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Varanus

Trial license issue

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Hi, I decided to give Drivepool a try, see how I like it, and almost immediately after installing and setting up a trial activation, and fixing an issue I had with my bios settings, I get a notification saying I must activate to continue. All it says is "Get a trial license or enter your retail license code" and "Get a license", with all other UI blocked. Clicking Get a license shows me a screen with "Your trial license expires in 29.7 days" and asks for an Activation ID. I tried uninstalling and reinstalling, and same thing. Uninstalling failed to remove the pooled drive, so I'm not really sure what's going on there. 

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Was the fix for your BIOS to update it?  I think that can throw off the activation on a license.

Four things you can try:

  1. Make sure you aren't running the desktop scaling higher than 100%.  It can hide UI elements that you'd otherwise see in child windows.
  2. Stop/restart the Stablebit Drivepool Service on the PC (with the program closed).
  3. Restart the computer.  Christopher has said in the past that can help Drivepool licensing issues.
  4. If none of those work, Contact Stablebit and let them know your problem, give them your trial activation key, and see if they can fix it for you:  https://stablebit.com/Contact

 

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