unmirrored HDD not showing in Drivepool but does show in SB Scanner

[dominator99]

I have a 6TB HDD that shows as healthy in SB scanner but this HDD, which was showing in SB Drivepool, has disappeared. I've tried restarting DP service but the HDD is still not showing

[dominator99]

I've ran the 'reset all settings' & the 'missing' HDD has reappeared!

I'll keep an eye on DrivePool & follow your full recommendations should the original problem reappear.

Thanks for your help.

 

[Christopher (Drashna)]

Could you open a ticket at https://stablebit.com/Contact

After doing so, run the StableBit Troubleshooter: 
https://wiki.covecube.com/StableBit_Troubleshooter

And then try resetting the settings: 
https://wiki.covecube.com/StableBit_DrivePool_Q2299585B

[Christopher (Drashna)]

Glad to hear it!  If it happens again, let us know and open a ticket!