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Covecube Inc.
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    • Christopher (Drashna)

      Getting Help   11/07/17

      If you're experiencing problems with the software, the best way to get ahold of us is to head to https://stablebit.com/Contact, especially if this is a licensing issue.    Issues submitted there are checked first, and handled more aggressively. So, especially if the problem is urgent, please head over there first. 
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Entire drive deleted for no reason


All I done was detach the drive and it went through the usual process with no problems and then I clicked the refresh button and the drive is now gone. I've closed and reopened the program and reconnected to my google drive account and it still won't show up. Any idea what happened and can I get my drive back.

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Could you open a ticket here: https://stablebit.com/Contact


Also, could you run this:




Additionally, On the provider itself, there should be "StableBit CloudDrive\CloudPart-xxxxxxx\" and a folder with "metadata" there.  Could you grab the metadata file and attach it to the contact ticket?

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