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DrivePoolService not running on startup


Ryan

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Hello, I'm new to DrivePool and currently evaluating it with the trial license (21 days remaining). It seems to work pretty well to do what I'm looking for and I'm likely going to purchase, except for one main problem I can't seem to resolve.

My host operating system is Windows Server 2016 Essentials, and I have DrivePool v2.2.2.934 installed. I have 11x 2TB hard drives in the pool. When the machine boots (or reboots) the DrivePoolService is in the STOPPED state. I have checked the settings on the service, and it is set to start automatically, and to always restart on failure. According to the logs, it isn't failing, but just never starts. If I go into services and start the service manually, it runs and stays running.

How can I get the service to start automatically at boot like it's supposed to? This is used as a home media server and isn't normally connected to a keyboard, mouse, or monitor.

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Could you open a ticket, actually: https://stablebit.com/Contact

And could you enable boot time tracing? 
http://wiki.covecube.com/StableBit_DrivePool_2.x_Boot_Time_Log_Collection

And then run the StableBit Troubleshooter (after opening a ticket, and getting the ID for that)
http://wiki.covecube.com/StableBit_Troubleshooter

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