riahc3 3 Posted July 22, 2019 Share Posted July 22, 2019 I submitted a support ticket some days ago and I have not receieved any type of response.... Besides paying for the product itself, I did pay for support so I expect some kind of reaction.... Quote Link to post Share on other sites
0 Christopher (Drashna) 623 Posted July 22, 2019 Share Posted July 22, 2019 @riahc3 I don't see a ticket for you, either with the account name here or with the email attached to the forum account. If you could, post a link to the ticket, or email me DIRECTLY at "christopher@covecube.com", and let me know. Quote Link to post Share on other sites
0 riahc3 3 Posted July 23, 2019 Author Share Posted July 23, 2019 5 hours ago, Christopher (Drashna) said: @riahc3 I don't see a ticket for you, either with the account name here or with the email attached to the forum account. If you could, post a link to the ticket, or email me DIRECTLY at "christopher@covecube.com", and let me know. I dont have a link to said ticket. Where can I find it? Quote Link to post Share on other sites
0 Christopher (Drashna) 623 Posted July 23, 2019 Share Posted July 23, 2019 You should have been taken to a page for the ticket. (eg "https://stablebit.com/Contact/######"), and you should have been sent an email, with the subject "[StableBit.com] Inquiry Sent (######)", from "no-reply@stablebit.com". So, you may have the link in your browser history. But you should have the email, for sure. Though, double check the junk filter, as it may have flagged it. Quote Link to post Share on other sites
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riahc3 3
I submitted a support ticket some days ago and I have not receieved any type of response....
Besides paying for the product itself, I did pay for support so I expect some kind of reaction....
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