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JazJon

You require permission from NETWORK SERVICE, Can't delete P:\5cc6ba767698f5504f4a776ed0

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I've had a rouge folder I can't delete for a few years now.  I've been meaning to post about it for a while.   I've reinstalled Windows 10 and upgraded motherboards/CPU's since it's first been around.  It seems to follow the pool though forever stuck.   Suggestions?

 

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Thanks that was easy enough just a permissions thing.  (Folder Deleted!)

I'm going to follow the directions to take control of the WHOLE pool to flush out left over funky permissions too.

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Glad to hear it! 

And yeah, it's not a bad idea, on a new installation.

Also, my recommendation:  Use the built in groups for permissions.  This way, even on a reinstall, you won't run into this issue.
Built in accounts and groups ALWAYS use the same "SID", so it's the same between systems, every time.  Which makes things a lot more "portable".  

Only use local accounts when you HAVE to. 

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I have a follow up question.   I reset permissions for the WHOLE pool as I said I was going to do.

When ever I try to save a PDF file to the pool I get this:
(yes my dropbox folder is on the pool, but that folder is set not to duplicate) 
image.png.10866871d59f2779a8fca275feb635fc.png

I have to save it to my desktop (which isn't part of the pool)

When I try to MOVE the .pdf file to a folder on the pool I then get:
image.png.7e7fb7f337cb8cb0787ff53b3d15b949.png

When I click Continue it works.

I have this type of similar behavior trying to save a file from a app to the pool.   

Suggestions?

Here are the properties of another folder I tried to save a different PDF to tonight

image.png.400ac1b41258e16e350ef2116b7dfd7f.pngimage.png.c067feae055b986bb354f87d58120ad7.pngimage.png.21632502e20ff357dfba323ca56b28e2.png

image.png.68507eb20cd1650f847775c7a26fb164.png

 

 

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Uh oh, it seems that resetting permissions on my whole drive pool made EVERY single file I have appear to be totally new for CrashPlan.     Shouldn't they be smart enough to know not to re-upload the whole file again?   If I were to open a support ticket with crashplan what should I ask or tell them exactly to learn more or submit a feature request?   It took a year to complete the backup last time. :(

 

 

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As above, trying to emulate a new drive.

But I've added a note to the guide about this. 

 

20 hours ago, JazJon said:

Uh oh, it seems that resetting permissions on my whole drive pool made EVERY single file I have appear to be totally new for CrashPlan.     Shouldn't they be smart enough to know not to re-upload the whole file again?   If I were to open a support ticket with crashplan what should I ask or tell them exactly to learn more or submit a feature request?   It took a year to complete the backup last time. :(

Oh no!  :(

And what to tell them?  You changed the NTFS permissions, and it's re-uploading EVERYTHING. 

 

Likely, this changed the modify date, and it's uploading everything that changed, without running a hash check to see if stuff ACTUALLY changed. 

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Maybe it's because I only set the crashplan scan files schedule to every 30 days. 

image.png.4cb23ea2fdf628ec1f83fe1aa8bd1023.png

 

I'm going to force a fresh scan (which takes forever) and see if it picks up things have already been backed up.
(scanning in progress now)

image.png.c4ca7c2db75a751e7dede076456984d9.png

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I received a response from CrashPlan:

 

"Hello Jon,

Thank you for contacting our Champion Support Team.

It looks like the CrashPlan app is restarting your backup unexpectedly, it is actually running a file verification scan. The scan puts ALL of your data in the To Do list. Then as the backup after the scan runs, its analyzes your files to determine if it has been backed up before and can be skipped, or if its new/changed and needs to be backed up. The percentage complete that you see is CrashPlan's progress through the current To Do list, not the overall backup.

The scan is an important and normal part of CrashPlan's scheduled activities, but it can also be triggered by several events. To read more, click on the link below:

The explanation for the lengthy time estimation relates to how CrashPlan prioritizes files for backup. CrashPlan backs up your most recent changes first. When the scan finds new files for backup, these files go straight to the top of CrashPlan's “to do” list. This impacts the estimated time to complete backup because the estimate is based on the type of files the scan is reviewing (i.e., new or existing) and your current network speed.

If you have any further CrashPlan questions or concerns, or need clarification please do not hesitate to reach out.

Best Regards,
Champion Support Specialist"

 

This seems to be the case.  The number of files sent match up but the total percentage is still off even after a FULL manual file scan. (that normally only happens every 30 days)

Things should sort themselves out over time after the complete verification "To Do" list is done.

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