unable to get back security on a file

[saitoh183]

 

I had corruption on a db and when i tried to restore, it kept failing. I then checked the security on the restore db and saw the above. Sometimes this happens on other files and i just wait awhile and the security comes back on its own but that doesnt seem to be the case this time.

[Christopher (Drashna)]

Okay, then this may not be directly related to StableBit DrivePool. then. 

 

Either way, are you able to reliably reproduce the issue, or does it happen seemingly randomly? 

 

Also, does this happen when deleting folders? Or otherwise cleaning up stuff on the disk? 

 

Also, does this only happen on the drives in on the Syba controller? 

 

Also, it may be a good idea to test the internal beta build, as there are a number of fixes that may address this (such as the folder deletion). 

http://dl.covecube.com/DrivePoolWindows/beta/download/StableBit.DrivePool_2.2.0.742_x64_BETA.exe

[Christopher (Drashna)]

What version of StableBit DrivePool are you using? 

 

And could you enable file system logging, and then check the permissions on the file, stop logging and upload the logs? 

http://wiki.covecube.com/StableBit_DrivePool_2.x_Log_Collection

 

This may catch the issue "in flight" so we can see what is going on here. 

 

 

Also, are you able to access the permissions on the file on the underlying disk? 

[saitoh183]

The actual disk is the same as the screenshot i post

 

DP ver: 2.1.1.561

 

Service folder : https://drive.google.com/open?id=0B-nxnSB-4zQ4eF9MNllCclNuMVk

[Christopher (Drashna)]

Wait, so the underlying disk is doing this, as well? 

 

As in, in the "PoolPart.xxxx" folder on the drive? 

[saitoh183]

Yes

[saitoh183]

Okay, then this may not be directly related to StableBit DrivePool. then.

 

Either way, are you able to reliably reproduce the issue, or does it happen seemingly randomly?

 

Also, does this happen when deleting folders? Or otherwise cleaning up stuff on the disk?

 

Also, does this only happen on the drives in on the Syba controller?

 

Also, it may be a good idea to test the internal beta build, as there are a number of fixes that may address this (such as the folder deletion).

http://dl.covecube.com/DrivePoolWindows/beta/download/StableBit.DrivePool_2.2.0.742_x64_BETA.exe

It does happen randomly but then it comes back on its own but not this time. It always happens on files and i havent noticed if it happens on a drive connected to the Syba controller. I often notice the problem when I'm moving stuff around and I get a error.

[Christopher (Drashna)]

Ah, okay.  There are a couple of deletion/renaming issues.  Both are fixed in the Public beta build (2.2.0.651), if you want to use that instead.  

 

The specific issues are: 

* [D] [issue #16674] When renaming a file, if the target of a rename is another folder, then issue delete / create 

                     notifications, not rename old / rename new.

* [D] [issue #13443] When a folder delete fails because of files in one pool part folder, roll back the delete on 

                     any other pool parts.

 

 

 

One of these could absolutely cause this sort of issue (especially the second one). 

[saitoh183]

Will it fix the issue I'm having or is my file stuck like this?

[Christopher (Drashna)]

If it's the issue that I think it is (eg, the second one), then rebooting the system (or even taking the disk offline and then back online) will fix the issue.  

 

If it is this issue, it's a ... weird issue with how Windows and NTFS handles deleting files. And it gets in this kind of "stuck" state. 

 

Also, upgrading the software would prevent it from happening in the future. 

[saitoh183]

If it's the issue that I think it is (eg, the second one), then rebooting the system (or even taking the disk offline and then back online) will fix the issue.  

 

If it is this issue, it's a ... weird issue with how Windows and NTFS handles deleting files. And it gets in this kind of "stuck" state. 

 

Also, upgrading the software would prevent it from happening in the future. 

 

reboot and update fixed the issue with the file.

 

Thanks !

[Christopher (Drashna)]

Glad to hear it.  And if that's the case, then it's definitely one of the two listed issues (and probably the delete one, as that's what it sounds like). 

 

Sounds like we really do need to get a new stable release out soon.....