lincense transfer troubles

[pjakesson 1]

Hello,

 

I have cloned my old WHS to new hardware and trying to transfer my license.

 

I deactivated on the old hardware, and the clicked "Start license transfer..."

 

License transfer seems to be OK:

 

 

 

But still it doesn't seem to be activated:

 

 

 

Same goes for StableBit Scanner.

 

I've tried to reboot.

 

How do transfer my license successfully?

 

Thanks in advance

 

Per

 

Edit: Sorry wrong forum, but the same problem for Scanner, so I guess it's relevant anyway.

[Christopher (Drashna) 595]

Could you grab the error reports from the system?

http://wiki.covecube.com/StableBit_DrivePool_Error_Reports

 

And then reset the settings?

http://wiki.covecube.com/StableBit_DrivePool_Q2299585

 

 

And the same for Scanner:

http://wiki.covecube.com/StableBit_Scanner_for_WSS_Error_Reports

 

 

http://wiki.covecube.com/StableBit_Scanner_Q4200749

[pjakesson 1]

Ok, I followed your steps but still the same, but now my license key

is not pre-entered (guess they are in the settings).

 

I have uploaded the error logs.

 

regards

 

Per

[pjakesson 1]

Sorry false alarm, now it works after I re-entered my license,

both Scanner and DriverPool.

 

regards

 

Per

[Christopher (Drashna) 595]

Well, I'm glad to hear that.

However, I've flagged the files, so we can look into the cause and see about preventing it from happening in the future.