hsehestedt Posted January 5 Share Posted January 5 I just purchased two licenses to CloudDrive a few days ago. I installed the product on only one system initially. Today I reinstalled Windows on that system, but I neglected to first disable the license on that system. After reinstalling Windows, I installed cloud drive again and activated it. Apparently, this installed my second license. I am now attempting to install on my laptop (this would be my second machine), however, it won't allow me to activate this copy. Is there some way that I can deactivate one of my licenses so that the second installation can be successfully activated? Many products have some sort of self-help online to allow deactivating licenses, but I see nothing like that here. Quote Link to comment Share on other sites More sharing options...
Christopher (Drashna) Posted January 6 Share Posted January 6 please head to https://stablebit.com/contact and open a ticket there, if you haven't already. We don't handle licensing issues on the forum, due to generally needing sensitive information. Quote Link to comment Share on other sites More sharing options...
hsehestedt Posted January 8 Author Share Posted January 8 Thanks. I did that and they got me squared aqay. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
Christopher (Drashna) Posted January 11 Share Posted January 11 welcome, and glad to hear it! Quote Link to comment Share on other sites More sharing options...
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