event>

Log Name: Application

Source: VSS

Date: 1/8/2015 1:31:01 AM

Event ID: 8194

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: Jackie-PC

Description:

Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.

. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:

Gathering Writer Data

Context:

Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

Writer Name: System Writer

Writer Instance ID: {eb62fb70-31f3-412c-bb15-76d82d8c3ddc}

Event Xml:

<Channel>Application</Channel>

<Computer>Jackie-PC</Computer>

</System>

<Data>0x80070005, Access is denied.

</Data>

<Data>

Operation:

Gathering Writer Data

Context:

Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

Writer Name: System Writer

Writer Instance ID: {eb62fb70-31f3-412c-bb15-76d82d8c3ddc}</Data>

</EventData>

</Event>

Log Name: WSSG

Source: Windows Server

Date: 1/8/2015 1:31:01 AM

Event ID: 512

Task Category: Backup

Level: Information

Keywords: Classic

User: N/A

Computer: Jackie-PC

Description:

Backup job 36 started on SERVER2011.

Event Xml:

<Computer>Jackie-PC</Computer>

</System>

<Data>SERVER2011</Data>

</EventData>

</Event>

Log Name: WSSG

Source: Windows Server

Date: 1/8/2015 8:57:28 AM

Event ID: 517

Task Category: Backup

Level: Error

Keywords: Classic

User: N/A

Computer: Jackie-PC

Description:

Backup of volume D: to SERVER2011 did not succeed. Reason: Operation cancelled by client

Event Xml:

<Computer>Jackie-PC</Computer>

</System>

<Data>SERVER2011</Data>

<Data>Operation cancelled by client</Data>

</EventData>

</Event>

Jackietools · January 9, 2015

The writer class ID{e8132975-6f93-4464-a53e-1050253ae220}

on the VSS error is the same exact # 2 nights in a row from what I checked so far. Is it a specific file (Wolfenstein or something in the folder) causing this? Thanks

Umfriend · January 9, 2015

Sounds to me it is time to run some CHKDSKs and do you have Scanner as well?

Jackietools · January 9, 2015

Don't ask exactly what happened but it worked last night. Backup started 1:43 and ended 4:24. This time I actually played the game Wolfenstein (file that was not backing of 45 GB) for a bit to get it running and configured. Maybe that corrected some files that needed to be run to be able to allow them to be backed up(some type of authentication by Steam?). I guess a 2hour 45 minute backup is normal when an extra 45 GB was backed up. I did notice that a couple of check boxes where unchecked in the Wolfenstein folder even when I had checked the main folder. I checked the main check box the checked the boxes of the unchecked file folders. Don't know what they are exactly as they showed 2 periods next to them. Ill try to get you a picture of what I mean. Thanks again for all your help. Hopefully this is corrected.

Jackietools · January 9, 2015

I just looked in the Dashboard and the files are gone. I guess the game had to be initially run to complete the setup which somehow allowed it to be backed up. A lesson learned. There were more than double the amount of files showing before I started the game and actually ran it. Untitled_zps7500356c.jpg?t=1420724954

Christopher (Drashna) · January 9, 2015

Sounds like a chkdsk may still be a good idea here...

As for the vss error, run "vssadmin list writers" from an elevated command prompt. You can use this to ID which writer was the error, and help identify what exactly the issue was.

However, this does seem to be the "system writer" which basically means it's a disk error....

Jackietools · January 10, 2015

Two nights in a row with a good backup. I'll do what you suggested and let you know the results. Thanks

Christopher (Drashna) · January 11, 2015

Well, I'm glad to hear that it seems to be working fine now!

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