Installation Failure

[yakuza965]

Hi all, 

I can't seem to get CloudDrive to install under windows 10, the installer keeps throwing an error and pointing to the full installer log, below. I've tried the usual - rebooting, checking the MSI service etc, but haven't found anything that works. Can anyone help? Thanks.

 

 

[36A4:3700][2017-02-04T08:22:57]i001: Burn v3.10.3.3007, Windows v10.0 (Build 14393: Service Pack 0), path: C:\Users\CHRISS~1\AppData\Local\Temp\{162A27C6-B61E-4B39-9AB6-7981F8189CA5}\.cr\StableBit.CloudDrive_1.0.0.827_x64_BETA.exe
[36A4:3700][2017-02-04T08:22:57]i000: Initializing string variable 'InstallFolder' to value '[PlatformProgramFilesFolder]\StableBit\CloudDrive'
[36A4:3700][2017-02-04T08:22:57]i000: Initializing numeric variable 'LaunchUI' to value '1'
[36A4:3700][2017-02-04T08:22:57]i000: Initializing numeric variable 'StopService' to value '0'
[36A4:3700][2017-02-04T08:22:57]i009: Command Line: '-burn.clean.room=C:\Users\ChrisServer\Downloads\StableBit.CloudDrive_1.0.0.827_x64_BETA.exe -burn.filehandle.attached=576 -burn.filehandle.self=580'
[36A4:3700][2017-02-04T08:22:57]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\ChrisServer\Downloads\StableBit.CloudDrive_1.0.0.827_x64_BETA.exe'
[36A4:3700][2017-02-04T08:22:57]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\ChrisServer\Downloads\'
[36A4:3700][2017-02-04T08:22:57]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\CHRISS~1\AppData\Local\Temp\StableBit_CloudDrive_(64_bit)_20170204082257.log'
[36A4:3700][2017-02-04T08:22:57]i000: Setting string variable 'WixBundleName' to value 'StableBit CloudDrive (64 bit)'
[36A4:3700][2017-02-04T08:22:57]i000: Setting string variable 'WixBundleManufacturer' to value 'Covecube Inc.'
[36A4:2CEC][2017-02-04T08:22:57]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[36A4:2CEC][2017-02-04T08:22:57]i000: Setting version variable 'WixBundleFileVersion' to value '1.0.827.0'
[36A4:3700][2017-02-04T08:22:57]i100: Detect begin, 2 packages
[36A4:3700][2017-02-04T08:22:57]i000: Setting string variable 'NETFRAMEWORK45' to value '394802'
[36A4:3700][2017-02-04T08:22:57]i052: Condition 'NOT VersionNT64' evaluates to false.
[36A4:3700][2017-02-04T08:22:57]i052: Condition 'VersionNT64' evaluates to true.
[36A4:3700][2017-02-04T08:22:57]i000: Setting string variable 'PlatformProgramFilesFolder' to value 'C:\Program Files'
[36A4:3700][2017-02-04T08:22:57]i000: Registry key not found. Key = 'SOFTWARE\StableBit\CloudDrive'
[36A4:3700][2017-02-04T08:22:57]i052: Condition 'PreviousInstallFolder' evaluates to false.
[36A4:3700][2017-02-04T08:22:57]i000: Setting version variable 'KmdfVersion' to value '1.19.14393.0'
[36A4:3700][2017-02-04T08:22:57]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[36A4:3700][2017-02-04T08:22:57]i101: Detected package: NetFx451Web, state: Present, cached: None
[36A4:3700][2017-02-04T08:22:57]i101: Detected package: CloudDriveApplication, state: Absent, cached: None
[36A4:3700][2017-02-04T08:22:57]i052: Condition '(VersionNT >= v6.0)' evaluates to true.
[36A4:3700][2017-02-04T08:22:57]i052: Condition '(KmdfVersion >= v1.9)' evaluates to true.
[36A4:3700][2017-02-04T08:22:57]i199: Detect complete, result: 0x0
[36A4:2CEC][2017-02-04T08:23:00]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[36A4:3700][2017-02-04T08:23:00]i200: Plan begin, 2 packages, action: Install
[36A4:3700][2017-02-04T08:23:00]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[36A4:3700][2017-02-04T08:23:00]i000: Setting string variable 'WixBundleRollbackLog_CloudDriveApplication' to value 'C:\Users\CHRISS~1\AppData\Local\Temp\StableBit_CloudDrive_(64_bit)_20170204082257_000_CloudDriveApplication_rollback.log'
[36A4:3700][2017-02-04T08:23:00]i000: Setting string variable 'WixBundleLog_CloudDriveApplication' to value 'C:\Users\CHRISS~1\AppData\Local\Temp\StableBit_CloudDrive_(64_bit)_20170204082257_000_CloudDriveApplication.log'
[36A4:3700][2017-02-04T08:23:00]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[36A4:3700][2017-02-04T08:23:00]i201: Planned package: CloudDriveApplication, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[36A4:3700][2017-02-04T08:23:00]i299: Plan complete, result: 0x0
