Clicking Start Check makes UI Not Responding

[britcowboy 2]

Hi,

 

I'm using the trial of Scanner. I've just put it on my new NAS i'm building, and when I click on Start Check, for about a minute the UI hangs and the window becomes "Not Responding" after a minute of so it wakes up and shows the progress of the scan. I'm guessing this isn't standard behaviour?

[CyberSkulls 11]

I've noticed similar behavior with a large amount of disks. From working with Chris, improvements have been made to Scanner in the new betas to address some of this.

 

Again, this is assuming your talking about a large number of disks. If your only connecting a couple, then better wait for someone else to respond as this may be an unrelated issue.

 

 

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[britcowboy 2]

I have 6 disks, so probably the reason! Do you know when a fix is due?

[CyberSkulls 11]

I was meaning more like 20+. I started seeing slow down around 25-30 drives but the betas improved that.

 

I wouldn't think you would have any issues at all with 6 disks.

 

This may sound really stupid but by chance are those 6 disks spun down/asleep when this happens? I could see it hanging while the disks spin up.

 

Is the disks are all spun up and it's still hanging, I would shoot an email to support as this is defiantly not normal.

 

 

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[Christopher (Drashna) 623]

Could you try this version?

http://dl.covecube.com/ScannerWindows/beta/download/StableBit.Scanner_2.5.2.3124_BETA.exe

 

Otherwise, could you run the StableBit Troubleshooter after this has happened, and set the "what to collect" to "All"?

http://dl.covecube.com/Troubleshooter/StableBit.Troubleshooter.exe