psykix Posted July 19, 2015 Share Posted July 19, 2015 My drives have only been surface scanned when Scanner was installed. It's set to start/stop automatically, and the oldest scan is 18/06/2015 at 22:53. When should it scan again? I have the default settings in the scanner as far as I am aware, and Start/Stop automatically is selected. Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 19, 2015 Share Posted July 19, 2015 It should start scanning soon, then. Though, this does depend on the work window you've set, and any throttling options. You can check this in Scanner Settings: http://stablebit.com/Support/Scanner/2.X/Manual?Section=General Also, make sure that the "Start / Stop Automatically" button it highlighted: http://stablebit.com/Support/Scanner/2.X/Manual?Section=Toolbar Quote Link to comment Share on other sites More sharing options...
0 psykix Posted July 19, 2015 Author Share Posted July 19, 2015 It's set to between 1am and 7am, so hopefully will begin overnight. I'll see what happens and report back tomorrow :-) Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 19, 2015 Share Posted July 19, 2015 That would most likely be why it hasn't scanned them yet. So, it sounds like it should scan them tonight (or rather, tomorrow morning) Quote Link to comment Share on other sites More sharing options...
0 psykix Posted July 20, 2015 Author Share Posted July 20, 2015 Still no scan... and still the same oldest scanned block date back in June.. Start/Stop automatically is highlighted. Under throttling it is set to use background I/O Also, if I click Start Check on a disk, then nothing seems to happen? The status just still says Healthy. I seem to remember it should change to Scanning or something like that. So it appears that the scanner is not working at all any more... Checked event logs, and there is nothing untoward in there. Quote Link to comment Share on other sites More sharing options...
0 psykix Posted July 20, 2015 Author Share Posted July 20, 2015 Hmm.. changed the schedule setting to perform work at any time of the day, and now scans for most drives seem to be queued, and one is scanning. One drive however is sitting saying healthy. Something definitely untoward going on! EDIT: The one sitting on healthy is not due a scan just yet, that's why. So it just seems to be an issue with the scheduler. Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 21, 2015 Share Posted July 21, 2015 Psykix, If the drive is still healthy and not past due, manually initiating a scan won't do anything, as nothing needs to be done. If you clear the status on the drive (double click on the disk, find the forth button, the one with the green cycle, and select the "mark good sectors as unchecked" option), it should then start scanning, depending on the schedule. If that is having issues, then enable logging for the scheduler and scanner: Click on the Settings button in the toolbar and select Scanner Settings. Enable the Show advanced settings and information option, and hit "OK". You will only need to do this once, from now on, it will always display this option. Click on Settings, and select the new Advanced Settings and information option. Find the "Scheduler" entry in the list, click on it and select "verbose". Find the Scanner entry, and do the same. Let it run for a while, see about manually starting a scan. Once that's done, open a ticket and upload the logs to here: https://stablebit.com/Contact/ Quote Link to comment Share on other sites More sharing options...
0 psykix Posted July 21, 2015 Author Share Posted July 21, 2015 Hiya, As above, I determined that it wasn't an issue with the drive that wasn't scheduled to scan, as the scan wasn't actually due for a short while longer on that drive. However, other drives were due to be scanned, and with the scheduler set, (between 1am and 7am) nothing was happening. As soon as I set it to run any time, then the scans all queued and one drive started to scan. So.. although everything is currently scanning, the scheduler doesn't appear to work. Once the scan has finished, I'll put the scheduler back on and revisit the problem next month! I'll put logging on just before next months scan is due to run. Cheers :-) One other thing - is it possible to exclude a disk from the scanner? My MicroSD card is listed and I don't want it to be. Cheers :-) Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 21, 2015 Share Posted July 21, 2015 That's odd, it really is. And I'd rather get this resolved sooner rather than later for you. If you're willing to do so, then let us know. As for the MicroSD card, absolutely. There are a couple of settings for this, in fact. The best place is the global setting: http://stablebit.com/Support/Scanner/2.X/Manual?Section=Scanner Set the options there, and you should be fine. And you want the "removal media" section, the first one. Otherwise, you can right click on the drive, select "Disk Settings", and configure it to never automatically scan: http://stablebit.com/Support/Scanner/2.X/Manual?Section=Disk%20Settings Quote Link to comment Share on other sites More sharing options...
