Background service failed to start.

[PossumsDad]

I've been running Drivepool and Scanner for several months & have had zero problems with either of them.

 

I purchased 2 backplanes & installed them today. They are Rosewill 3 x 5.25-Inch to 4 x 3.5-Inch Hot-swap SATAIII/SAS Hard Disk Drive Cage - Black (RSV-SATA-Cage-34).

 

Scanner sees the drives just fine. In windows explorer I see the pool just fine. If I try and open Drivepool I get - The background service failed to start, try to restart the computer.

 

I have restarted several times, I have even shut down the computer and I still have this error.

 

I am running Windows 8.1 64bit with 8 gig of ram.

 

Any help would be appreciated.

 

Phil

[PossumsDad]

I fixed it. I manually stopped the service and then started it. Then drivepool came up & was able to access all drives.

[Christopher (Drashna)]

Could you grab the error reports?

http://wiki.covecube.com/StableBit_DrivePool_2.x_Error_Reports

 

Other open a ticket, and we'll take a look at the issue that was causing this.