Folder shares slow to be updated

[broncosaddict]

I've been using drivepool for several months now and everything has been working great so far except some delayed behavior with my shares I'm hoping someone can help me fix.

 

I can look at a folder on the server where drivepool is running and it shows the contents as they currently are (ie. it's accurate), I can look at that same folder from my computer via a share and its accurate as well.

If something then updates that folder (ie. adds a file, renames a folder, etc) from the server or a different computer I don't see the changes on my computer.  I can refresh the view, close and reopen explorer, but it continues to show the old information.  I have to either wait several minutes or reboot my computer in order to get the share to display the current contents.

 

During this time I can go to the server where drivepool is running and it displays the correct information.

 

It's also a bit weird in that it doesn't do it all the time, I would say about 25% of the time I have the issue, though I haven't noticed any pattern to the behavior.

I had the shares set up the same way before drivepool and did not have this issues so I'm making the assumption it's something in the way I have drivepool setup.  

 

Thanks in advance!

 

 

[broncosaddict]

Anybody have any idea?

[broncosaddict]

The behavior is very irritating and I would really like to get it resolved if possible.

 

Do I have this in the wrong place?  Do I need to provide additional or more detailed information?  Do I need to open a support ticket?

 

Thanks!

[DriveDuck]

Same thing here.

[Christopher (Drashna)]

To be clear, the shares are not showing the data, but the local pool drive is?  At least in some cases. 

 

Could you guys do this:

http://wiki.covecube.com/StableBit_DrivePool_Q7420208

(do this on the client systems, or any system that is having this issue)

 

If that doesn't help: 

 

Could you guys enable logging, reproduce this and turn off logging as soon as you reproduce it? 

http://wiki.covecube.com/StableBit_DrivePool_2.x_Log_Collection

 

Also, are you using any antivirus, backup or disk tools on the server? 

Could you post the results of this (done on the server): http://wiki.covecube.com/StableBit_DrivePool_Q2159701

 

And do you have Network I/O Boost enabled in the Performance options for the pool? 

[hooj1981]

Bit late to the party here, but try disabling SMB client side caching.

 

https://bogner.sh/2014/10/how-to-disable-smb-client-side-caching/

[Christopher (Drashna)]

Bit late to the party here, but try disabling SMB client side caching.

 

https://bogner.sh/2014/10/how-to-disable-smb-client-side-caching/

If you check the link above, that's exactly what the guide is suggestion (plus some more). 

 

And I mean this link: 

http://wiki.covecube.com/StableBit_DrivePool_Q7420208

 

I know that this has helped out at least 2 people already. 

[GavinCampbell]

If you check the link above, that's exactly what the guide is suggestion (plus some more). 

 

And I mean this link: 

http://wiki.covecube.com/StableBit_DrivePool_Q7420208

 

I know that this has helped out at least 2 people already. 

 

Thanks for the links guys.. going to try it on the machine I'm having issues with as well.

 

By the way Drashna the command line should have /t instead of /y in the above article.

[Christopher (Drashna)]

You're absolutely right. Type offset, I suspect.... Fixed. 

 

And I've actually run into this issue myself, and this does seem to fix the issue.

(I've also cheated and implemented a GPO to apply this to *all* of my computers)