[36A4:3700][2017-02-04T08:23:00]i300: Apply begin
[36A4:3700][2017-02-04T08:23:00]i010: Launching elevated engine process.
[36A4:3700][2017-02-04T08:23:00]i011: Launched elevated engine process.
[36A4:3700][2017-02-04T08:23:00]i012: Connected to elevated engine.
[2F70:1FF4][2017-02-04T08:23:00]i358: Pausing automatic updates.
[2F70:1FF4][2017-02-04T08:23:00]i359: Paused automatic updates.
[2F70:1FF4][2017-02-04T08:23:00]i360: Creating a system restore point.
[2F70:1FF4][2017-02-04T08:23:00]w363: Could not create system restore point, error: 0x80070422. Continuing...
[2F70:1FF4][2017-02-04T08:23:00]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1ae584ca-79d9-4d9a-87db-6c8f64475d16}, options: 0x7, disable resume: No
[2F70:1FF4][2017-02-04T08:23:00]i000: Caching bundle from: 'C:\Users\CHRISS~1\AppData\Local\Temp\{E3E2E7BC-3D9A-4039-97DD-9EB30B627C47}\.be\StableBit.CloudDrive_x64.exe' to: 'C:\ProgramData\Package Cache\{1ae584ca-79d9-4d9a-87db-6c8f64475d16}\StableBit.CloudDrive_x64.exe'
[2F70:1FF4][2017-02-04T08:23:00]i320: Registering bundle dependency provider: {1ae584ca-79d9-4d9a-87db-6c8f64475d16}, version: 1.0.827.0
[2F70:1FF4][2017-02-04T08:23:00]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1ae584ca-79d9-4d9a-87db-6c8f64475d16}, resume: Active, restart initiated: No, disable resume: No
[2F70:19C4][2017-02-04T08:23:00]i305: Verified acquired payload: CloudDriveApplication at path: C:\ProgramData\Package Cache\.unverified\CloudDriveApplication, moving to: C:\ProgramData\Package Cache\{2A1315D8-75CA-4F47-9F69-5FCF5117EAD3}v1.0.827\StableBit.CloudDrive.msi.
[2F70:1FF4][2017-02-04T08:23:00]i323: Registering package dependency provider: {2A1315D8-75CA-4F47-9F69-5FCF5117EAD3}, version: 1.0.827, package: CloudDriveApplication
[2F70:1FF4][2017-02-04T08:23:00]i301: Applying execute package: CloudDriveApplication, action: Install, path: C:\ProgramData\Package Cache\{2A1315D8-75CA-4F47-9F69-5FCF5117EAD3}v1.0.827\StableBit.CloudDrive.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" LAUNCHUI="1" STOPSERVICE="0" INSTALLLOCATION="C:\Program Files\StableBit\CloudDrive"'
[2F70:1FF4][2017-02-04T08:23:01]e000: Error 0x80070643: Failed to install MSI package.
[2F70:1FF4][2017-02-04T08:23:01]e000: Error 0x80070643: Failed to execute MSI package.
[36A4:3700][2017-02-04T08:23:01]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[36A4:3700][2017-02-04T08:23:01]i319: Applied execute package: CloudDriveApplication, result: 0x80070643, restart: None
[36A4:3700][2017-02-04T08:23:01]e000: Error 0x80070643: Failed to execute MSI package.
[2F70:1FF4][2017-02-04T08:23:01]i318: Skipped rollback of package: CloudDriveApplication, action: Uninstall, already: Absent
[36A4:3700][2017-02-04T08:23:01]i319: Applied rollback package: CloudDriveApplication, result: 0x0, restart: None
[2F70:1FF4][2017-02-04T08:23:01]i329: Removed package dependency provider: {2A1315D8-75CA-4F47-9F69-5FCF5117EAD3}, package: CloudDriveApplication
[2F70:1FF4][2017-02-04T08:23:01]i351: Removing cached package: CloudDriveApplication, from path: C:\ProgramData\Package Cache\{2A1315D8-75CA-4F47-9F69-5FCF5117EAD3}v1.0.827\
[2F70:1FF4][2017-02-04T08:23:01]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1ae584ca-79d9-4d9a-87db-6c8f64475d16}, resume: None, restart: None, disable resume: No
[2F70:1FF4][2017-02-04T08:23:01]i330: Removed bundle dependency provider: {1ae584ca-79d9-4d9a-87db-6c8f64475d16}
[2F70:1FF4][2017-02-04T08:23:01]i352: Removing cached bundle: {1ae584ca-79d9-4d9a-87db-6c8f64475d16}, from path: C:\ProgramData\Package Cache\{1ae584ca-79d9-4d9a-87db-6c8f64475d16}\
[2F70:1FF4][2017-02-04T08:23:01]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1ae584ca-79d9-4d9a-87db-6c8f64475d16}, resume: None, restart initiated: No, disable resume: No
[36A4:3700][2017-02-04T08:23:02]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

 

[Christopher (Drashna)]

Well, thanks for using the spoiler tags there! 

 

However, this issue is specifically the "0x80070643" error.

 

Your system has a pending reboot.  Reboot and try again. 

 

If that doesn't work (as you've indicated), then run the Microsoft Fixit Tool:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed