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Posts posted by Christopher (Drashna)
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Thanks.
That's kind of a weird issue. If i had to guess, I'd say it's a communication issue between the service and the UI (or an issue with the service), due to the sleep mode.
Restarting the StableBit Scanner Service may be enough to clear that as well.
Also, the most recent version of Scanner is 2.4.0.2928 (for Windows 7) and 2.4.0.2929 (for WHS2011).
If you could see about updating, and see if that fixes the issue.
As for seeing what exactly is causing the issue, could you use http://stablebit.com/Contact and attach the "C:\ProgramData\StableBit Scanner\Service\ErrorReports" folder (add it to a zipped folder) to the ticket you submit?
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Joe,
I was just reminded/remembered:
Scanner has the option to create a file while it's actively scanning. It's made for stuff like LightsOut. Enable the setting, and enable the option in LightsOut, and it should prevent the server from sleeping while it is actively scanned. Works great for "in the mean while", but it sounds like you really want to have more control than just that.
http://wiki.covecube.com/StableBit_Scanner_Advanced_Settings
And the setting is "Scanner_RunningFile"
Regards
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Well, I would recommend disabling the "disks on the same controller" part. That, and you can change the sensitivity threshold for the disks. I think you should at least change that and see how it affects the system as well.
As for the command line, doesn't exist (yet). I've forwarded the idea to alex, because it a good idea, and shouldn't be too difficult to implement.
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Well, it got farther, at least.
As much as I hate to say it, I still think it may be a good idea to "reset" the backups, and start from scratch (worst case, make an "old" folder in the Client Backup Database folder, move the existing files into that, reboot the server, and try running backups).
That, or... I think I've already asked for these:
http://wiki.covecube.com/StableBit_DrivePool_2.x_Log_Collection
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Yup. Well, $9.95 specifically but close enough to $10.
Also, this discount is good for up to 10 additional licenses (past the first one). Of either DrivePool or Scanner (or any combination of the two)
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That's... odd ....
If you wouldn't mind doing this:
http://wiki.covecube.com/StableBit_DrivePool_2.x_Log_Collection
That may help isolate why it's failing.
Though, I'd recommend a dedicated drive for this anyways. Namely because if you are grabbing the bare metal recovery stuff (should be by default), then you should be able to recover "outside of windows" which wouldn't work if the backup is in the pool.
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Gestrella,
It sounds like the file is being locked, and not released properly. I'm not 100% sure.
But what I do know is that we recently changed the file locking/caching mechanism, so that may be the issue.
So if you could this:
http://wiki.covecube.com/StableBit_DrivePool_2.x_Log_Collection
This gets a low level log of the IO operations and should help figure out why this is happening.
(Enable the setting described, duplicate the error, check for the "C:\ProgramData\StableBit DrivePool\Service\Logs\CoveFS" folder. If that exists, upload the entire "Service" folder in the box.net widget on the linked page).
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Also, if you don't mind the performance hit, you could disable the "Do not interfere with disk activity" option. Also, you may definitely want to disable the "Do not interfere with other disks on the same controller" option.
You may take a performance hit for doing so, but it would make sure everything got scanned.
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Joe,
There should be an option in Scanner to "wake for scan". Though, that may not work with Hibernate, depending.
However, could you not use LightsOut to schedule the server to wake up for an extended period, to make sure scanner is run
However, scheduling on a specific date (or maybe even adding a command line util to initiate a scan) is a good idea.
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Windows Backup (rebranded as Windows 7 File Recover) has some fairly specific requirements. So it may not work well.
Also, are you using DrivePool v2.0? ANd if so, v2.0.0.320? If not, try updating to that, and see if it works.
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As long as you pass the drives directly through, everything should be smooth sailing.
Specifically, we use NTFS Alternate Data Streams to identify the disks. So as long as the volumes show up file, DrivePool will recognize them.
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DrivePool 2.x is defintely still in beta, and we've definitely had a few hiccups recently. So if your data is critical, I wouldn't recommend using it.
That said, we consider any data corruption issues extremely critical, and try to prevent those. As well as any other serious issues. We try to fix them as soon as possible, when they sneak out.
As for a timeline, no there isn't one. Alex is working hard to get to that point, but we'd rather not create a timeline. Because things happen, and they're rarely actually met. We'd rather take our time and release a fully stable product, than rush it to make the timeline. Or disappoint people with repeatedly missed dates.
