pauluea Posted July 8, 2014 Share Posted July 8, 2014 Hello, I am running StableBit Scanner and DrivePool in a windows 7 machine and as of today when I restarted the machine neither the service for scanner or drivepool will start. I've tried restarting again but same problem. Not really sure what to do! Any help appreciated. Paul Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 9, 2014 Share Posted July 9, 2014 Could you get the Error Reports from both products? http://wiki.covecube.com/StableBit_DrivePool_2.x_Error_Reports http://wiki.covecube.com/StableBit_Scanner_for_Windows_Error_Reports And could you verify in the task manager (taskmgr.exe) that both "DrivePool.Service.exe" and "Scanner.Service.exe" are not actually running? If they are indeed running, then please get memory dumps of these processes: http://wiki.covecube.com/StableBit_DrivePool_Service_Memory_Dump http://wiki.covecube.com/StableBit_Scanner_Freeze After that, could you reset the settings and see if that helps? http://wiki.covecube.com/StableBit_DrivePool_Q2299585B http://wiki.covecube.com/StableBit_Scanner_Q4200749 Quote Link to comment Share on other sites More sharing options...
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pauluea
Hello,
I am running StableBit Scanner and DrivePool in a windows 7 machine and as of today when I restarted the machine neither the service for scanner or drivepool will start. I've tried restarting again but same problem.
Not really sure what to do!
Any help appreciated.
Paul
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