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  1. Hello Fuse, When was the version of DrivePool updated to the latest release? Did you manage to recover any files?
  2. Hello, I wanted to check with the community about upgrading from version to version I have a very simple system with the latest version of Windows 10 (I only have Stablebit products installed, no other software). While I was copying files over the network last night, the system locked up and could not be recovered. The only item showing on the screen was the DrivePool icon in the system try which is not normally displayed. I experienced a very serious situation with a corrupted boot sector and could not reset the system or boot to safe mode. I had to reinstall Windows to get the system going again and I lost any files on C: (I unplugged all of the DrivePool drives as a precaution). I now have the system running and Stablebit Scanner shows that the SSD boot drive is healthy and I don't what could have caused the crash. Before I re-install DrivePool, I wanted to check if this issue was perhaps caused DrivePool automatically updating to the new version. I want to restore the pool but before I decide which version to install, I wanted to check for advice from this community. Based on the changelog, the newly released DrivePool seems to provide new cloud features that I will not use. I have only a simple use for our family photos, videos, and backups and prefer the simplest, most reliable, and most secure version. I would like to share more troubleshooting information but Windows was not recoverable and I could not obtain any logs of events. Thanks for any help or advice you may be able to provide.
  3. Hello Shane, I followed the instructions and removed the directory as an administrator. All seems well after reboot. Thanks,
  4. Hello, There are some instructions from Drashna in this forum post from 2016 and I wanted to if I need to to turn off the Recycle Bin in the GUI before executing the administrator commands. From what is stated in the post, the command is only necessary to remove the Recycle Bin directory on the Pool drive letter and not the individual drives in the Pool. I would also like to know if I should perform any actions provided from Drashna regarding the takedown command in may case. I suspect my other warnings are "normal" and are not a concern. For my DrivePool, I don't believe there are any items in the Recycle Bin and I'm only concerned about the other Pool files. Thanks for any advice you may provide.
  5. Hello Rob, I would like to know what the Microsoft automated repair might do to the system and perhaps view the contents of the recycle bin before I allow the repair to continue. I had emptied the recycle bin a few days ago so it would normally be empty. I'm hesitant to proceed in this case because the last time I allowed Windows to automatically repair the corrupted recycle bin it deleted files on three drives. I must say that it happened very fast and then the drives were corrupt. Windows then forced a chkdsk at reboot but nothing could be recovered.
  6. Hello, I am receiving a Recycle Bin Corrupted error for my DrivePool and I recently had the same issue on a few individual drives in an external enclosure. When I replied "Yes" to allow Windows to correct the errors on the external drives which were in a MediaSonic enclosure, it effectively deleted all of the files and I was not able to recover. Since this happened a few days ago, I am reluctant to allow Windows to repair the DrivePool Recycle Bin and I replied "No" for the moment. I am reaching out to this audience for any advice on this issue. The computer has been operating essentially "untouched" for many years and was originally a Windows 7 machine but has been on Windows 10 since at least 2016. Today, I performed a clean install of Windows 10 pro 64bit 20H2 and followed the instructions from Drashna in the wiki Q5510455 to set the permissions. Since this was a clean install, all permissions were set correctly by Microsoft and I simply applied them to the child files and folders. I received two warnings when applying security settings to the child components that may be related. There are no errors recorded in Computer Management log other than a DistributedCOM warning. I attached screen captures of all errors and warnings. Any advice would be greatly appreciated to avoid any data loss. Thanks,
  7. Hello, I have been using DrivePool for many years on Windows 10 Pro and I use a MediaSonic Pro box but only for backup or temporary storage, not for the DrivePool. I have an ASMedia USB 3.0 controller and an eSATA part to connect the MediaSonic. I haven't really touched the system for four years and decided to begin some maintenance this week and possibly add the MediaSonic drives to the pool. I have two older machines with the Intel Z77 chipset and very little software other than DrivePool and a media server. I was at the point of checking the drives but when I moved the four drives in the enclosure from one machine using USB 3 to the other machine using eSATA, Windows reported at least two of the drives as corrupt and attempted to fix the drives with the end result of losing data on one of the drives. I don't know how the drive was corrupted, but Windows somehow renamed the drive and deleted the files. I'm still troubleshooting this issue. My plan remains to continue using Windows 10 and StableBit but keep the pool to internal drives only. I am using Windows 10 64bit pro 20H2 on one server with DrivePool and the same but 20H1 on the backup machine. I have received some Virtual Drive Service errors on the 20H2 machine today and I'm not certain if they are related. As long as DrivePool keeps up with Windows 10 revisions, I hope to keep using DrivePool (or block Windows 10 updates). The two machines with the Intel Z77 chipset have very little software other than DrivePool and a media server. Because these machines have been migrated from Windows 7 and 8 to Windows 10, I may take the plunge and rebuild Windows 10 from scratch this weekend (I have to check the DrivePool instructions but I believe that I just remove the pool before installing the OS and then plug in the pool drives). This is a long post with some potential caution on the enclosures.
