Update to Fall Creators update x64 win 10 all pools gone!

[Digitalink2008]

OS: Windows 10 x64 v1709 (Fall Creator's Update) build 16299.19

Drive Pool Version: 2.1.1.561

 

After updating to the fall creators update all my pools are missing. I've restarted the PC 5 times. No luck. I've attempted to install Drive Pool v2.2.0.852. It fails to install. I've restarted the drive pool service numerous times. It doesn't fix the issue.

 

I'm stumped. Please help.

D

[Christopher (Drashna)]

Uninstall the software, reboot, reinstall the software.

 

This should fix the issue.

[Digitalink2008]

Uninstall the software, reboot, reinstall the software.

 

This should fix the issue.

Can do. Should I re-install the current version or go with v2.2.0.852? Also, should I take any steps to back up the configuration of the pooled drives?

[Digitalink2008]

Thank you Drashna. That did the trick. I'm back online.

[Christopher (Drashna)]

I'm glad to hear it! 

 

And yeah, the problem is that the CU and FCU update somehow "break" the driver for the pool.  In place upgrading appears to not correct this issue, but a "fresh install" does. 

 

And worse .... is that we've not been able to reproduce the issue, nor isolate the cause.