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Covecube Inc.
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DrParis

BSOD in covefs_disk when verifier is enabled

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Ouch! BSOD while installing 2.0.0.265!

No share access, nothing running in the background, just doing the update by remote desktop and having one explorer opened on the pool.

I uploaded the memory dump.

 

Edit: now the DP install is bad. Impossible to uninstall, impossible to update. Here is the log from the installer (cannot we upload files to the forum?)

[11B4:11B8][2013-06-08T14:23:43]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: \\GOLGOTH\Outils\Server Resources\Tools\StableBit\StableBit.DrivePool_2.0.0.265_x64_BETA.exe, cmdline: '-burn.unelevated BurnPipe.{7E4311D7-B505-4EBD-BCC1-4DC6FF8E0E1A} {6DE7F554-71F4-4E8E-9D3F-7C36BACB8FD8} 4520'
[11B4:11B8][2013-06-08T14:23:43]i000: Initializing string variable 'InstallFolder' to value '[PlatformProgramFilesFolder]\StableBit\DrivePool'
[11B4:11B8][2013-06-08T14:23:43]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\StableBit_DrivePool_(64_bit)_20130608142343.log'
[11B4:11B8][2013-06-08T14:23:43]i000: Setting string variable 'WixBundleOriginalSource' to value '\\GOLGOTH\Outils\Server Resources\Tools\StableBit\StableBit.DrivePool_2.0.0.265_x64_BETA.exe'
[11B4:11B8][2013-06-08T14:23:44]i000: Setting string variable 'WixBundleName' to value 'StableBit DrivePool (64 bit)'
[11B4:11B8][2013-06-08T14:23:44]i100: Detect begin, 2 packages
[11B4:11B8][2013-06-08T14:23:44]i000: Setting string variable 'NETFRAMEWORK40CLIENT' to value '1'
[11B4:11B8][2013-06-08T14:23:44]i052: Condition 'NOT VersionNT64' evaluates to false.
[11B4:11B8][2013-06-08T14:23:44]i052: Condition 'VersionNT64' evaluates to true.
[11B4:11B8][2013-06-08T14:23:44]i000: Setting string variable 'PlatformProgramFilesFolder' to value 'C:\Program Files'
[11B4:11B8][2013-06-08T14:23:44]i000: Registry key not found. Key = 'SOFTWARE\StableBit\DrivePool'
[11B4:11B8][2013-06-08T14:23:44]i000: Setting version variable 'KmdfVersion' to value '1.11.9200.16384'
[11B4:11B8][2013-06-08T14:23:44]i000: Product not found: {1AB7D699-E19A-45E6-992C-2FB2DC1730C7}
[11B4:11B8][2013-06-08T14:23:44]i000: Setting version variable 'DrivePool1Version' to value '0.0.0.0'
[11B4:11B8][2013-06-08T14:23:44]i102: Detected related bundle: {e0faf431-d1db-4b00-ab2f-f6bd880f001b}, type: Upgrade, scope: PerMachine, version: 2.0.260.0, operation: MajorUpgrade
[11B4:11B8][2013-06-08T14:23:44]i052: Condition 'NETFRAMEWORK40CLIENT' evaluates to true.
[11B4:11B8][2013-06-08T14:23:44]i103: Detected related package: {43053F4F-87D0-4459-A600-03896AC6F486}, scope: PerMachine, version: 2.0.260.0, language: 1033 operation: MinorUpdate
[11B4:11B8][2013-06-08T14:23:44]i101: Detected package: NetFx40ClientWeb, state: Present, cached: None
[11B4:11B8][2013-06-08T14:23:44]i101: Detected package: DrivePoolApplication, state: Present, cached: Complete
[11B4:11B8][2013-06-08T14:23:44]i052: Condition '(VersionNT >= v6.0)' evaluates to true.
[11B4:11B8][2013-06-08T14:23:44]i052: Condition '(KmdfVersion >= v1.9)' evaluates to true.
[11B4:11B8][2013-06-08T14:23:44]i052: Condition 'DrivePool1Version = v0.0' evaluates to true.
[11B4:11B8][2013-06-08T14:23:44]i199: Detect complete, result: 0x0
[11B4:11B8][2013-06-08T14:23:46]i200: Plan begin, 2 packages, action: Install
[11B4:11B8][2013-06-08T14:23:46]w321: Skipping dependency registration on package with no dependency providers: NetFx40ClientWeb
[11B4:11B8][2013-06-08T14:23:46]i000: Setting string variable 'WixBundleLog_DrivePoolApplication' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\StableBit_DrivePool_(64_bit)_20130608142343_0_DrivePoolApplication.log'
[11B4:11B8][2013-06-08T14:23:46]i201: Planned package: NetFx40ClientWeb, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[11B4:11B8][2013-06-08T14:23:46]i201: Planned package: DrivePoolApplication, state: Present, default requested: Present, ba requested: Present, execute: MinorUpgrade, rollback: None, cache: No, uncache: No, dependency: Register
[11B4:11B8][2013-06-08T14:23:46]i207: Planned related bundle: {e0faf431-d1db-4b00-ab2f-f6bd880f001b}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None
[11B4:11B8][2013-06-08T14:23:46]i299: Plan complete, result: 0x0
[11B4:11B8][2013-06-08T14:23:46]i300: Apply begin
[11A8:11AC][2013-06-08T14:23:46]i360: Creating a system restore point.
[11A8:11AC][2013-06-08T14:23:46]i362: System restore disabled, system restore point not created.
[11A8:11AC][2013-06-08T14:23:46]i000: Caching bundle from: 'C:\Users\ADMINI~1\AppData\Local\Temp\{f5ded207-a61f-453d-befa-a062d2c0bc7d}\.be\StableBit.DrivePool_x64.exe' to: 'C:\ProgramData\Package Cache\{f5ded207-a61f-453d-befa-a062d2c0bc7d}\StableBit.DrivePool_x64.exe'
[11A8:11AC][2013-06-08T14:23:46]i320: Registering bundle dependency provider: {f5ded207-a61f-453d-befa-a062d2c0bc7d}, version: 2.0.265.0
[11A8:11C8][2013-06-08T14:23:46]i304: Verified existing payload: DrivePoolApplication at path: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.0.265\StableBit.DrivePool.msi.
[11A8:11AC][2013-06-08T14:23:46]i323: Registering package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, version: 2.0.265, package: DrivePoolApplication
[11A8:11AC][2013-06-08T14:23:46]i301: Applying execute package: DrivePoolApplication, action: MinorUpgrade, path: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.0.265\StableBit.DrivePool.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[11A8:11AC][2013-06-08T14:23:49]e000: Error 0x80070643: Failed to perform minor upgrade of MSI package.
[11A8:11AC][2013-06-08T14:23:49]e000: Error 0x80070643: Failed to execute MSI package.
[11B4:11B8][2013-06-08T14:23:49]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[11B4:11B8][2013-06-08T14:23:49]i319: Applied execute package: DrivePoolApplication, result: 0x80070643, restart: None
[11B4:11B8][2013-06-08T14:23:49]e000: Error 0x80070643: Failed to execute MSI package.
[11A8:11AC][2013-06-08T14:23:49]i329: Removed package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, package: DrivePoolApplication
[11A8:11AC][2013-06-08T14:23:49]i330: Removed bundle dependency provider: {f5ded207-a61f-453d-befa-a062d2c0bc7d}
[11A8:11AC][2013-06-08T14:23:49]i352: Removing cached bundle: {f5ded207-a61f-453d-befa-a062d2c0bc7d}, from path: C:\ProgramData\Package Cache\{f5ded207-a61f-453d-befa-a062d2c0bc7d}\
[11B4:11B8][2013-06-08T14:23:50]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