  8. Hello, I've had ownership in the files in the past as an administrator and I believe the next step is to apply the same process to each folder. It seems to fail at the DrivePool level. I am sharing my screen captures at the following link using OneDrive. Please review and let me know know if you have any additional advice. Thanks https://1drv.ms/f/s!AuLYefUiL9FiiRQ_njNtSq060NFF
  9. Hello, I followed the instructions from Drashna above and applied the settings to the Pool (Drive N: in my case). The process did not complete and I received the two errors along with a warning afterwards that the recycle bin was corrupt and requesting that the contents be emptied. Is there any advice or are there any additional steps I should take to apply permissions to the files in the pool? I would like to attach some screen captures to this post but it was not working in Firefox. Any tips on adding pictures to posts? Thanks,
  10. Hello, I upgraded two machines this weekend from 8.1 to 10. One machine I installed in place with no changes to DrivePool or StableBit and I receive some error information in the Windows log. See below. DrivePool 2.1.0558 Scanner Error report file saved to: C:\ProgramData\StableBit DrivePool\Service\ErrorReports\ErrorReport_2016_07_04-05_58_34.9.saencryptedreport Exception: CoveTroubleshooting.Reporter+ReporterLogException: {reporter_exception} at CoveTroubleshooting.Reporter.ThrowLogReportN(Exception TheException, Object[] TheParams) at CoveUtil.ErrorReporting..(Exception ) Error report file saved to: C:\ProgramData\StableBit DrivePool\Service\ErrorReports\ErrorReport_2016_07_04-05_58_34.8.saencryptedreport Exception: System.Net.Sockets.SocketException (0x80004005): A socket operation was attempted to an unreachable host at System.Net.Sockets.Socket.SendTo(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags, EndPoint remoteEP) at System.Net.Sockets.Socket.SendTo(Byte[] buffer, EndPoint remoteEP) at #lwd.#kwd.#hwd(#jG ) at #lwd.#kwd.#jwd() at CoveUtil.ReportingAction.Run(Action TheDangerousAction, Func`2 ErrorReportExceptionFilter) For the second machine, I removed the CoveCube applications and re-installed the versions below. I also receive a similar error in the Windows logs but they are more frequent (multiple events per day). These may be "routine" reports, let me know if I should report more information. The software seems to be working correctly other than the events in the log. DrivePool 2.2.0677 BETA Scanner BETA Error report file saved to: C:\ProgramData\StableBit DrivePool\Service\ErrorReports\ErrorReport_2016_07_04-10_56_33.6.saencryptedreport Exception: CoveTroubleshooting.Reporter+ReporterLogException: {reporter_exception} at CoveTroubleshooting.Reporter.ThrowLogReportN(Exception TheException, Object[] TheParams) at CoveUtil.ErrorReporting..(Exception ) Error report file saved to: C:\ProgramData\StableBit DrivePool\Service\ErrorReports\ErrorReport_2016_07_04-10_56_33.5.saencryptedreport Exception: System.InvalidOperationException: Not enough data returned. at #zcc.#C1b.#tKb[#wKb](SafeFileHandle , Int32 ) at DrivePoolService.Pool.CoveFsDriver.FsControl.#sZc() at DrivePoolService.Pool.CoveFsPool.#9bf.#uZc() at CoveUtil.ReportingAction.Run(Action TheDangerousAction, Func`2 ErrorReportExceptionFilter)
  11. Hello, We have two Windows 8.1 Pro machines with DrivePool and StableBit. Both have run reliably for over two years. I intend to update to Windows 10 and I would appreciate any precautionary advice and recommendations to ensure a reliable transition. I believe that there may be user permissions issues for the shares if I don't complete certain steps. Machine One is considered a file server and has very little software installed since it was built. It has one Windows 7 Virtual Machine in Hyper-V and several access permissions for the family. Machine Two is used routinely as the family PC and has several backup files from the Server. Upgrade options Because the systems operate reliably, I could simply upgrade to the latest version of DrivePool and StableBit and then upgrade to Windows 10 "as is". I have an Acronis image from initial build without DrivePool. I could deactivate the license, restore the image, upgrade to Windows 10, then install DrivePool. For option 2, should I physically unplug the drives? For option 1 or 2, would I need to use the utility to manage file permissions after the upgrade? Any other advice is welcome. Thanks.
