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JazJon

14MAR2018 - New update won't install so far - 2.2.0.906 Processing Initializing...

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Today (14MAR2018) I got notified via system tray about the new 2.2.0.906 update.  I clicked download and install.

 

It won't install so far.  It's stuck at : Processing Initializing...

image.png.a27277789ccdb9887258846a4d545e99.png

 

I remember a previous update taking an unusual amount of time to install so I'll just leave it sit awhile before giving up.   

Is there anything I can do to to help see what exactly is holding up the install real time as it happens here since this seems to be a regularly occurring thing lately with new updates? 

 

 

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If the logs are generated, then yeah.  They should be located in:
"C:\Users\[useraccountname]\AppData\Local\Temp\"

And the logs should start with "StableBit_DrivePool_(64_bit)_". 

Otherwise, this is likely an issue with the Windows Installer service.  Reboot and see if that helps.  If not, try this: 
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

And if that doesn't help, uninstall StableBit DrivePool, reboot, and then install the new version. 

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Still hung at Intializing...

Here is StableBit_DrivePool_(64_bit)_20180314132902.log
(3/14/2018 1:29PM)


[5738:4FC0][2018-03-14T13:29:02]i001: Burn v3.11.0.1701, Windows v10.0 (Build 16299: Service Pack 0), path: C:\Users\jon\AppData\Local\Temp\{D4B60518-FDF8-4457-BE1D-901C3BDB2F03}\.cr\StableBit.DrivePool_2.2.0.906_x64_Release.exe
[5738:4FC0][2018-03-14T13:29:02]i000: Initializing string variable 'InstallFolder' to value '[PlatformProgramFilesFolder]\StableBit\DrivePool'
[5738:4FC0][2018-03-14T13:29:02]i000: Initializing numeric variable 'LaunchUI' to value '1'
[5738:4FC0][2018-03-14T13:29:02]i009: Command Line: '-burn.clean.room=C:\Users\jon\AppData\Local\Temp\14303d3e-cf21-4cfe-ae02-0ac7654f1a34\StableBit.DrivePool_2.2.0.906_x64_Release.exe -burn.filehandle.attached=636 -burn.filehandle.self=632'
[5738:4FC0][2018-03-14T13:29:02]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\jon\AppData\Local\Temp\14303d3e-cf21-4cfe-ae02-0ac7654f1a34\StableBit.DrivePool_2.2.0.906_x64_Release.exe'
[5738:4FC0][2018-03-14T13:29:02]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\jon\AppData\Local\Temp\14303d3e-cf21-4cfe-ae02-0ac7654f1a34\'
[5738:4FC0][2018-03-14T13:29:02]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\jon\AppData\Local\Temp\StableBit_DrivePool_(64_bit)_20180314132902.log'
[5738:4FC0][2018-03-14T13:29:02]i000: Setting string variable 'WixBundleName' to value 'StableBit DrivePool (64 bit)'
[5738:4FC0][2018-03-14T13:29:02]i000: Setting string variable 'WixBundleManufacturer' to value 'Covecube Inc.'
[5738:2DDC][2018-03-14T13:29:02]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[5738:2DDC][2018-03-14T13:29:02]i000: Setting version variable 'WixBundleFileVersion' to value '2.2.906.0'
[5738:4FC0][2018-03-14T13:29:02]i100: Detect begin, 2 packages
[5738:4FC0][2018-03-14T13:29:02]i000: Setting string variable 'NETFRAMEWORK45' to value '461308'
[5738:4FC0][2018-03-14T13:29:02]i052: Condition 'NOT VersionNT64' evaluates to false.
[5738:4FC0][2018-03-14T13:29:02]i052: Condition 'VersionNT64' evaluates to true.
