AMCross Posted January 3, 2014 Posted January 3, 2014 should I have free space and status showing anything or should they be blank see to have got myself in a panic over this :-) running latest beta of drivepool and scanner Tardas-Zib 1 Quote
0 AMCross Posted January 3, 2014 Author Posted January 3, 2014 just noticed when I try to change users access to folders I get an error that cannot changed the properties of the folder as the folders is currently being moved tried the reboot same error Quote
0 Christopher (Drashna) Posted January 4, 2014 Posted January 4, 2014 That's definitely not supposed to be that way. But could you go to the DrivePool tab real quick, and check the letter assigned to the pool? If that matches, make sure there are no "missing" disks here. Quote
0 AMCross Posted January 4, 2014 Author Posted January 4, 2014 drivepool tab showing pool assigned z 13.6tb wd 250 gb system drive 5 x wd red 3tb drives in pool Z wd 250gb drive for system backup all showing as healthy on scanner and non missing Quote
0 Christopher (Drashna) Posted January 4, 2014 Posted January 4, 2014 Okay, I'm pretty sure this is a WHS issue, but still... http://wiki.covecube.com/StableBit_DrivePool_2.x_Log_Collection Don't enable Tracing, just upload the logs. Also, could you find, "send to->compressed folder", the "C:\ProgramData\Microsoft\Windows Server\Logs" folder? Upload the logs to the same place as the Stablebit Logs (the link above has a Box.com upload widget), just reference this thread in the comments. Quote
0 AMCross Posted January 4, 2014 Author Posted January 4, 2014 good morning both log file compressed and uploaded as requested above thanks again Quote
0 AMCross Posted January 6, 2014 Author Posted January 6, 2014 drashna should I attempt a whs 2011 reinstall ? thanks Quote
0 Christopher (Drashna) Posted January 7, 2014 Posted January 7, 2014 Unfortunately, given some of those logs, I think it may be the best coarse of action. There looks to be a lot wrong, but I'm not sure. Also, to make sure, the pool is on Z:\, and you can browse that on the server, right? Quote
0 AMCross Posted January 8, 2014 Author Posted January 8, 2014 i can rdp into server go into mycomputer and access drivepool z with no issues I can browse folders using the dashboard as well just have an issue when I try to add new pc's and then change folder permissions and also it shows unknown in tab as per first screenshot just added new server folder called roku shows its on G:\ServerFolder\roku and has 2077gb free space but when I try to move folder to z it does not give me that option just e f g or h:\serverfolder\roku Quote
0 Christopher (Drashna) Posted January 8, 2014 Posted January 8, 2014 So it does this when it changes the permissions? If so, does restarting the "Windows Server Storage Service" fix the issue? Quote
0 AMCross Posted January 8, 2014 Author Posted January 8, 2014 restarted the server storage service and still the same so looks like a reinstall this weekend :-( Quote
0 Christopher (Drashna) Posted January 9, 2014 Posted January 9, 2014 Okay, that is a very odd issue. And before you reinstall (hopefully), does the same issue happen outside of the Pool?If it does, then this is something you may want to "bug" with Microsoft (https://connect.microsoft.com/SBS/) Quote
0 AMCross Posted January 9, 2014 Author Posted January 9, 2014 just tried a test folder on drive D(not pooled) it moves ok just drivepool Z appears to have the issue just downloaded the latest beta as well also just changed its permissions for users from read only to read/write with no issues using the non pooled folder seems to be drivepool Z related Quote
0 Christopher (Drashna) Posted January 10, 2014 Posted January 10, 2014 That is very odd. Could you make sure that the "SYSTEM" account has full control on the pool then? Quote
0 AMCross Posted January 10, 2014 Author Posted January 10, 2014 yes has full control on pool z it was working ok just noticed the unknown space just before xmas Quote
0 Christopher (Drashna) Posted January 10, 2014 Posted January 10, 2014 Okay, so the Pool drive is definitely the only one not showing up right. And the SYSTEM account has full access on the pool. I'm assuming if you check the Pool's size in Explorer (My Computer), that it reports the capacity, and correctly? Then, I'm not sure why it would be doing that. But could you get a memory dump of the dashboard? http://wiki.covecube.com/StableBit_DrivePool_Dashboard_Freeze And after doing that, could you completely uninstall DrivePool, and reinstall it? http://wiki.covecube.com/StableBit_DrivePool_Q8964978 This will reset the settings, and require you to reactivate. However, your pooled data will remain intact, as will the duplication status. After doing this, if the problem is still there, let us know. Quote