  12. Thanks for your reply; I edited the spelling error in the post and added a link to another post from someone discussing S.M.A.R.T. throttling. I am watching the drives but because all three behave the same for LCC I thought there may be a common cause.
  13. Hello, I formatted my drives and moved them from a Windows Home Server v1 to Windows 8.1 running DrivePool and StableBit. Soon after the moves, I received a SMART warning from StableBit for a high load cycle count. I received the same warning for another drive today and decided to look a little deeper. I have one Drive a WD 2TB (EARS) that is 3 years and 10 days old (per StableBit). It was installed in WHS v1 for 33 months accumulated approximately 280,000 load cycle count. In just under four (4) months in the new system I've accumulated approximately 140,000 load cycles. I another drive that I installed new in the pool when I built the system and I've accumulated 143,000 load cycles in 103 days (WD 3TB Green (EZRX)). I have also accumulated approximately 140,000 load cycles on a third WD 2TB (EARS) that is 1 years and 337 days old. In summary all three WD drives have accumulated the same number of load cycles in just under four months. I know that the WD Green drives have been criticized for the Load Cycle Count but the rate has increased significantly since I built the new system. Both systems are left operating continuously and the load cycle accumulation rate is just over four times greater since moving to Windows 8.1. It has increased from approximately 8500 per month to 35,000 per month. I know that with StableBit at default values creates a lot of disk activity based on the observation of the hard drive LED light. If I throttle SMART queries, the activity light remains off for longer intervals based on the setting. Has anyone experienced this with StableBit and are there any settings I could/should change in StableBit? I know there are some WD Green firmware flash options but I am cautious when updating firmware. I will plan drive removals from the pool and replacements probably with WD Red but I wanted to check in the Forum Community for any other advice or observations. I found two related posts in this forum and I included the links below. http://community.covecube.com/index.php?/topic/363-sb-scanner-smart-warning-high-load-cycle-count/?hl=%2Bload+%2Bcycle+%2Bcount http://community.covecube.com/index.php?/topic/284-scanner-seems-to-be-continually-pinging-drives/?hl=light
  14. Update I reverted to an earlier Acronis Drive image from before installing DrivePool. For reference I placed the same set of folders on a drive outside of the pool and experienced no issues. I copied the same set of folders to the DrivePool and repeated the same permissions error. I selected each folder individually and allowed windows to reorder the permissions. I plan to continue to use DrivePool after Windows made the corrections. On a separate note, the pool contains one 3TB drive and one 4TB drive. Windows disk management reports the pool as 2TB. Please let me know if this is normal.
  15. Hello, I enabled trace logging with the pool in it's existing state but could not reproduce the error. I removed and recreated the pool. I reproduced the windows security warning and uploaded the service logs per the wiki instructions. Maybe there is some useful information in the logs. Bob
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