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Problems Upgrading to 2.1



Hi.  Newby is back with another, new problem.


So I now have a stable DrivePool on my 2008sp2 32 bit file server.  That is good.


But version 2.0x does not support symbolic links.  That is bad.


But version 2.1x is out today and it apparently does support MkLink.  That is good.


But I cant seem to install the upgrade manually.  That is bad.


To be specific, there is no system tray icon to try to force an upgrade through the software.  And when I manually run it, with or without elevated privileges, I get a fatal error, but only after the volume has unmounted.  (I have to reboot to get it back).


Error log is pasted below.  Any suggestions?


[0F6C:0CAC][2014-06-17T19:54:23]i001: Burn v3.8.1128.0, Windows v6.0 (Build 6002: Service Pack 2), path: C:\Users\jester\Desktop\StableBit.DrivePool_2.1.0.558_x86_Release.exe, cmdline: '-burn.unelevated BurnPipe.{B8A7FCE9-0A44-4C34-8CD9-817AF56CC306} {A9FAD4D9-7CE2-44DC-B6A6-66DC83D11754} 3392'

[0F6C:0CAC][2014-06-17T19:54:23]i000: Initializing string variable 'InstallFolder' to value '[PlatformProgramFilesFolder]\StableBit\DrivePool'
[0F6C:0CAC][2014-06-17T19:54:23]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\jester\AppData\Local\Temp\StableBit_DrivePool_(32_bit)_20140617195423.log'
[0F6C:0CAC][2014-06-17T19:54:23]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\jester\Desktop\StableBit.DrivePool_2.1.0.558_x86_Release.exe'
[0F6C:0CAC][2014-06-17T19:54:23]i000: Setting string variable 'WixBundleName' to value 'StableBit DrivePool (32 bit)'
[0F6C:0CAC][2014-06-17T19:54:24]i100: Detect begin, 2 packages
[0F6C:0CAC][2014-06-17T19:54:24]i000: Setting string variable 'NETFRAMEWORK40CLIENT' to value '1'
[0F6C:0CAC][2014-06-17T19:54:24]i052: Condition 'NOT VersionNT64' evaluates to true.
[0F6C:0CAC][2014-06-17T19:54:24]i000: Setting string variable 'PlatformProgramFilesFolder' to value 'C:\Program Files'
[0F6C:0CAC][2014-06-17T19:54:24]i052: Condition 'VersionNT64' evaluates to false.
[0F6C:0CAC][2014-06-17T19:54:24]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files\StableBit\DrivePool\'
[0F6C:0CAC][2014-06-17T19:54:24]i000: Setting version variable 'KmdfVersion' to value '1.11.9200.16648'
[0F6C:0CAC][2014-06-17T19:54:24]i000: Product not found: {1AB7D699-E19A-45E6-992C-2FB2DC1730C7}
[0F6C:0CAC][2014-06-17T19:54:24]i000: Setting version variable 'DrivePool1Version' to value ''
[0F6C:0CAC][2014-06-17T19:54:24]i102: Detected related bundle: {fa73e945-0e88-4ea7-9681-f1025d1575ad}, type: Upgrade, scope: PerMachine, version: 2.0.420.0, operation: MajorUpgrade
[0F6C:0CAC][2014-06-17T19:54:24]i052: Condition 'NETFRAMEWORK40CLIENT' evaluates to true.
[0F6C:0CAC][2014-06-17T19:54:24]i103: Detected related package: {43053F4F-87D0-4459-A600-03896AC6F486}, scope: PerMachine, version: 2.0.420.0, language: 1033 operation: MinorUpdate
[0F6C:0CAC][2014-06-17T19:54:24]i101: Detected package: NetFx40ClientWeb, state: Present, cached: None
[0F6C:0CAC][2014-06-17T19:54:24]i101: Detected package: DrivePoolApplication, state: Present, cached: None
[0F6C:0CAC][2014-06-17T19:54:24]i052: Condition '(VersionNT >= v6.0)' evaluates to true.
[0F6C:0CAC][2014-06-17T19:54:24]i052: Condition '(KmdfVersion >= v1.9)' evaluates to true.
[0F6C:0CAC][2014-06-17T19:54:24]i052: Condition 'DrivePool1Version = v0.0' evaluates to true.
[0F6C:0CAC][2014-06-17T19:54:24]i199: Detect complete, result: 0x0
[0F6C:0CA4][2014-06-17T19:54:26]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[0F6C:0CAC][2014-06-17T19:54:26]i200: Plan begin, 2 packages, action: Install
[0F6C:0CAC][2014-06-17T19:54:26]w321: Skipping dependency registration on package with no dependency providers: NetFx40ClientWeb
[0F6C:0CAC][2014-06-17T19:54:26]i000: Setting string variable 'WixBundleLog_DrivePoolApplication' to value 'C:\Users\jester\AppData\Local\Temp\StableBit_DrivePool_(32_bit)_20140617195423_0_DrivePoolApplication.log'
