Unsafe shutdown on Windows restart

[sausages]

Hello,

I'm having an issue where at least 50% of the time (if not more) when I restart my computer, CloudDrive seems to not shutdown properly and initiates a recovery upon startup. Looking at my Windows event log from the most recent occurrence, I found this:

"The StableBit CloudDrive Shutdown Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service."

I've attached a copy of the event file in case that helps. I'm running Windows 7 x64 and CloudDrive 1.0.2.964. Thanks!

CloudDrive Shutdown Service.evtx

[Christopher (Drashna)]

Could you enable logging and shut down? 
http://wiki.covecube.com/StableBit_CloudDrive_Drive_Tracing

And could you run the StableBit Troubleshooter.

[Ayfid]

I am having the same problem, which is particularly problematic when it takes a couple hours to "recover", during which my computer is essentially unusable - followed by 10 hours of it re-uploading 1TB of data to the NAS which is 99.9-100% already there (and consumes an addtional TB of space, because of snapshots). It doing this on system crash is probably enough that I am going to have to look for an alternative, but doing it on evey reboot is just ludicrous.

[Christopher (Drashna)]

On 12/14/2017 at 3:54 PM, Christopher (Drashna) said:

Could you enable logging and shut down? 
http://wiki.covecube.com/StableBit_CloudDrive_Drive_Tracing

And could you run the StableBit Troubleshooter.

 

 

and open a ticket here: https://stablebit.com/Contact

[Monema]

Is there any fix for this already? Because mostly of the time i have this problem too. I'm using version 1.0.2.963.

[Christopher (Drashna)]

This shouldn't be an issue on the newer versions. 

If you're still seeing this, then please open a ticket at https://stablebit.com/Contact

And enable logging, and shut down the system:
http://wiki.covecube.com/StableBit_CloudDrive_Drive_Tracing

[sausages]

I've submitted the drive tracing and troubleshooter logs, but wanted to mention that this is still consistently happening. I'm thankful I do not have a bandwidth cap and have fast upload speeds, otherwise the software would be completely unusable.

EDIT: Furthermore, another quirk I've noticed is that attaching the drive often results in extraordinarily high memory usage (as seen in the attached screenshot) that momentarily cripples the computer. Is such behaviour expected?

[Monema]

think i found the solution for this problem by disabling Fast boot in the Energy settings of Windows.

Sorry for the dutch language in the screenshot  

[sausages]

On 2018-02-05 at 9:34 AM, Monema said:

think i found the solution for this problem by disabling Fast boot in the Energy settings of Windows.

Sorry for the dutch language in the screenshot  

I'm encountering this problem on Windows 7 so Fast Boot cannot be the cause

[Christopher (Drashna)]

Does this still occur on 1.0.2.975?

http://dl.covecube.com/CloudDriveWindows/rc/download/StableBit.CloudDrive_1.0.2.975_x64_Release.exe

[sausages]

On 2018-02-13 at 11:25 AM, Christopher (Drashna) said:

Does this still occur on 1.0.2.975?

http://dl.covecube.com/CloudDriveWindows/rc/download/StableBit.CloudDrive_1.0.2.975_x64_Release.exe

Unfortunately yes - it occurred after my most recent reboot while using 975.

[Leonardo]

Any news on this?

[Leonardo]

Any news on this?

[Christopher (Drashna)]

Did you have a ticket open for that?