Unable to start or restart or reinstall to fix

[WHS_Owner]

Hi,

 

Well, I had a problem last week and CloudDrive stopped working, so as I rebooted my WHS 2011 server and now Cloud drive wont play nice. If I try and start the Stablebit Cloudrive program it just says (for hours & hours) "Starting service"

 

Version 1.0.0.631_x64_Beta

The services are running (Notifications, Service, Native.exe & UI)

Rebooting the server doesn't make any difference, it still has the same problem.

 

Any ideas?

Thanks

 

 

 

 

 

 

[Christopher (Drashna)]

Could you get a memory dump of the CloudDrive.Service.exe process? 

http://wiki.covecube.com/StableBit_CloudDrive_Service_Memory_Dump

 

Also, could you grab the logs? 

http://wiki.covecube.com/StableBit_CloudDrive_Log_Collection

Just steps #7-9 (grabbing the files)

 

And could you open a ticket at https://stablebit.com/Contact

[WHS_Owner]

Could you get a memory dump of the CloudDrive.Service.exe process? 

http://wiki.covecube.com/StableBit_CloudDrive_Service_Memory_Dump

 

Also, could you grab the logs? 

http://wiki.covecube.com/StableBit_CloudDrive_Log_Collection

Just steps #7-9 (grabbing the files)

 

And could you open a ticket at https://stablebit.com/Contact

 

Ok, just done that. Thanks :-)

[WHS_Owner]

Hi - just wanted to make sure you'd received my ticket and files as I've not heard anything. 

 

Thanks :-)

[Christopher (Drashna)]

Sorry for the delay, just responded to the ticket.

 

And thanks for grabbing the files.