Drives not fully recognized on Home Server SMART 2013

[wayner]

I am using WHS2011 and Home Server SMART 2013 Ver 3.1.10.22.

 

My system has five phyiscal hard drives.  Three of them look OK.  But two drives have a blue question mark rather than a green check mark by the drive in the Server Disk Health tab.

 

One of the drives is a brand new WD 3TB Red drive - it is an internal drive connected via SATA.  I just installed this drive two days ago.  The tests seem to run fine on this drive and everything is healthy. Is there any reason why I don't get a green check?  It also doesn't display the temp in the table although the temp is shown down below in the status line.

 

The other drive is a Seagate 1.5TB that is several years old that is an external drive connected via eSATA to a PCI card with an eSATA connector.  Is the fact that this is an external drive why there is a blue question mark or does that matter when you are using an eSATA connection?  This drive does have some performance issues.  It also does not display a temp in the table but does in the status line.

[Christopher (Drashna)]

To make sure, this is Home Server SMART and not StableBit Scanner that you're talking about, correct?

 

If so, then this is the wrong site, as we don't own or develop for Home Server SMART.

 

Though, to answer your question, it's probably because Home Server SMART doesn't have the correct SMART data interpretation for the WD Red drives. IIRC, WD changed a few things in the SMART data.

 

 

 

 

And this is the site that you would want for Home Server SMART:
http://dojonorthsoftware.net/HomeServerSMART.html#all

and their forum: http://dojonorthsoftware.net/forum/