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    • Christopher (Drashna)

      Getting Help   11/07/17

      If you're experiencing problems with the software, the best way to get ahold of us is to head to https://stablebit.com/Contact, especially if this is a licensing issue.    Issues submitted there are checked first, and handled more aggressively. So, especially if the problem is urgent, please head over there first. 
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Unable to read sectors


I have a probox drive enclosure I have had using usb3 for about 5 months now, I decided to try to use esata to connect it and after a week i got an email from stablebit scanner saying:


WDC WD80EFZX-68UW8N0 - 4.52 MB unreadable (9264 sectors) - The rest of the disk is still being scanned

  • Model: WDC WD80EFZX-68UW8N0

then I got another email saying:


  • WDC WD80 EFZX-68UW8N0 USB Device - 551 MB unreadable (1129373 sectors)
    • Model: WDC WD80EFZX-68UW8N 
  • WDC WD80 EFZX-68UW8N0 USB Device - 94.5 GB unreadable (198167765 sectors)
    • Model: WDC WD80EFZX-68UW8N0


So I decided to switch back to usb3, but what should I do to clear that error from scanner and put the drives back in my pool?

I ran chkdsk /f /r on both of them



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