Jump to content
Covecube Inc.
  • 0
Sign in to follow this  
HotShot

StableBit Scanner Service is crashing

Question

With the release and the beta version i always get the following error shown in the event log:

 

Error report file saved to:

C:\ProgramData\StableBit Scanner\Service\ErrorReports\ErrorReport_2013_09_28-05_22_15.6.saencryptedreport

Exception:

System.Runtime.InteropServices.COMException (0x80010002): Call was cancelled by message filter.(exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED))
   bei System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
   bei System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode)
   bei System.Management.ManagementScope.InitializeGuts(Object o)
   bei System.Management.ManagementScope.Initialize()
   bei System.Management.ManagementObject.Initialize(Boolean getObject)
   bei System.Management.ManagementObject.Get()
   bei System.Management.Instrumentation.SchemaNaming.DoesInstanceExist(String objectPath)
   bei System.Management.Instrumentation.SchemaNaming..ctor(String namespaceName, String securityDescriptor, Assembly assembly)
   bei System.Management.Instrumentation.SchemaNaming.GetSchemaNaming(Assembly assembly)
   bei System.Management.Instrumentation.Instrumentation.Initialize(Assembly assembly)
   bei System.Management.Instrumentation.Instrumentation.GetInstrumentedAssembly(Assembly assembly)
   bei System.Management.Instrumentation.Instrumentation.GetFireFunction(Type type)
   bei System.Management.Instrumentation.Instrumentation.Fire(Object eventData)
   bei ScannerWmi.Events.DiskChangedEvent._Lambda$__3()
   bei CoveUtil.DelayedAction.(Object )
   bei CoveUtil.ThreadPool.(Object )
   bei System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   bei System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   bei System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   bei System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   bei System.Threading.ThreadHelper.ThreadStart(Object obj)

 

And a second entry:

 

Exception:

CoveTroubleshooting.Reporter+ReporterLogException: {reporter_exception}
   bei CoveTroubleshooting.Reporter.ThrowLogReportN(Exception TheException, Object[] TheParams)
   bei CoveUtil.ErrorReporting..(Exception )

 

Then the system becomes nearly unresponsible and i've to hard reset it.

 

My OS is Windows 8.1 x64

 

Any hint would be appreciated

 

Thanks.

Share this post


Link to post
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Could you upload the said "saencryptedreport" files? Ideally to a support ticket (http://stablebit.com/contact/).

http://wiki.covecube.com/StableBit_DrivePool_2.x_Error_Reports

 

And that report is very specific to where it's failing/crashing, but as the extension indicates, it's encrypted.

 

Also, could you stop the Scanner service, reset the settings and reboot, and see if that fixes the issue? (you'll have to reactivate)

http://wiki.covecube.com/StableBit_Scanner_Q4200749

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

×
×
  • Create New...