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    • Christopher (Drashna)

      Getting Help   11/07/17

      If you're experiencing problems with the software, the best way to get ahold of us is to head to https://stablebit.com/Contact, especially if this is a licensing issue.    Issues submitted there are checked first, and handled more aggressively. So, especially if the problem is urgent, please head over there first. 
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Best practices to shut down before rebooting?


Having a bit of a struggle with my PC at the moment with getting it to shut down cleanly and reboot,among other quirky issues that are getting a bit ridiculous.


I might have to move my clouddrive to a headless PC or VM in the future, but it's probably necessary just to stop having a recurring 200gb+ upload of cache after mount recovery every time the PC reboots (or crashes/halts) because the PC hasn't shutdown properly.


In general, should I detach drives before a shutdown, and would this prevent the recovery process having to re-upload the cache files (especially nasty when it's 100gb) ?


or, should i leave drives unmounted, or in a read-only state so they don't require reuploading of the cache ? what's the best practise here.

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I too have issues with the latest version,, when shutting down, so I try to detach the drives before rebooting.  Sometimes I get an error invalid function, other times, the drive will detach, but the drive letter will still exist


[Window Title] Location is not available

[Content]L:\ is not accessible.
Access is denied.
In Disk Manager, the disk will have a red X next to it and indicate "Unreadable".   Is this normal?

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