Bazzu85 Posted December 19, 2023 Share Posted December 19, 2023 Hi, today I had to do a fresh install of windows. Fortunately I have a nightly backup and I could restore the data folder (I had not unlinked the app before the refresh) During the operations I saw that the license was not linked to stable bit cloud. The question now is: next time I do a reset, install the apps, link to cloud. The license is automatically assigned to the new device? Or I have to manually deactivate every time? Quote Link to comment Share on other sites More sharing options...
Shane Posted December 20, 2023 Share Posted December 20, 2023 Licenses linked to stablebit cloud can be reassigned via the cloud portal without needing to deactivate a stablebit app manually (e.g. before a windows reinstall). Otherwise you need to manually deactivate the app first or - e.g. if windows falls over and can't get up - you may need to contact stablebit support to have them release the license. Quote Link to comment Share on other sites More sharing options...
Bazzu85 Posted December 20, 2023 Author Share Posted December 20, 2023 13 hours ago, Shane said: Licenses linked to stablebit cloud can be reassigned via the cloud portal without needing to deactivate a stablebit app manually (e.g. before a windows reinstall). Otherwise you need to manually deactivate the app first or - e.g. if windows falls over and can't get up - you may need to contact stablebit support to have them release the license. the second scenario is if the license is not yet linked to cloud? Quote Link to comment Share on other sites More sharing options...
Shane Posted December 20, 2023 Share Posted December 20, 2023 Correct, at least based on my own past experiences. Quote Link to comment Share on other sites More sharing options...
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