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    • Christopher (Drashna)

      Getting Help   11/07/17

      If you're experiencing problems with the software, the best way to get ahold of us is to head to https://stablebit.com/Contact, especially if this is a licensing issue.    Issues submitted there are checked first, and handled more aggressively. So, especially if the problem is urgent, please head over there first. 

RobbieH

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RobbieH last won the day on January 14 2017

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About RobbieH

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  1. Pool won't finish rebalance

    Sent. Thanks!
  2. Pool won't finish rebalance

    It is still getting stuck at the same place. I would estimate it at about 60%. I don't think it makes any difference, but so you understand my environment, I have two fast drives that act as my main drives, then a third drive that acts as the duplication drive. So, under Drive Use Limiter the two, fast 4TB drives are set up only for Unduplicated. Then, the 8TB shingled drive is set only for Duplicated. That shingled drive is the one that went to RAW on me a while back, so I only want it to act as a backup drive.
  3. Pool won't finish rebalance

    Is there a way to find out why my pool won't finish rebalancing? I know I had this problem on another server where I had SQL Server running, but that problem was solved, and this one isn't running anything I can think of that would interfere with Drivepool. Version 2.2.0.906 if it matters, Windows 7...
  4. Drive not showing up to add to pool

    I sent the troubleshooting data, but resetting the settings worked.
  5. Drive not showing up to add to pool

    I just added a drive back to my server, a drive that worked in DrivePool before, but when I go into DrivePool to add it, it doesn't show on the list of unpooled drives. Any idea why? For the record, this server currently has no pools at all, so all drives should be showing up as available. This is on 2.2.0.903
  6. Drive just went RAW

    The automatic start/stop button at the top is "pushed", for lack of a better term.
  7. Drive just went RAW

    Seatools came back clean. I have reattached the drive. I opened Scanner and it is already scanning the drive. So, I'll let that finish for now...
  8. Drive just went RAW

    Quick update: TestDisk could see the partition, but could not recover it. Recuva - neat app but it can't copy out from RAW partitions. EaseUS looked really promising. It could see a lot of the data on the RAW partition, but really not the stuff I needed. THEN I GOT TO THINKING - wait a minute, I made a copy of all that data onto another VM on my server. Sure enough, pretty much everything I needed back was sitting right there. I had forgotten I did that. So as far as data loss goes, I have to re-rip my movies, but that's OK, I knew the risk when I didn't duplicate them. I work from home so it's really not a big deal to put in the ones I want to have on hand for now. I'll get this 8TB drive tested using Seatools and see if I need to send it back or not and go from there. Once I get it all set back up I'll go over the Scanner settings. Thanks!
  9. Drive just went RAW

    No power failures, UPS in place, no disconnects, no crashes. It was working until I did a reboot, which should be a normal shutdown. I pulled the drive and plugged it into my dock, and my dock went POP and smoke came out. Have a new dock on the way... it just wasn't a good day yesterday. Thank you for those tools, I could not find anything on the internet other than EaseUS, and they appear to be Chinese which makes me a little scared to send my credit card number to, and they have conflicting info on their pricing - I won't go into that here. Dock should be here tomorrow. Once I get everything back to normal, I may ask some questions about how to make sure I have Stablebit running correctly. I noticed it said something along the lines of "everything was oK when last tested on xx/xx/2017 which leads me to believe something wasn't set up right.
  10. Drive just went RAW

    One of my drives suddenly switched to RAW and I cannot "see" any of the data. Scanner has been running on this box for years, and it has never said there was any problem with the drive. I had to do an update today, which required a reboot, and upon reboot the drive is RAW. Of course I can't run CHKDSK on a RAW drive... and Scanner still says the drive is good?!?! So, I googled around on the internet to hopefully find an easy solution (sort of like we used to do on FAT drives where we would recreate the MBR) but I could not find any good solutions. Can someone please point me in the right direction?
  11. I'm at a loss

    Right now I'm running with the one drive added, only using it for recording from WMC and for MCEBuddy to read from. I have not re-established the pool, I want to make sure that the drive is 100% stable before I do. So far so good, but we will see. I'm going out of town this weekend so it'll continue to get used over the weekend. Maybe when I return on Tuesday I'll create a pool again. Oh, Scanner is testing the drive in the background too, so that's a little more that's going on as a test. You guys have me worried that I might have a controller problem, so I'm very nervous about putting the pool back.
  12. I'm at a loss

    So it has been over a week without DP installed, and zero corruption issues. I am going to put back ONE drive today, with a new cable, and pool across them. I really need to do this anyway because the only existing drive right now is an 8TB Seagate archive drive, and it's too slow to be a recording drive for WMC and the other tasks I need to do. I'm taking your advice and partitioning off 1TB of the 5TB WD Red to set up as "SSD", and will also use that partition for WMC's recorder. This is using an Intel S1200RP motherboard and the onboard SATA controllers. Another VM, with two HGST NAS drives running WSE2012 and DP is still going strong, no problems at all.
  13. I'm at a loss

    I am very sorry to hear about your medical issues. I suppose it could be a controller issue, but other drives in this box are working as expected, just on different VMs. I'm nixing the idea of a cable issue, I think it would be very unusual to have three cables to go bad at the same time. For now I'm going to leave DP out, and might even remove Scanner, just to ensure these are not the cause of the issues. If I have more problems, I'll know that the problems can't be DP or Scanner.
  14. I'm at a loss

    When I start seeing problems, I would check them all. But again, I am down to just one drive. And even now it is flaky as hell. The server just now thinks I have no drives in the pool. I clicked "Add", and it installed a driver for Covecube Drivepool, I'm telling you, something is flaky. In other words, the "non-pooled" drives are down to just C:, and there are no drives in the pool. My H: drive shows up, but is no longer in the pool and it also cannot be added to the pool. So I guess I'm now down to zero drives. Is Christopher gone from the forum? Now this is getting frustrating because it's completely unstable. Unhappily, I have now uninstalled DrivePool from this server. I have recopied from backups multiple times just to lose them again, and the stuff I did not have backups of are gone for good (which I blame on me) due to corruption. NO WAY, I just removed DrivePool and now that drive is blank too, asking to be formatted. It cannot be a coincidence that I lost so many drives all at once, and only the drives in the pools. it is reporting back as RAW, the partition is gone. I'm now toast.
  15. I'm at a loss

    I confirmed one of the drives was bad, but it is out of the pool. I've mentioned this above. There actually was a problem with Scanner that was showing SMART errors incorrectly: http://community.covecube.com/index.php?/topic/2661-hard-drive-errors-next-steps/&do=findComment&comment=18306 Nothing updated, stated above this is Windows 7.
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