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Christopher (Drashna)

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Posts posted by Christopher (Drashna)

  1. This depends on a number of factors, but over time, it should do this, actually.

    Specifically, by default, StableBit Scanner should only be scanning one disk per controller.  If you have multiple controllers, then that will increase the number of drives that scan at one time.  

    Also, make sure that you have enable the throttling options that you want.  You can see these here: 
    https://stablebit.com/Support/Scanner/2.X/Manual?Section=Throttling

    Also, the heat tab in the settings have some additional settings that may help: 
    https://stablebit.com/Support/Scanner/2.X/Manual?Section=Heat

     

    But if you set a work window, that will reduce the amount of time that the drives can be scanned, and will help spread out when the drives get scanned, over the course of the month.   

    And this is because, the 30 days isn't from the last time it was scanned, it was from the last time a specific region of each drive was scanned. 

  2. Have you tried manually running a CHKDSK pass on the disk in question?  If not, try doing so and remeasure the pool.  

    Also, the files are located in a hidden "PoolPart" folder on each drive, which should be accessible.   See if you can reproduce the access issue on the drive in question.  If you can, then it may be an issue with the drive that StableBit Scanner hasn't had a chance to pick up yet (the default is for 30 days, in most cases, so something may have happened within that window)".

     

    And if neither are successful, then open a ticket at https://stablebit.com/contact/

  3. On 3/12/2022 at 5:38 PM, dsteinschneider said:

    Thanks Rob, DrivePool correctly found the drives. Am I correct that if I wanted to re-assign the drive letters of the physical drives it will work the same way?

    To clarify, StableBit DrivePool doesn't use the drive letters or mount points.  It uses the volume ID for the disks.  So you can change how the drive is mounted without any issues. 

    Personally, I prefer mounting the drives to folder paths, as that hides them, but still allows them to be accessible. 

  4. On 3/12/2022 at 1:46 AM, klepp0906 said:

    it would be great to be able to somehow hide/clean up the list of providers.   For a whole slew (dare i say the majority) of us, all the enterprise options will never be used or useful and it would be great to weed it out to keep the list of options or potential providers concise and organized.  whether it be a hide/unhide system.  or a categorization system.  or a blanket checkmark for show enterprise, personal, server/hosted/local etc. 

    There are some hidden by default, already, but that's because they're experimental. 

    But I don't see a reason why this couldn't be added. 

    On 3/12/2022 at 1:46 AM, klepp0906 said:

    Any reason scanner uses conventional windows frames and cloudddrive and drivepool use something different/custom?  Are they older than scanner and have just not yet been brought in line or? 

    StableBit Scanner uses Telerik controls, which we stopped supporting/using, since they come with a bunch of their own issues.  

    StableBit DrivePool and StableBit CloudDrive use entirely custom implementations, and all native WPF controls, because of some of the issues we've had with telerik controls. 

    So, pretty much the opposite.  Eg, StableBit Scanner is the older product (the first, actually). 

  5. There isn't any documentation for it (other than snippets posted in the forums), because the dpcmd utility is not meant for normal usage and bypasses a number of normal checks and procedures. 

    However, the utility itself will give a basic description.  But in this case, "dpcmd unignore-poolpart poolpart.xxxxx x:" is what you want. 

  6. On 3/10/2022 at 4:48 PM, klepp0906 said:

    anyways, what happens should the drive fail that has the cloud drive local cache on it?  nothing presumably?  data still safe in the cloud?

    This should cover that in a bit of detail: 
    https://stablebit.com/Support/CloudDrive/Manual?Section=Recovering from Errors

    But basically, it depends on how much data was left to upload.  And which data.  

    In essence, it's like power loss before the cache has been written to disk, which can result in data loss. 

  7. The 100gb has been there for a long while, TBH.  And that's been the default for it since the start.  And by a long while, I mean since the DrivePool v1 days> (so ~2011).   Eg, back when drives rating in TBs were at the high end, for the most part. 

    You and disable the option or set it to something more reasonable for your setup.   But it sounds like unchecking it may be what you want here. 

  8. All of our installers are digitially signed, and I've verified that this is still the case (eg, the installers are clean). 

    It's a false positive, because we're a small company. So it's software that isn't downloaded as much, so it's much more likely to get flagged due to heuristic/predictive protection. 

    For instance:
    https://www.virustotal.com/gui/file/0e7f2f56af412d5ab5c2f185af0ea371ce20a68b901bba4dfafc2eb3f3812b1d

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