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KingfisherUK

Licence Deactivation complication

Question

I'm running Windows Server 2016 with Essentials Role installed with both Scanner and DrivePool. Something has gone screwy with Essentials and I can no longer open or use the Dashboard so looks like I'll be rebuilding the OS.

No issue with DrivePool as it also installs the desktop application which allows me to manage the pool and deactivate the licence. However, since Scanner installed the Homeserver plugin for the dashboard, there is no desktop application to allow me to deactivate the licence.

Is it just a simple matter of re-installing the "normal" version of Scanner or will that cause more problems?

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3 answers to this question

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You should be able to do this: 
http://wiki.covecube.com/StableBit_Scanner_Q8964978

After doing that, install this version: 
http://dl.covecube.com/ScannerWindows/beta/download/StableBit.Scanner_2.5.2.3156_BETA.exe

This will install both the standalone UI, AND the dashboard tab. 

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