Drive Cannot be Mounted

[paulml]

Hi, I currently have 2 drives configured in Stablebit CloudDrive (using 2 different Google Accounts). The other is automatically mounted but the other gives the following error:

"This drive cannot be mounted. The drive was forced to unmount because it couldn't read data from the provider." 

I first thought that it might be a problem on Google's side and it might resolve by itself with time but I then realized my other drive is working perfectly fine so it must not be a problem with Google.

I have tried manually logging in to G Drive on the web and it works. I tried the usual PC reboot and internet reconnect but those didn't help. I've tried re-mounting and re-authorizing multiple times but still no go. Running Windows 10 Pro btw.

 A copy of the recent log file is as follows:

0:00:29.2: Information: 0 : [CloudDrives] Drive 27f5b609-fae8-487e-a8b7-f1c63b40b411 was previously unmountable. User is not retrying mount. Skipping.
0:00:31.9: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:00:31.9: Information: 0 : [CloudDrives] Drive 27f5b609-fae8-487e-a8b7-f1c63b40b411 was previously unmountable. User is not retrying mount. Skipping.
0:00:35.2: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:00:35.2: Information: 0 : [CloudDrives] Drive 27f5b609-fae8-487e-a8b7-f1c63b40b411 was previously unmountable. User is not retrying mount. Skipping.
0:00:37.4: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:00:37.4: Information: 0 : [CloudDrives] Drive 27f5b609-fae8-487e-a8b7-f1c63b40b411 was previously unmountable. User is not retrying mount. Skipping.
0:00:40.1: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:00:40.1: Information: 0 : [CloudDrives] Drive 27f5b609-fae8-487e-a8b7-f1c63b40b411 was previously unmountable. User is not retrying mount. Skipping.
0:00:43.4: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:00:43.4: Information: 0 : [CloudDrives] Drive 27f5b609-fae8-487e-a8b7-f1c63b40b411 was previously unmountable. User is not retrying mount. Skipping.
0:00:43.4: Information: 0 : [CloudDrives] Started 1 cloud drives.
0:00:43.4: Information: 0 : [Main] Enumerating disks...
0:00:43.4: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:00:43.4: Information: 0 : [CloudDrives] Drive 27f5b609-fae8-487e-a8b7-f1c63b40b411 was previously unmountable. User is not retrying mount. Skipping.
0:00:44.8: Information: 0 : [Disks] Updating disks / volumes...
0:00:44.9: Information: 0 : [Main] Starting disk metadata...
0:00:44.9: Information: 0 : [Main] Updating free space...
0:00:44.9: Information: 0 : [Main] Service started.
0:00:44.9: Information: 0 : [Main] Waiting for cloud drives...
0:01:09.7: Information: 0 : [Main] Cleaning up cloud drives...
0:01:09.7: Information: 0 : [ChunkIdSQLiteStorage:5] Cleaning up drives...
0:01:09.7: Information: 0 : [Main] All cloud drives ready.
0:01:17.3: Information: 0 : [Disks] Got Volume_Arrive (volume ID: 4f61b8b4-c7c2-4656-a5cb-981622420b95, plex ID: 00000000-0000-0000-0000-000000000000, %: 0)...
0:01:17.3: Information: 0 : [Disks] Got drive letter assign (volume ID: 4f61b8b4-c7c2-4656-a5cb-981622420b95)...
0:01:18.3: Information: 0 : [Disks] Updating disks / volumes...
0:04:59.0: Information: 0 : [IoManager:33] All writes complete.
0:18:44.1: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:18:44.1: Information: 0 : [CloudDrives] Using public key to unlock cloud part 27f5b609-fae8-487e-a8b7-f1c63b40b411.
0:18:44.1: Information: 0 : [CloudDrives] Valid encryption key specified for cloud part 27f5b609-fae8-487e-a8b7-f1c63b40b411.
0:18:50.0: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:18:52.1: Warning: 0 : [CloudDrives] Cannot mount cloud part 27f5b609-fae8-487e-a8b7-f1c63b40b411. It was force unmounted.
0:18:52.1: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:18:52.1: Information: 0 : [CloudDrives] Drive 27f5b609-fae8-487e-a8b7-f1c63b40b411 was previously unmountable. User is not retrying mount. Skipping.
0:19:09.0: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:19:11.2: Information: 0 : [CloudDrives] Synchronizing cloud drives...
0:19:13.1: Warning: 0 : [CloudDrives] Cannot mount cloud part 27f5b609-fae8-487e-a8b7-f1c63b40b411. It was force unmounted.

 

[Christopher (Drashna)]

If you could, open a ticket at https://stablebit.com/Contact

Also, enable web logging:
http://wiki.covecube.com/StableBit_CloudDrive_Web_Logs
http://wiki.covecube.com/StableBit_CloudDrive_Drive_Tracing

 

And run the StableBit Troubleshooter.
http://wiki.covecube.com/StableBit_Troubleshooter

[b0park]

Did you ever get this resolved? I'm just getting the same error myself after being away on vacation. Starting a ticket now as well.

[paulml]

Hi, it was on and off at the time I made the post so I didn't proceed to make a ticket at all. 

Everything would suddenly just work perfectly then it would error out again. This happened less and less though and it rarely happens to me now.