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Scanner does not check file system health


I am running Scanner 2.5.2968 on Windows 7 64-bit. I have 3 hard drives. Two of the three have all of the sectors scanned followed by a file health scan without any issues. My third 2TB Western Digital Caviar Black drive passes the sector scanning portion, but the file health scan is never performed. I have verified the checkbox next to Check file system is checked. I have manually rechecked the drive twice, and the file health scan still shows as Unchecked.


Any ideas what is going on and how to fix the file health scan? Thanks.

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Could you update to the newest internal build, and see if the issue persists?




If it does, open the Scanner Settings section, and find the "Show advanced settings" check box. Check it and hit "OK". Then open the "Settings" button again, and select the new "Advanced Settings" box.

Find the "Chkdsk" entry in the list, click on it, and then select the "Verbose" option. Repeat this for "Scheduler" 


Then submit the logs to us (link to the location is in that Advanced Settings window.

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