0 AMCross Posted January 10, 2014 Author Posted January 10, 2014 carried out the above and its made things worse lost all my folders like blu ray or Disney dvd carried out the wss troubleshooter and now at a loss help :-) Quote
0 Christopher (Drashna) Posted January 11, 2014 Posted January 11, 2014 AMCross, Worst case, the files should definitely still be on the pool. You can do the normal "sharing). Just set the share permissions to "Everyone" and full control for that. This will default to the NTFS permissions for access. Which is what WHS does anyways. Quote
0 AMCross Posted January 11, 2014 Author Posted January 11, 2014 well I have started a reinstall as even though all my folders were missing after doing a wss troubleshooting reset permissions I still had the free space as unknown wish me luck :-) Quote
0 AMCross Posted January 11, 2014 Author Posted January 11, 2014 (edited) ok did a full reinstall seemed to be ok had free space issue fixed installed scanner and drivepool ran wss troubleshooter and reset drive shares worked to a degree and moved all standard whs shares to drivepool z non of my custom shares as first photo were showing on dashboard under server folders done a reboot and hey presto back to free space error and not able to change folder locations of standard whs shares pictures etc now with the added bonus of no custom shares all my drives are scanning fine with no smart errors shall I open a ticket ? ps if I go into mycomputer drive pool Z and server folders can see all my folders fine Edited January 11, 2014 by AMCross Quote
0 Christopher (Drashna) Posted January 11, 2014 Posted January 11, 2014 Okay, this does some to be a very, very weird interaction between DrivePool and WHS. Have you run the WSS Troubleshooter to "reset permissions on the pool" yet? If not, do that and see if it helps: http://wiki.covecube.com/StableBit_DrivePool_Utilities If it doesn't, could you head to http://stablebit.com/Contact and open a ticket there? Also, could you enable tracing on the server, let it run for a while and then upload the logs? http://wiki.covecube.com/StableBit_DrivePool_Log_Collection And then get a dump of the Dashboard, DrivePool.Service.exe, http://wiki.covecube.com/StableBit_DrivePool_Dashboard_Freeze And of the full system, just in case? http://wiki.covecube.com/StableBit_DrivePool_System_Freeze Quote
0 AMCross Posted January 11, 2014 Author Posted January 11, 2014 hi again I have run the permissions part of wss troubleshooter and that's how some shares have moved BUT only the original whs 2011 folders ok will carry out the above on sunday thanks again Quote
0 Christopher (Drashna) Posted January 11, 2014 Posted January 11, 2014 Huh? I'm not sure what you mean by that? And just FYI, the "reset permissions" option sets the NTFS permissions back to a "stock" or "newly formatted" state. These should ensure that there are NO issues with the permissions. Also, aside from the OS, and the StableBit products, is anything else installed on the system? Quote
0 AMCross Posted January 11, 2014 Author Posted January 11, 2014 clean install first installed scanner and then drivepool nothing else installed Quote
0 Christopher (Drashna) Posted January 12, 2014 Posted January 12, 2014 Okay, that's what i thought, but I wanted to be sure. Could you grab the information from above and upload it? Just make sure you include the link to this thread there. http://community.covecube.com/index.php?/topic/388-is-this-screen-shot-showing-an-error/page-2&do=findComment&comment=2426 Quote
0 AMCross Posted January 12, 2014 Author Posted January 12, 2014 done the above and linked to this page strange thing is all my household pc (5 in total) I can goto mycomputer/network/servername and view all folders that are missing from dashboard etc and also checked folders for content and it appears to be fine so totally confused now lets see what alex says he might want to rdp into my system Quote
Question
AMCross
should I have free space and status showing anything
or should they be blank
see to have got myself in a panic over this :-)
running latest beta of drivepool and scanner
28 answers to this question
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