I've just picked up a SilverStone SST-TS431U 4-bay usb/esata enclosure and am having problems getting the scanner to display SMART info from the drives.
The DirectIoTest util shows valid SMART data is coming through for both USB (17 attributes come through) and UnsafeDirectIO (21 attributes), but in the scanner itself none of the drives have the SMART menu option, and even the drive serials have ?'s by them in the disk info dialog.
I tried the latest beta (2.5.2.3103 BETA) and even un-installed and reinstalled the latest release (2.5.1.3062).. No joy..
In Scanner the drives are listed under "Renesas Electronics USB 3.0 Host Controller", which is the add-on usb3 card in my server..
OS is win server 2012. Other SMART apps see the drives ok and show the temperatures. Any ideas what I can try ? I've tweaked all the unsafe direct io options, restarted the service loads of times, etc..
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MrCheese
Hi,
I've just picked up a SilverStone SST-TS431U 4-bay usb/esata enclosure and am having problems getting the scanner to display SMART info from the drives.
The DirectIoTest util shows valid SMART data is coming through for both USB (17 attributes come through) and UnsafeDirectIO (21 attributes), but in the scanner itself none of the drives have the SMART menu option, and even the drive serials have ?'s by them in the disk info dialog.
I tried the latest beta (2.5.2.3103 BETA) and even un-installed and reinstalled the latest release (2.5.1.3062).. No joy..
In Scanner the drives are listed under "Renesas Electronics USB 3.0 Host Controller", which is the add-on usb3 card in my server..
OS is win server 2012. Other SMART apps see the drives ok and show the temperatures. Any ideas what I can try ? I've tweaked all the unsafe direct io options, restarted the service loads of times, etc..
Some screenshots attached..
Thanks..
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