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Shane

License trial/transfer oddity?

Question

Reinstalled my desktop PC over the weekend and of course reinstalled Drivepool; chose the Trial option with the plan being that I'd dig up and use my key once everything was running smoothly.

Today when I booted up the PC, it said I needed to transfer my existing license to the new machine and wouldn't let me do anything with DP's GUI until I did.

So I agreed... and it went through, and the GUI came back... yet it's still saying I've got 28.5 days left in the trial and giving me the option to activate my license. Bug?

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Did you update the BIOS, or change the system name, by chance? 

If not, run the StableBit Troubleshooter on the system in question (using 3756 as the Contact ID request), and then try rebooting the system (or manually restarting the services).

http://wiki.covecube.com/StableBit_Troubleshooter

If that doesn't work, resetting the settings will. 

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Yes, after reinstalling the OS and drivepool (in trial mode), and before it popped up the transfer request, I did change the computer name from the one Windows assigned.

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