hsehestedt

Unfortunately, I had tried this, but it did not work. I don't know what criteria it uses to determine that the balance is not 100%. Let's say that it looks at tenths of a percentage. The problem is that my files are so small, that it sees the balance as still being 100%. I feel like a little explanation is in order here. My tool pool is rather large, I believe it is currently on the order of 36TB. I use that size because I do in fact have a lot of very large files. However, I do a lot of work with very small batch files and documents. Some of these can very small, on the order of a few KB, but nonetheless they are the result of a lot of intensive research and testing, so I want these files on the array, and I want them protected. Likewise, I generate a lot of documentation in Word. These documents start life as a group of individual small docs that will eventually be combined into a larger document. But even an 80-page document many only be a couple of MB. However, in the meantime, they are very small. Let's make the assumption that the balancing sees an out of balance condition at 99.9% (this is just a guess on my part). That would mean that 0.1% would still be equivalent to 3.6GB that would have to change. At that point I could manually set the threshold to 1GB instead, but you can fit a whole lot of Word docs and batch files into 1GB. I should note at this point that I have raised this issue with support, and they are kindly looking into the matter with development. But I sincerely appreciate your response.

I have an issue with balancing from an SSD for which I first need to explain my configuration. The notes for the SSD optimizer stated that if you are performing duplication, you would need to have multiple SSDs. I understand why this would be the case. I had inquired here on the forum whether I could simply partition my SSD into multiple partitions to satisfy this need but found that this is not the case. It was suggested that I could create 2 levels of pools to work around this. As a result, this is how I ended up configuring my system: I have one drive pool that has the drive letter Y: which consists of five 8TB disks. Several of my folders are configured with a 3x duplication. I then have a second pool that consists of my SSD and drive Y:. This pool has the drive letter Z:. I have my balancing rules set to rebalance immediately (for now, for testing). As a test, I drop a good-sized stack of files onto the SSD. This works great. The files get moved off of the SSD to my Y: drive where the 3x duplication is correctly applied. However, here is my problem: One of these folders contains many small files that contain important information that I want duplicated. Because I am using this dual tier of pools, my first pool that contains the SSD and the other pool has no duplication configured. The duplication happens at the second level. As a result, it only moves files off of the SSD when the balancing rule thresholds have been met. The minimum amount of changed data that can be set for the threshold seems to be 1GB. However, as I noted, the one folder has many very small files. As a result, this trigger of 1GB is not reached leaving these files stuck on the SSD and thus not duplicated. My question: Is this simply a limitation of my configuration or is there some way that I can force the data to be moved off of the SSD without having to wait for a 1GB threshold to be reached?

Love it, clever idea. Thanks for taking the time to respond. If I may just ask one more question: I sent a request to support already, but out of curiosity, do you know offhand if there is a self-help portal where I can reset license keys for DrivePool? I have 3 licenses but was not aware before I decommissioned 2 systems that I need to actively deactivate them. As a result, I show all 3 to be activated at this time.

The notes for the SSD optimizer on your web site include the following statement: If you are using duplicated files, then you should specify multiple SDD disks or else the system will fall back to an Archive disk for one or more of the file parts. I'm having difficulty understanding what this means. I'll take a stab at this, and I would appreciate it if you could tell me if I am getting this right... My guess is that this is saying that if I have duplication enabled and I then drop files onto an SSD, DrivePool will try to duplicate those files before it moves then off of the SSD resulting in the duplication occurring to a non-SSD disk. Is my understanding of this correct? If I have that correct, would dividing an SSD into two logical drives so that it has two separate drive letters satisfy the requirement to have more than one SSD? Is there no option to tell DrivePool to not duplicate the file until they have been moved to the non SSD storage? Thanks for helping me to understand this.

Thanks. I did that and they got me squared aqay. Thanks for your help.

I just purchased two licenses to CloudDrive a few days ago. I installed the product on only one system initially. Today I reinstalled Windows on that system, but I neglected to first disable the license on that system. After reinstalling Windows, I installed cloud drive again and activated it. Apparently, this installed my second license. I am now attempting to install on my laptop (this would be my second machine), however, it won't allow me to activate this copy. Is there some way that I can deactivate one of my licenses so that the second installation can be successfully activated? Many products have some sort of self-help online to allow deactivating licenses, but I see nothing like that here.

Since this is a release candidate, I'm going under the assumption that it should be pretty stable. I'm just wondering if there is any approximate timeframe for official release. I'm about to install for the first time and if it's going to be a while until release I may just stick with the latest release for now, but if we're close to release I'll jump in with the RC. Any possibility of commenting on an approximate release timeframe?