reinstalling, but installer says reboot pending.

[FONMaster]

The problem is in the subject. I've done all the online stuff I can find, but that won't fix it. Here's a segment from the install log:

Please help.

[E764:A784][2024-05-19T17:59:42]i012: Connected to elevated engine.
[DFBC:99B0][2024-05-19T17:59:42]i358: Pausing automatic updates.
[DFBC:99B0][2024-05-19T17:59:42]i359: Paused automatic updates.
[DFBC:99B0][2024-05-19T17:59:42]i360: Creating a system restore point.
[DFBC:99B0][2024-05-19T17:59:42]i361: Created a system restore point.
[DFBC:99B0][2024-05-19T17:59:42]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0c8531d-12cc-46ac-854c-a85a63d96d86}, options: 0x7, disable resume: No
[DFBC:99B0][2024-05-19T17:59:42]i000: Caching bundle from: 'C:\Users\fonma\AppData\Local\Temp\{4F3C1A42-8FDF-4573-B73F-6814B9CF71E0}\.be\StableBit.DrivePool_x64.exe' to: 'C:\ProgramData\Package Cache\{c0c8531d-12cc-46ac-854c-a85a63d96d86}\StableBit.DrivePool_x64.exe'
[DFBC:99B0][2024-05-19T17:59:42]i320: Registering bundle dependency provider: {c0c8531d-12cc-46ac-854c-a85a63d96d86}, version: 2.3.1570.0
[DFBC:99B0][2024-05-19T17:59:42]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0c8531d-12cc-46ac-854c-a85a63d96d86}, resume: Active, restart initiated: No, disable resume: No
[DFBC:EA74][2024-05-19T17:59:42]i305: Verified acquired payload: DrivePoolApplication at path: C:\ProgramData\Package Cache\.unverified\DrivePoolApplication, moving to: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.3.1570\StableBit.DrivePool.msi.
[DFBC:99B0][2024-05-19T17:59:42]i323: Registering package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, version: 2.3.1570, package: DrivePoolApplication
[DFBC:99B0][2024-05-19T17:59:42]i301: Applying execute package: DrivePoolApplication, action: Install, path: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.3.1570\StableBit.DrivePool.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" LAUNCHUI="1" INSTALLLOCATION="C:\Program Files\StableBit\DrivePool\"'
[DFBC:99B0][2024-05-19T17:59:46]e000: Error 0x80070643: Failed to install MSI package.
[DFBC:99B0][2024-05-19T17:59:46]e000: Error 0x80070643: Failed to execute MSI package.
[E764:A784][2024-05-19T17:59:46]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[E764:A784][2024-05-19T17:59:46]i319: Applied execute package: DrivePoolApplication, result: 0x80070643, restart: None
[E764:A784][2024-05-19T17:59:46]e000: Error 0x80070643: Failed to execute MSI package.
[DFBC:99B0][2024-05-19T17:59:46]i318: Skipped rollback of package: DrivePoolApplication, action: Uninstall, already: Absent
[E764:A784][2024-05-19T17:59:46]i319: Applied rollback package: DrivePoolApplication, result: 0x0, restart: None
[DFBC:99B0][2024-05-19T17:59:46]i329: Removed package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, package: DrivePoolApplication
[DFBC:99B0][2024-05-19T17:59:46]i351: Removing cached package: DrivePoolApplication, from path: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.3.1570\
[DFBC:99B0][2024-05-19T17:59:47]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0c8531d-12cc-46ac-854c-a85a63d96d86}, resume: None, restart: None, disable resume: No
[DFBC:99B0][2024-05-19T17:59:47]i330: Removed bundle dependency provider: {c0c8531d-12cc-46ac-854c-a85a63d96d86}
[DFBC:99B0][2024-05-19T17:59:47]i352: Removing cached bundle: {c0c8531d-12cc-46ac-854c-a85a63d96d86}, from path: C:\ProgramData\Package Cache\{c0c8531d-12cc-46ac-854c-a85a63d96d86}\
[DFBC:99B0][2024-05-19T17:59:47]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c0c8531d-12cc-46ac-854c-a85a63d96d86}, resume: None, restart initiated: No, disable resume: No
[E764:A784][2024-05-19T17:59:47]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

 

[Shane]

That may indicate some other piece of software (or Windows) has an update pending. If not, for that level of technical assistance I'd suggest using the Contact form to open a support ticket.

[FONMaster]

2 hours ago, Shane said:

That may indicate some other piece of software (or Windows) has an update pending. If not, for that level of technical assistance I'd suggest using the Contact form to open a support ticket.

Mission accomplished! Thanks for the steer, Shane!