New HD Installed

[KgCobra1]

Hello,

I recently replaced a HD in my Mobius USB 3.0 5 Bay Array.  DrivePool is all good and balancing is fine.  However, StableBit Scanner scanned it with errors in the file system.  However, I noticed that the HD specs and size are still showing the replaced HD information and size.  I tried to to reset all discs and rescan without any change. 

I appreciate any quick response.  Thank you.

[Christopher (Drashna)]

If you check the disk sizes in Disk Management, do they show the correct size, or what StableBit Scanner ir reporting. 

Also, for the file system scan, if that's coming back with errors, try manually running a CHKDSK pass on the disks in question and see if they report any errors.

[KgCobra1]

Thank you for the quick response.

Once the Scanner gave me the first file system error message, I ran CHKDSK and it didn’t report any errors. I also put it into another system and ran CHKDSK again without errors.  Once I confirmed the disc was fine, I put it back into the array and cleared the errors manually.  This is when I noticed that it was still reporting the previous disc size.  I reset all drives in Scanner, it scanned all discs fine and reported no errors, however the size never changed.  I have attached screenshots:

Capture.jpg - Reported size in Disk Management

Capture1.jpg -  DrivePool reported  info

Capture2.jpg - Scanner reported info

Capture3.jpg - C:\Mounted Disc info

[Christopher (Drashna)]

I'm kind of curious what the Disk Details say about the drive. 

But if you could, run the StableBit Troubleshooter, and use "5249" as the Contact ID.
https://wiki.covecube.com/StableBit_Troubleshooter

[KgCobra1]

Just was able to finally get to your request and completed the troubleshooter successfully.

[Christopher (Drashna)]

Awesome! And I have replied to that ticket. 

[KgCobra1]

I'm not sure I understand your reply.  Do I need to go to another forum to see the results of the Troubleshooter that I sent you?  What "ticket" you are referring too other than this inquiry? 

[Christopher (Drashna)]

The Troubleshooter collects and sends a bunch of logs to us, that we can review. It doesn't automatically diagnose anything. 

And sorry, that was my mistake. It sounds like a number of people are experiencing this, so there is definitely a bug here, somewhere. 

And if you could, please do open a ticket at https://stablebit.com/Contact

[KgCobra1]

Ticket submitted.  5311649

[Christopher (Drashna)]

Awesome, thanks. And replied