[0F6C:0CAC][2014-06-17T19:54:26]i201: Planned package: NetFx40ClientWeb, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F6C:0CAC][2014-06-17T19:54:26]i201: Planned package: DrivePoolApplication, state: Present, default requested: Present, ba requested: Present, execute: MinorUpgrade, rollback: None, cache: Yes, uncache: No, dependency: Register
[0F6C:0CAC][2014-06-17T19:54:26]i207: Planned related bundle: {fa73e945-0e88-4ea7-9681-f1025d1575ad}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None
[0F6C:0CAC][2014-06-17T19:54:26]i299: Plan complete, result: 0x0
[0F6C:0CAC][2014-06-17T19:54:26]i300: Apply begin
[0D40:0EC4][2014-06-17T19:54:26]i360: Creating a system restore point.
[0D40:0EC4][2014-06-17T19:54:26]i362: System restore disabled, system restore point not created.
[0D40:0EC4][2014-06-17T19:54:26]i000: Caching bundle from: 'C:\Users\jester\AppData\Local\Temp\{ecbc8a2e-ef40-4e26-8735-908bbec584f3}\.be\StableBit.DrivePool_x86.exe' to: 'C:\ProgramData\Package Cache\{ecbc8a2e-ef40-4e26-8735-908bbec584f3}\StableBit.DrivePool_x86.exe'
[0D40:0EC4][2014-06-17T19:54:26]i320: Registering bundle dependency provider: {ecbc8a2e-ef40-4e26-8735-908bbec584f3}, version: 2.1.558.0
[0D40:0DB8][2014-06-17T19:54:27]i305: Verified acquired payload: DrivePoolApplication at path: C:\ProgramData\Package Cache\.unverified\DrivePoolApplication, moving to: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.1.558\StableBit.DrivePool.msi.
[0D40:0EC4][2014-06-17T19:54:27]i323: Registering package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, version: 2.1.558, package: DrivePoolApplication
[0D40:0EC4][2014-06-17T19:54:27]i301: Applying execute package: DrivePoolApplication, action: MinorUpgrade, path: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.1.558\StableBit.DrivePool.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[0D40:0EC4][2014-06-17T19:54:38]e000: Error 0x80070643: Failed to perform minor upgrade of MSI package.
[0D40:0EC4][2014-06-17T19:54:38]e000: Error 0x80070643: Failed to execute MSI package.
[0F6C:0CAC][2014-06-17T19:54:38]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0F6C:0CAC][2014-06-17T19:54:38]i319: Applied execute package: DrivePoolApplication, result: 0x80070643, restart: None
[0F6C:0CAC][2014-06-17T19:54:38]e000: Error 0x80070643: Failed to execute MSI package.
[0D40:0EC4][2014-06-17T19:54:38]i329: Removed package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, package: DrivePoolApplication
[0D40:0EC4][2014-06-17T19:54:38]i351: Removing cached package: DrivePoolApplication, from path: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.1.558\
[0D40:0EC4][2014-06-17T19:54:38]i330: Removed bundle dependency provider: {ecbc8a2e-ef40-4e26-8735-908bbec584f3}
[0D40:0EC4][2014-06-17T19:54:38]i352: Removing cached bundle: {ecbc8a2e-ef40-4e26-8735-908bbec584f3}, from path: C:\ProgramData\Package Cache\{ecbc8a2e-ef40-4e26-8735-908bbec584f3}\
[0F6C:0CAC][2014-06-17T19:54:38]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No



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You're just not having any luck. :(


Could you try uninstalling the old version, rebooting, then installing the new version. 

(yes the DrivePool volume will disappear, but it should reappear, once DrivePool is reinstalled).


If that doesn't work, then try this:


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I must be having some luck, because the uninstall, reboot, reinstall trick worked!  And now we have a drive pool that hosts various folders - backed up online, redundant sync local, just plain not backed up - all combined into a single presentation (shared) folder by way of some symbolic lyncs.  Yay!


I need to get my wallet out and send you this $20 you have earned.  Thanks!

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