[5738:4FC0][2018-03-14T13:29:02]i000: Setting string variable 'PlatformProgramFilesFolder' to value 'C:\Program Files'
[5738:4FC0][2018-03-14T13:29:02]i000: Setting string variable 'PreviousInstallFolder' to value 'C:\Program Files\StableBit\DrivePool\'
[5738:4FC0][2018-03-14T13:29:02]i052: Condition 'PreviousInstallFolder' evaluates to true.
[5738:4FC0][2018-03-14T13:29:02]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files\StableBit\DrivePool\'
[5738:4FC0][2018-03-14T13:29:02]i000: Setting version variable 'KmdfVersion' to value '1.23.16299.15'
[5738:4FC0][2018-03-14T13:29:02]i000: Product or related product not found: {1AB7D699-E19A-45E6-992C-2FB2DC1730C7}
[5738:4FC0][2018-03-14T13:29:02]i000: Setting version variable 'DrivePool1Version' to value '0.0.0.0'
[5738:4FC0][2018-03-14T13:29:02]i102: Detected related bundle: {64f610f6-b3ce-44e9-acef-48e96db0bb94}, type: Upgrade, scope: PerMachine, version: 2.2.900.0, operation: MajorUpgrade
[5738:4FC0][2018-03-14T13:29:02]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[5738:4FC0][2018-03-14T13:29:02]i103: Detected related package: {43053F4F-87D0-4459-A600-03896AC6F486}, scope: PerMachine, version: 2.2.900.0, language: 1033 operation: MinorUpdate
[5738:4FC0][2018-03-14T13:29:02]i101: Detected package: NetFx451Web, state: Present, cached: None
[5738:4FC0][2018-03-14T13:29:02]i101: Detected package: DrivePoolApplication, state: Present, cached: None
[5738:4FC0][2018-03-14T13:29:02]i052: Condition '(VersionNT >= v6.0)' evaluates to true.
[5738:4FC0][2018-03-14T13:29:02]i052: Condition '(KmdfVersion >= v1.9)' evaluates to true.
[5738:4FC0][2018-03-14T13:29:02]i052: Condition 'DrivePool1Version = v0.0' evaluates to true.
[5738:4FC0][2018-03-14T13:29:02]i199: Detect complete, result: 0x0
[5738:2DDC][2018-03-14T13:29:05]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[5738:4FC0][2018-03-14T13:29:05]i200: Plan begin, 2 packages, action: Install
[5738:4FC0][2018-03-14T13:29:05]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[5738:4FC0][2018-03-14T13:29:05]i000: Setting string variable 'WixBundleLog_DrivePoolApplication' to value 'C:\Users\jon\AppData\Local\Temp\StableBit_DrivePool_(64_bit)_20180314132902_000_DrivePoolApplication.log'
[5738:4FC0][2018-03-14T13:29:05]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[5738:4FC0][2018-03-14T13:29:05]i201: Planned package: DrivePoolApplication, state: Present, default requested: Present, ba requested: Present, execute: MinorUpgrade, rollback: None, cache: Yes, uncache: No, dependency: Register
[5738:4FC0][2018-03-14T13:29:05]i207: Planned related bundle: {64f610f6-b3ce-44e9-acef-48e96db0bb94}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None
[5738:4FC0][2018-03-14T13:29:05]i299: Plan complete, result: 0x0
[5738:4FC0][2018-03-14T13:29:05]i300: Apply begin
[5738:4FC0][2018-03-14T13:29:05]i010: Launching elevated engine process.
[5738:4FC0][2018-03-14T13:29:07]i011: Launched elevated engine process.
[5738:4FC0][2018-03-14T13:29:08]i012: Connected to elevated engine.
[0B28:0B4C][2018-03-14T13:29:08]i358: Pausing automatic updates.
[0B28:0B4C][2018-03-14T13:29:08]i359: Paused automatic updates.
[0B28:0B4C][2018-03-14T13:29:08]i360: Creating a system restore point.
 

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Ok I kept waiting and it just got a bit further. (now stuck on Processing) 

image.png.2431fe4727183c88eb626b16de81b05f.png

Continuation of logs..........

