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MisterCrease

Cloud Drive moved to another machine

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I've replaced my computer and moved Cloud Drive to my new laptop.

I am able to unlock my cloud drive storage using the decryption key, however, the disk does not display with a drive letter when I have done so.

In disk management, it shows as Healthy GPT Protective Partition and online. My only options in the right-click menu are to convert to a dynamic disk.

Unfortunately, I have no longer got access to my old laptop.

Can someone please help, I hope I've not lost all of my data?

Kind regards,

Chris

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3 hours ago, MisterCrease said:

I've replaced my computer and moved Cloud Drive to my new laptop.

I am able to unlock my cloud drive storage using the decryption key, however, the disk does not display with a drive letter when I have done so.

In disk management, it shows as Healthy GPT Protective Partition and online. My only options in the right-click menu are to convert to a dynamic disk.

Unfortunately, I have no longer got access to my old laptop.

Can someone please help, I hope I've not lost all of my data?

Kind regards,

Chris

It's not because it is marked as Offline? 

Did CloudDrive give a notice that it couldn't assign the drive letter?

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As mentioned the disk is marked as Healthy GPT Protective Partition and online.

CloudDrive doesn't give any notice that it couldn't assign a drive letter. It's only through looking in compmgmt.msc that I see this is the case.

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I think you've posted this as a ticket, as well. 

The "GPT  Protective Partition" is wrong. That should be "Primary Partition".   So, it is the wrong partition type, which indicates that the partition information may be corrupt. 

Running TestDisk or the like may be able to fix the issue, but it may not. 

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