But if you are willing to use a mostly stable product, and are willing to deal with an occasional issue, then by all means.
I use DrivePool 2.x in my production machine, with very few issues.
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Also, try to completely remove DrivePool:
http://wiki.covecube.com/StableBit_DrivePool_Q8964978 -
DrivePool doesn't support TrueCrypt, actually.
Namely this is because of how TrueCrypt presents the drives.
I can try and provide more technical details, but simply put: the truecrypt volumes are not "true" disks, and because of that, DrivePool doesn't see them.
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I have already answered this for you. But so others can see it, and to make sure you do as well:
Assuming the service is there (in services.msc), try resetting the settings for Scanner:
http://wiki.covecube.com/StableBit_Scanner_Q4200749
After doing that, reboot the server.
If that doesn't help, then try this:
http://wiki.covecube.com/StableBit_Scanner_Q8964978
And after doing that, reboot, and then try installing the Add-In again.
If those don't help, let us know right away
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Yeah, that video definitely looks great.
Though there is one issue I have with it.... I use Server 2012 Essentials (transitioned to Standard... ), but I exclusively access the server via the dashboard. I do have Advanced Admin Console installed, but I avoid using it. I prefer to be able to use the dashboard for everything. And for the most part, I can. I've noticed that a few explorer "shell extensions" (such as how PoolHD UI works) don't play well with AAC/dashboard. I'm wondering how it will deal with that.
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.... I'm not actually finding anything there that indicate there is any issue.
Have you tried the "FindMyServer.exe" utility? Or download the connector by IP address? (this sometimes works better).
If you want, email the complete logs to me at "drashna (at) wegotserved.co.uk"
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That's great news (so far)! Hopefully that holds true for the other 78% as well.
Also, when you get a chance (when the backup completes), please update to build 320, as it fixes a lag issue that were accidentally introduced.
But specifically, the changes in the 3xx build is the file locking and caching interaction. It should work better, faster and more efficiently. Which are things you should always strive for!
Good luck!
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IPv6 disabled on both systems, right? (or at least the server)
And if you could get the install log, that may shed light on where/why it's failing.
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Danfer....
Alex has a new build out that should address this issue. Head to http://stablebit.com/DrivePool/Downloads and grab build 320 (2.0.0.320).
If that doesn't help, then please downgrade, and let us know. But hopefully the 320 build should have fixed your issue.
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Sorry, I missed that.
If you're using build 310 or 312, try installing build 280 instead.
http://dl.covecube.com/DrivePoolWindows/beta/download/StableBit.DrivePool_2.0.0.280_x64_BETA.exe
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If you are able to get to the task manager open again, find the "DrivePool.Service.exe" file, and select the "create dump file" option. Once you've done that, upload it to us.
Specifically, this:
http://wiki.covecube.com/StableBit_DrivePool_Dashboard_Freeze
It says dashboard, but do this for the service.exe. This dumps the memory used by the service, and we can take a look at that, to see what is going on.
Also, there is this as well:
http://wiki.covecube.com/StableBit_DrivePool_System_Freeze
Once you've done that, give us a bit, and Alex (the developer) will take a look a them and try to see what is going on, and fix it if necessary.
Also, are you on the 1.3.2.7556 build (dashboard will report it as 1.3.7556)?
If so, do this:
http://wiki.covecube.com/StableBit_DrivePool_Q8964978
And then install this version:
http://dl.covecube.com/DrivePool/release/download/StableBit.DrivePool_1.3.1.7541_Release.wssx
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As for the pending reboot, that occasionally happens. Assuming that you've rebooted a couple of times already to try and clear this, then you need to do this:
- Open up Registry Editor (run "regedit)
- Find the key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager"
- Rename the "PendingFileRenameOperations" value to "PendingFileRenameOperations2"
After that, try rebooting.As for the connector issue, I'm a WHS veteran, and I've seen all sorts of weird issues. Disabling IPv6 will sometimes fix this issue.
Unable to upgrade to 1.3.2.7556 from 1.3.0.7534
in General
Posted
Specifically, you should do this:
http://wiki.covecube.com/StableBit_DrivePool_Q8964978
And BYUSinger84 is correct about the data. You can completely uninstall it, and reinstall and get all your data back without issue.