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Frequent "Connecting to service"


bmelloni
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I just installed StableBit scanner.  Running on Windows 10 Pro.  

 

3 disks in my system:  

- 237GB SSD,

- 465GB HD,

- 931GB USB HD (used only for image backups at this time).

 

The scan often goes into a "Connecting to service" state for around a minute. This happens in the middle of a scan.  Then it starts over from 0%.  It took several tries before it could complete the drive scan for the 1st disk.

 

What is it doing?  Is it a bug?

 

 

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You've posted a ticket through the support system about this, as well. I've already replied there, but i'll summarize here.

 

 

The service is most likely crashing for some reason. Since the UI doesn't do much, and mostly providers an interface to the background service, that's why you're seeing the errors you are.

 

As for why it's crashing, could you grab the error reports?

http://wiki.covecube.com/StableBit_Scanner_for_Windows_Error_Reports

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