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Background Service not starting after upgrade



I upgraded today to the latest version - from an older version that was working great.  Since upgrading, the background service appears to no longer be starting.  I have tried removing the addon, rebooting, and reinstalling the addon, followed by another reboot by I get the same issue.


If I manually start the ScannerService.exe found in "C:\Program Files (x86)\StableBit\Scanner" I get a command prompt window with the scanner running and eventually I get information like before in the Dashboard.  However, after this manual start, it takes at least 5-10 minutes before information appears.


What information can I provide to assist with debugging this issue?  Other than the upgrade from, nothing else has changed.

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I have already answered this for you. But so others can see it, and to make sure you do as well:


Assuming the service is there (in services.msc), try resetting the settings for Scanner:


After doing that, reboot the server.


If that doesn't help, then try this:


And after doing that, reboot, and then try installing the Add-In again.


If those don't help, let us know right away

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