Edit 2: currently restoring my server from backup. Nothing worked, cannot uninstall DP, tried in safe mode and all the same the installer drop me. Tried renaming DP install folder, but when restarting the pool drive is still here. So many problems with this software... not sure to continue with it.

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DrParis,

 

I've split this post out of the previous topic. It has absolutely nothing to do with the srv2 crash.

 

This is a covefs_disk crash, and it only occurred because you had verified enabled (which most people do not).

 

I've instructed you to enable verified previously to troubleshoot the srv2 issue.

 

It is the job of verifier to perform extensive analysis on kernel driver code and crash your system at the first sign of trouble. This is what happened here. I will of course be examining this crash to determine if it was due to a bug in DrivePool or some other more general system instability.

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Edit: now the DP install is bad. Impossible to uninstall, impossible to update. Here is the log from the installer (cannot we upload files to the forum?)

 

Of course you can upload files to the forum (with a 2MB limit).

 

See:

 

Screenshot_1.png

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Hi Alex, did just found the option to attach a file, hidden in "More Reply Options" :/

Good to know for verifier, indeed I did not deactivate it as I am testing DP since a while now...

Anyway I restored my system (a little frustrated) to a point where I did not had even DP installed, then installed the 265.

For now seems ok.

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Just to follow up on this,

 

I've examined this crash in detail, and I will reiterate, this crash has only happened because you have verifier enabled. Everyone else who has upgraded (without verifier) is not experiencing this crash.

 

The problem is that covefs_disk.sys is leaking a few kilobytes of memory every time it's upgraded (and only when it's upgraded). It really is nothing to write home about. Of course it will be fixed in the next build.

 

More importantly, it has nothing to do with the srv2 crash, which should be fixed in the latest build (that is out now).

 

I like to be very precise in my BSOD analysis and don't like to speculate, and I don't like it when completely separate issues are grouped into one. It makes troubleshooting more difficult, I'm sure that you can understand.

 

I am always happy to provide more information on anything that I've said, or if you have any further issues please let me know.

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