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Posts posted by Viktor

  1. Check the Autostart tab of the Task-Manager. It should have an activated entry “StableBit DrivePool Notifications”.

    If its status is deactivated, then you need to toggle it to activated.

    If the entry is completely missing, you should repair the DrivePool installation or reinstall.

    If the entry is there and active, but no process is running, then something is preventing it from running, most likely a virus protection software, or it’s crashing for some other reason. In that case you maybe find some details in the event logs or the virus protection logs.

  2. I saw the same issue quite frequently in the past (not only Google Drive but OneDrive too). I had to press the Retry button several times, before the affected drives got finally mounted. 
    But things improved with recent beta builds (currently using BETA). Maybe you give it a try.

  3. The root folder is called "StableBit CloudDrive". If you only renamed that folder, just give it that default name again.
    The entire (Google Drive) StableBit folder structure looks like this:
    \StableBit CloudDrive\CloudPart-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx\xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx-CONTENT(-ATTACHMENT,-METADATA)
    The "xxxx..." string is a placeholder for the global unique id in hex code (e.g. abcdef01-abc1-def2-1234-12345abcd67f).
    All files inside the folders on Google Drive have that id in their name and you will find it also in the cache folder's name on your local machine (e.g. \CloudPart-abcdef01-abc1-def2-1234-12345abcd67f).


  4. It looks like that the “pinning issue” is caused by the prefetcher. I turned off prefetching on the Google drives and did not see any pinning data process since then. Furthermore, by disabling the prefetching I also got rid of frequent IO errors and timeout warnings (not one red error or yellow warning message for two days now).

    I’m using version BETA.

  5. On ‎16‎.‎04‎.‎2018 at 10:26 PM, Christopher (Drashna) said:

    Well, this may make sense.  If it's reading the files/folders, ... that's CPU intensive work, so it can cause that to occur.

    But the question is: Why is it’s reducing the amount of pinned data and then running through the pinning process so frequently? It happens only with Google drives and freezes the computer several times a day - very annoying!

  6. That’s exactly what I see too with Google drives – frequent “pinning data” phases with extreme CPU loads. Unclear, why pinning needs to be performed at all. Neither directories nor metadata are being changed on any drive. One drive is only downloading (being scanned for Crashplan backup). The pinned data volume suddenly gets reduced by a certain amount (e.g. 200 MB), what then triggers such a pinning phase and lets the entire system freeze almost completely for a couple of minutes – that happens multiple times a day.

  7. As far as I understand, is a CloudDrive cache folder a placeholder for the entire filesystem in the cloud. It contains the total number of chunk files, each showing the same "virtual" size (e.g. 100 GB), but only a few are partially filled with cached data (real size). Only the real sizes count for the total disc space usage (see the attached TreeSize example). I have cache folders with more than 100 TB total size on a 500 GB SSD and never ran out of space so far. 

    I’m wondering, why TreeSize doesn’t give you a hint, where the space is actually taken. Did you run it as Administrator and check normally hidden places like the System Volume Information folder? Is the C drive free from errors? And can you exclude a malware effect?


  8. If it’s not the cache folders, you should try to find out, which other folders and files are increasingly taking the disc space. I’d recommend using the freeware tool “TreeSize Free” to identify them.

    One place other than the cache, which CloudDrive occasionally writes temporary files into, I know about, is the folder %PROGRAMFILES%\StableBit\CloudDrive\Data\ReadModifyWriteRecovery. But most of the time this folder should be empty.

  9. Not sure, if everyone talks about the same issue. At least in my experience is this “not authorized” message (see attached) a false alarm and does not really impact the drive.  

    Whenever I see it, the affected drive is still connected and accessible, but always has been inactive for a while (nothing to up- or download). As soon as the drive becomes active again (copy a file to it or just browse through a folder), the red message disappears automatically - no need to click on “Reauthorize…”.

    So – at least in my case – the drive does not really lose its authorization. In the first couple of occurrences I also clicked the “Reauthorize…” link to get rid of the message (superfluosly). During my investigations I also noticed new StableBit CloudDrive entries with increasing numbers being added to the third-party apps list in the Google Account, what might be the effect of reauthorizing an already validly authorized app.

    Screenshot (2).png

  10. Which DP version have you installed?

    I have been struggling with that Windows Defender Update issue (during my attempts to fix it, I even went through a Windows 10 in-place upgrade), before I fortunately found this thread talking about a connection to Drive Pool and where Chris announced version as a fix:

    I was happy that installing this version actually fixed it (meanwhile I’m using

  11. Could it be that this “not authorized” error message has to do with some idle timeout?

    I got this message for a drive that was idle for some hours (no up- or download). After copying a couple of files to it, it became active (started to send and receive data) and the (red) error message disappeared – without having it reauthorized.


  12. :o I recently updated CD on one of my PCs to Beta too and a quick test reproduced that issue!

    The same encrypted cloud drive cannot be attached on that machine with the right key, while it’s decrypted and attached without problems on another PC with CD Beta.

  13. I think, it should be possible to identify the drive, which the key in the PDF belongs to, by comparing the creation date written into the key PDF file with the “CreatedTimeUtc†entry in the corresponding METADATA file on the cloud storage. These two timestamps should be very close (after having the PDF date converted to UTC time zone) with just a few seconds difference (because the key PDF is created a bit before the actual drive creation is launched).


  14. I’m also affected from CrashPlan’s shutdown of their consumer service (using their family plan since 6 years). But I don’t consider using CloudDrive for an alternative backup solution.


    I use CD (together with DP) for what I think it is intended to be used, as a perfect solution to securely store data in the cloud but in a way that I still can directly access them.


    Sure could a cloud drive or a pool be used as a destination by any (local) backup solution, but I guess that might have a negative performance impact, especially if the backup solution should do things like versioning or deduplication and needs to go through the CD/PD software layers in order to get the backup into the cloud.


    Therefore I’m evaluating backup solutions that are designed to target cloud storages “directly†(e.g. Duplicati, CloudBacko, MultiCloudBackup or Arq Backup). Another good CrashPlan alternative might be Idrive. They currently have a great offer for CrashPlan users (I will probably take it).

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