Jump to content

Christopher (Drashna)

Administrators
  • Posts

    11568
  • Joined

  • Last visited

  • Days Won

    366

Posts posted by Christopher (Drashna)

  1. Thanks.

     

    That's kind of a weird issue. If i had to guess, I'd say it's a communication issue between the service and the UI (or an issue with the service), due to the sleep mode.

    Restarting the StableBit Scanner Service may be enough to clear that as well.

     

     

    Also, the most recent version of Scanner is 2.4.0.2928 (for Windows 7) and 2.4.0.2929 (for WHS2011).

    If you could see about updating, and see if that fixes the issue.

     

    As for seeing what exactly is causing the issue, could you use http://stablebit.com/Contact and attach the "C:\ProgramData\StableBit Scanner\Service\ErrorReports" folder (add it to a zipped folder) to the ticket you submit?

  2. Joe,  

     

    I was just reminded/remembered:

    Scanner has the option to create a file while it's actively scanning. It's made for stuff like LightsOut.  Enable the setting, and enable the option in LightsOut, and it should prevent the server from sleeping while it is actively scanned. Works great for "in the mean while", but it sounds like you really want to have more control than just that.

     

    http://wiki.covecube.com/StableBit_Scanner_Advanced_Settings

    And the setting is "Scanner_RunningFile"

     

     

    Regards

  3. Well, I would recommend disabling the "disks on the same controller" part. That, and you can change the sensitivity threshold for the disks. I think you should at least change that and see how it affects the system as well.

     

     

    As for the command line, doesn't exist (yet). I've forwarded the idea to alex,  because it a good idea, and shouldn't be too difficult to implement.

  4. Well, it got farther, at least.

     

    As much as I hate to say it, I still think it may be a good idea to "reset" the backups, and start from scratch (worst case, make an "old" folder in the Client Backup Database folder, move the existing files into that, reboot the server, and try running backups).

     

    That, or... I think I've already asked for these:

    http://wiki.covecube.com/StableBit_DrivePool_2.x_Log_Collection

  5. Yup. Well, $9.95 specifically but close enough to $10.

    Also, this discount is good for up to 10 additional licenses (past the first one). Of either DrivePool or Scanner (or any combination of the two)

  6. Gestrella,

     

    It sounds like the file is being locked, and not released properly. I'm not 100% sure. 

    But what I do know is that we recently changed the file locking/caching mechanism, so that may be the issue.

    So if you could this:

    http://wiki.covecube.com/StableBit_DrivePool_2.x_Log_Collection

    This gets a low level log of the IO operations and should help figure out why this is happening.

    (Enable the setting described, duplicate the error, check for the "C:\ProgramData\StableBit DrivePool\Service\Logs\CoveFS" folder. If that exists, upload the entire "Service" folder in the box.net widget on the linked page).

  7. Also, if you don't mind the performance hit, you could disable the "Do not interfere with disk activity" option. Also, you may definitely want to disable the "Do not interfere with other disks on the same controller" option.

     

    You may take a performance hit for doing so, but it would make sure everything got scanned.

  8. Joe,

     

    There should be an option in Scanner to "wake for scan". Though, that may not work with Hibernate, depending.

     

    However, could you not use LightsOut to schedule the server to wake up for an extended period, to make sure scanner is run

     

    However, scheduling on a specific date (or maybe even adding a command line util to initiate a scan) is a good idea.

  9. DrivePool 2.x is defintely still in beta, and we've definitely had a few hiccups recently.  So if your data is critical, I wouldn't recommend using it.

     

    That said, we consider any data corruption issues extremely critical, and try to prevent those. As well as any other serious issues. We try to fix them as soon as possible, when they sneak out.

    As for a timeline, no there isn't one. Alex is working hard to get to that point, but we'd rather not create a timeline. Because things happen, and they're rarely actually met. We'd rather take our time and release a fully stable product, than rush it to make the timeline. Or disappoint people with repeatedly missed dates.

     

     

    But if you are willing to use a mostly stable product, and are willing to deal with an occasional issue, then by all means. 

    I use DrivePool 2.x in my production machine, with very few issues.

  10. I have already answered this for you. But so others can see it, and to make sure you do as well:

     

    Assuming the service is there (in services.msc), try resetting the settings for Scanner:

    http://wiki.covecube.com/StableBit_Scanner_Q4200749

    After doing that, reboot the server.

     

    If that doesn't help, then try this:

    http://wiki.covecube.com/StableBit_Scanner_Q8964978

    And after doing that, reboot, and then try installing the Add-In again.

     

    If those don't help, let us know right away

  11. Yeah, that video definitely looks great.

     

    Though there is one issue I have with it.... I use Server 2012 Essentials (transitioned to Standard... :P), but I exclusively access the server via the dashboard. I do have Advanced Admin Console installed, but I avoid using it. I prefer to be able to use the dashboard for everything. And for the most part, I can.  I've noticed that a few explorer "shell extensions" (such as how PoolHD UI works) don't play well with AAC/dashboard.  I'm wondering how it will deal with that.

  12. That's great news (so far)! Hopefully that holds true for the other 78% as well.

     

    Also, when you get a chance (when the backup completes), please update to build 320, as it fixes a lag issue that were accidentally introduced.

     

     

    But specifically, the changes in the 3xx build is the file locking and caching interaction. It should work better, faster and more efficiently. Which are things you should always strive for! :)

     

    Good luck!

  13. If you are able to get to the task manager open again, find the "DrivePool.Service.exe" file, and select the "create dump file" option. Once you've done that, upload it to us.

    Specifically, this:

    http://wiki.covecube.com/StableBit_DrivePool_Dashboard_Freeze

    It says dashboard, but do this for the service.exe. This dumps the memory used by the service, and we can take a look at that, to see what is going on.

     

    Also, there is this as well:

    http://wiki.covecube.com/StableBit_DrivePool_System_Freeze

     

     

    Once you've done that, give us a bit, and Alex (the developer) will take a look a them and try to see what is going on, and fix it if necessary. 

     

     

    Also, are you on the 1.3.2.7556 build (dashboard will report it as 1.3.7556)?

    If so, do this:

    http://wiki.covecube.com/StableBit_DrivePool_Q8964978

     

    And then install this version:

    http://dl.covecube.com/DrivePool/release/download/StableBit.DrivePool_1.3.1.7541_Release.wssx

  14. As for the pending reboot, that occasionally happens. Assuming that you've rebooted a couple of times already to try and clear this, then you need to do this:

     

    1. Open up Registry Editor (run "regedit)
    2. Find the key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager"
    3. Rename the "PendingFileRenameOperations" value to "PendingFileRenameOperations2"
    After that, try rebooting.

     

    As for the connector issue, I'm a WHS veteran, and I've seen all sorts of weird issues. Disabling IPv6 will sometimes fix this issue.

×
×
  • Create New...