0 psykix Posted July 21, 2015 Author Share Posted July 21, 2015 That's odd, it really is. And I'd rather get this resolved sooner rather than later for you. If you're willing to do so, then let us know. As for the MicroSD card, absolutely. There are a couple of settings for this, in fact. The best place is the global setting: http://stablebit.com/Support/Scanner/2.X/Manual?Section=Scanner Set the options there, and you should be fine. And you want the "removal media" section, the first one. Otherwise, you can right click on the drive, select "Disk Settings", and configure it to never automatically scan: http://stablebit.com/Support/Scanner/2.X/Manual?Section=Disk%20Settings Yes, sure. It's currently still scanning and it's on the last disk. Just let me know what you want me to do - I can set the scan time from 30 days to 1 day and enable logging or something. It has flagged up a file system error on my OS drive, and requires a reboot to repair it. Cheers.. Quote Link to comment Share on other sites More sharing options...
0 psykix Posted July 21, 2015 Author Share Posted July 21, 2015 It doesn't appear to be able to repair the file system on the system drive. The surface scan was ok however. Any ideas? Quote Link to comment Share on other sites More sharing options...
0 psykix Posted July 21, 2015 Author Share Posted July 21, 2015 Hmm.. running a chkdsk in read only mode reports no errors found. I tried the command from the other thread relating to VSS and rebooted but the error remains. Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 22, 2015 Share Posted July 22, 2015 Hmm.. running a chkdsk in read only mode reports no errors found. I tried the command from the other thread relating to VSS and rebooted but the error remains. Are you using the beta build (2.5.2.3100)? If not, please upgrade to that, as it should fix the issue here: https://stablebit.com/Scanner/Download Quote Link to comment Share on other sites More sharing options...
0 psykix Posted July 22, 2015 Author Share Posted July 22, 2015 Yeah, running 3100 unfortunately. Not sure what to do next! Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 22, 2015 Share Posted July 22, 2015 Run "vssadmin list shadowstorage" from an elevated command prompt, and post the output here. Quote Link to comment Share on other sites More sharing options...
0 psykix Posted July 23, 2015 Author Share Posted July 23, 2015 Microsoft Windows [Version 6.3.9600] (c) 2013 Microsoft Corporation. All rights reserved. C:\Windows\system32>vssadmin list shadowstorage vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool (C) Copyright 2001-2013 Microsoft Corp. Shadow Copy Storage association For volume: (C:)\\?\Volume{00debf28-14fb-11e5-80b1-806e6f6e6963}\ Shadow Copy Storage volume: (C:)\\?\Volume{00debf28-14fb-11e5-80b1-806e6f6e69 63}\ Used Shadow Copy Storage space: 0 bytes (0%) Allocated Shadow Copy Storage space: 0 bytes (0%) Maximum Shadow Copy Storage space: 5.00 GB (4%) C:\Windows\system32> I disabled shadow copy some time ago. Does it need to be enabled? Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 23, 2015 Share Posted July 23, 2015 Could you clear the status for the file system scan, and see if it comes back. If it does, let us know. Quote Link to comment Share on other sites More sharing options...
0 psykix Posted July 23, 2015 Author Share Posted July 23, 2015 Aha.. I marked the file system as unchecked. It then checked it and says healthy. Is that normal behaviour though? I think the scheduler is working too now - not sure why it wasn't before. I set the file system scan to 1 day and it kicked off. Looks like all may be ok now :-) Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 23, 2015 Share Posted July 23, 2015 Sometimes, a read only file system scan (which is what we do)j can fix issues, though it detects them and reports them. It's ... weird, but I've seen it happen enough times on my systems. As for the scheduler working now, it may have just needed some time to kick off the scan (eg, it may have been caching the settings and not updating properly). If it happens again, let us know, and grab a memory dump of the service. Quote Link to comment Share on other sites More sharing options...
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psykix
My drives have only been surface scanned when Scanner was installed. It's set to start/stop automatically, and the oldest scan is 18/06/2015 at 22:53.
When should it scan again? I have the default settings in the scanner as far as I am aware, and Start/Stop automatically is selected.
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