0B28:0B4C][2018-03-14T14:19:07]i361: Created a system restore point.
[0B28:0B4C][2018-03-14T14:19:07]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9566583d-5ece-4d50-9cb7-0f19e9cfc438}, options: 0x7, disable resume: No
[0B28:0B4C][2018-03-14T14:19:07]i000: Caching bundle from: 'C:\Users\jon\AppData\Local\Temp\{D96890C9-8388-4891-A300-2E86A00B51C7}\.be\StableBit.DrivePool_x64.exe' to: 'C:\ProgramData\Package Cache\{9566583d-5ece-4d50-9cb7-0f19e9cfc438}\StableBit.DrivePool_x64.exe'
[0B28:0B4C][2018-03-14T14:19:07]i320: Registering bundle dependency provider: {9566583d-5ece-4d50-9cb7-0f19e9cfc438}, version: 2.2.906.0
[0B28:0B4C][2018-03-14T14:19:07]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9566583d-5ece-4d50-9cb7-0f19e9cfc438}, resume: Active, restart initiated: No, disable resume: No
[0B28:1448][2018-03-14T14:19:07]i305: Verified acquired payload: DrivePoolApplication at path: C:\ProgramData\Package Cache\.unverified\DrivePoolApplication, moving to: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.2.906\StableBit.DrivePool.msi.
[0B28:0B4C][2018-03-14T14:19:07]i323: Registering package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, version: 2.2.906, package: DrivePoolApplication
[0B28:0B4C][2018-03-14T14:19:07]i301: Applying execute package: DrivePoolApplication, action: MinorUpgrade, path: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.2.906\StableBit.DrivePool.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" LAUNCHUI="1" INSTALLLOCATION="C:\Program Files\StableBit\DrivePool\"'
 

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Success! (just had to wait a very long time)

image.png.c0892f84b8cb2ed69fc413556eef638e.png

[5738:4FC0][2018-03-14T14:25:21]i319: Applied execute package: DrivePoolApplication, result: 0x0, restart: Required
[0B28:0B4C][2018-03-14T14:25:21]i325: Registering dependency: {9566583d-5ece-4d50-9cb7-0f19e9cfc438} on package provider: {43053F4F-87D0-4459-A600-03896AC6F486}, package: DrivePoolApplication
[0B28:0B4C][2018-03-14T14:25:21]i301: Applying execute package: {64f610f6-b3ce-44e9-acef-48e96db0bb94}, action: Uninstall, path: C:\ProgramData\Package Cache\{64f610f6-b3ce-44e9-acef-48e96db0bb94}\StableBit.DrivePool_x64.exe, arguments: '"C:\ProgramData\Package Cache\{64f610f6-b3ce-44e9-acef-48e96db0bb94}\StableBit.DrivePool_x64.exe" -uninstall -quiet -burn.related.upgrade -burn.ancestors={9566583d-5ece-4d50-9cb7-0f19e9cfc438} -burn.filehandle.self=936'
[5738:4FC0][2018-03-14T14:25:21]i319: Applied execute package: {64f610f6-b3ce-44e9-acef-48e96db0bb94}, result: 0x0, restart: None
[0B28:0B4C][2018-03-14T14:25:21]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9566583d-5ece-4d50-9cb7-0f19e9cfc438}, resume: ARP, restart: Required, disable resume: No
[0B28:0B4C][2018-03-14T14:25:21]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9566583d-5ece-4d50-9cb7-0f19e9cfc438}, resume: ARP, restart initiated: No, disable resume: No
[5738:4FC0][2018-03-14T14:25:22]i399: Apply complete, result: 0x0, restart: Required, ba requested restart:  No
 

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I just installed a recent BIOS update for my ASUS motherboard.

https://www.asus.com/us/Motherboards/PRIME-H270-PRO/HelpDesk_BIOS/

Version 1006
2018/03/308.11 MBytes
PRIME H270-PRO BIOS 1006
1. Update CPU Microcode 
2. Improve system security and stability

File Explorer open zippier + populates my listed drives much faster.  The system seems overall more stable.

Installers are still hanging though, hmmmm

Might have something to do with System Restore as you said before.  I'll try to disable that.  I usually leave it disabled, but I've regretted not being able to restore to a known good state a few times too. (damned if you do damned if you don't) 

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Well, you could set up backups.  

If you have Windows 10 (I believe that's the case), check the old control panel, in the "system and security" section. There should be a "backup and restore (Windows 7)" option.  

You can use this to create backups.  It does want a dedicated drive (best), but it may be worth it. 
Lord knows that it's saved me more than a few times.

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 I wanted to report that today's 2.2.2.934 install was the first build that didn't hang a long time before the install completed.   

It was a normal amount of install time.   :)

 

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