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MikeInMass

Why did I get SMART warning email when Dashboard shows no trouble?

Question

At about 3:00 this morning, the StableBit Scanner sent me a warning email:

S.M.A.R.T. Failure on 'SERVER' One or more disks are expected to fail within 24 hours:
  • WDC WD2002FAEX-007BA0 ATA Device

 

 

But when I log into the dashboard now and click that drive, all I see is:

 

"The on-disk S.M.A.R.T. check is not predicting imminent disk failure. There is no indication that the drive is experiencing a mechanical problem."

 

I don't have another of that drive in the system, so I know I am clicking on the right disk!

 

I downloaded "Home Server SMART 2013" and ran the disk's short test; it completed successfully. But I am still worried.

 

Is there any way to look in the StableBit Scanner's log file and see why it sent that email?

 

 

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Yup, I can tell you exactly why.

 

The "WMI" method for querying SMART data (default), can cause unreliable behavior sometimes. We pick up on that and report the issue.

 

If you enable the "NoWmi" option in the SMART section, this should fix the issue:

http://wiki.covecube.com/StableBit_Scanner_Advanced_Settings

Find the "SMART" section, and check the "NoWmi" option. 

Then you'll need to reboot the system, or restart the "StableBit Scanner Service" using "services.msc".

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